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Casa Sun and Moon

3.0 star property

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Photo gallery for Casa Sun and Moon

Terrace/patio
On the beach
Terrace/patio
Master Suite
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking included
  • Housekeeping

Explore the area

Map
Adelita 10 Playa De la Madera, Zihuatanejo, GRO, 40880
  • La Madera Beach
    ‪2 min walk‬
  • Zihuatanejo Bay
    ‪3 min walk‬
  • La Ropa Beach
    ‪7 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • Partial ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 19 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite

Master Suite

Master Suite

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Sun and Moon

Beachfront hotel with 2 restaurants and a 24-hour front desk
2 restaurants, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are onsite.
Casa Sun and Moon offers 15 air-conditioned accommodations with safes and complimentary toiletries. Beds feature premium bedding. Plasma televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Casa Sun and Moon, you're just a quick walk from La Madera Beach. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a terrace and a water dispenser
  • Steps from La Madera Beach and 3 minutes by foot from Zihuatanejo Bay
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at Casa Sun and Moon. Limited free parking is available on a first-come, first-served basis.

This Colonial Zihuatanejo hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Los Caracoles - This restaurant serves breakfast only.
Terraza Burgados Grill - This restaurant overlooks the ocean.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 200 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Los Caracoles
  • Terraza Burgados Grill

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Sun and Moon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 300 for adults and MXN 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Sun Moon
Casa Sun Moon Hotel
Casa Sun Moon Hotel Zihuatanejo
Casa Sun Moon Zihuatanejo
Casa Sun & Moon Hotel Zihuatanejo
Casa Sun And Moon
Casa Sun and Moon Hotel
Casa Sun and Moon Zihuatanejo
Casa Sun and Moon Hotel Zihuatanejo

Casa Sun and Moon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 67 out of 185 reviews
Rating 8 - Good. 57 out of 185 reviews
Rating 6 - Okay. 35 out of 185 reviews
Rating 4 - Poor. 17 out of 185 reviews
Rating 2 - Terrible. 9 out of 185 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
loved the location of the property and the view from the pool
Stayed 11 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service

All in all a good stay at Casa Sun and Moon

All in all we had a good experience at casa Sun and moon. The location was great, small staircase down to the beach, and lots of restaurants within 3-4 blocks. The hotel was nice and quiet, spent lots of time reading books by the pool. Pool was nice, had a great view of the ocean but there was a couple spots where tiles were broken off (not a huge deal). Our only issue was with the room they put us in when we got there. I booked a suite with kitchenette and the room we got felt like we were in the basement in this dungeon feeling type of space. My anxiety was through the roof, we talked with reception about it and they didn’t have any other rooms available until the next day. So they did move us the next day, to a suite that was exactly what the pictures from my booking showed, which was great but they didn’t give us anything back for that first night or offer us anything for our trouble. If you book here and booked one of the suites don’t let them put you into suite 00 you will be disappointed big time. Ask for 10, 20, or 30. 20 and 30 have the best views. We got suite 30, the view was awesome, the AC worked great, bathroom was useable lol, the furniture was rickety but functional, questionable electrical wiring, but all in all good. I would definitely go back to this hotel as long as I know exactly what room I’m getting. Also the staff did not reply to a single message sent to them on hotels.com app, I had to email the hotel directly to get any type of communication.
View from suite 30!!
Stayed 8 nights in Jan 2025

6/10 Okay

Heather

Stayed 14 nights in Jan 2025

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service
Great view and close to everything
Stayed 4 nights in Jan 2025

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service
Close to town, great view of the bay. Beach below. Only issues is it's really old.
Stayed 1 night in Jan 2025

8/10 Good

Kenneth

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Stayed 7 nights in Dec 2024

10/10 Excellent

Jetzait

Stayed 3 nights in Dec 2024

10/10 Excellent

Juan

Liked: Staff & service
Nice place
Stayed 2 nights in Dec 2024

8/10 Good

JORGE, Highland

Liked: Cleanliness, staff & service
Nice view over the Bahia Zihuatanejo
Stayed 1 night in Nov 2024

6/10 Okay

Anne

Liked: Staff & service
Disliked: Amenities
The view was amazing. The building is old but walkable distance to Zijuantenejo
Stayed 1 night in Dec 2024

10/10 Excellent

Jose Luis Juarez

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Spacious room,HVAC was cold all the time.
Stayed 3 nights in Nov 2024

6/10 Okay

JOSE L.

Disliked: Staff & service
The property is a little old needs a lot off maintenance and staff are not really nice and bad communication not really cooperative they not offer any solutions they just talk you no and really basic things like a extra towels you have to wait until next day to be able too give a towels is crazy
Stayed 1 night in Nov 2024

4/10 Poor

Hilda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Julie

Disliked: Amenities
We just one night as we’re you were passing thru . We didn’t expect fancy but the room has very run down …. Peeling paint , window that wouldn’t close properly , cold shower , old bed and bedding, limited towels ,The staff was kind and helpful but the conditions of the property were rough . That being said, the view of Madera beach , as always, is breathtaking .
Stayed 1 night in Mar 2024

6/10 Okay

Constance

Views were great the place needs some tlc a bit run down for the price
Stayed 21 nights in Feb 2024

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful hotel! The landscaping, the view, the colors and all the sun and moon detailing made this a stay to remember. Easy access to the beach and boardwalk was the cherry on top.
Stayed 7 nights in Feb 2024

6/10 Okay

JUAN

Business traveller
Liked: Staff & service, amenities
It was good for the price
Stayed 1 night in Nov 2023

6/10 Okay

Esmeralda

Stayed 2 nights in Aug 2023

8/10 Good

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and friendly staff.
Stayed 4 nights in Apr 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 14 nights in Mar 2023

10/10 Excellent

Rosario Rumbo De

Travelled with family
Liked: Cleanliness
Everything was really nice. I love it. I'm gonna come back next year.
Stayed 4 nights in Mar 2023

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Sun and Moon is a very nice property. It’s in my favorite area to stay, very convenient. The staff that manages the hotel are very friendly and helpful. It should be noted that the double rooms all share a common balcony and the king suite only has a tiny balcony big enough for a chair. I don’t think that is clear on the website. The rooms are very comfortable (the beds here are always hard). Bonus- the shower is great!!! I would definitely stay here again.
Stayed 7 nights in Feb 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was simple and clean and close to all we were doing. The staff was friendly and helpful.
Stayed 7 nights in Feb 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location right on beach and overlooking beach and town. Pool was clean and very comfortable temperature to swim in. Secure gated parking was available across the street at the reception area of the Casa's sister hotel where clients check in. Room size was large, bed comfort was similar to other Mexican hotels. Easy walk to numerous restaurants including Lety's. Would return. Great value.
Stayed 1 night in Dec 2022