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Hilton London Metropole

4-star property
225 Edgware Road, London, England (01) 562 1066
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3.8 out of 5
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Executive Double Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Luxury Suite (Penthouse Suite)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Octagon)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the public transport around Hilton London Metropole. During your stay, you're just a quick walk from Paddington Central. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Within a 15-minute walk of Hyde Park and Madame Tussauds Wax Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hilton London Metropole ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton London Metropole

Everyone (3) Family (7)
3 out of 5
This hotel is a factory. Breakfast was big chaos. Reception was not so friendly. We were not so happy.

Posted by , from Helsinki on 24 Oct 2023

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Comment from Hotel Management

30 Oct 2023 by Josef Mikulka

Hi Heikki,Thank you for your review. I'm sorry to hear you felt some confusion at breakfast and in reception and we will address this with the relevant teams. I hope we'll have a chance to make it up to you in the future.Kind regards,Josef MikulkaHotel Manager

3 out of 5

Posted by on 5 Aug 2023

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Comment from Hotel Management

7 Aug 2023 by Josef Mikulka

Hi Emmi Annika,Thank you for taking the time to rate your stay. All feedback is valuable to us and we use it as an opportunity to monitor our standards.I hope we'll have the pleasure of welcoming you back to the Hilton London Metropole again in the future.Kind regards,Josef MikulkaHotel Manager

3 out of 5

Posted by on 10 Jul 2023

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Comment from Hotel Management

1 Aug 2023 by Josef Mikulka

Hi Pirita,Thank you for taking the time to rate your stay. All feedback is considered a way of monitoring our standards and we hope you'll give us an opportunity to welcome you back to the Hilton London Metropole again in the near future.Kind regards,Josef MikulkaHotel Manager

5 out of 5
Kiveltä stay 😊

Posted by on 9 May 2023

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Comment from Hotel Management

22 May 2023 by Josef Mikulka

Hi Heidi Katariina,Thank you so much for your review. I'm delighted you had such a lovely stay with us and I hope we'll have the pleasure of welcoming you back to the Hilton London Metropole again soon.Kind regards,Josef MikulkaHotel Manager

4 out of 5
gute Unterkunft, gute Lage, reichhaltiges Frühstück

Posted by on 27 Apr 2023

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5 out of 5
Sehr guter Service, freundliches Personal

Posted by on 21 Apr 2023

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1 out of 5
Rooms outdated and with flying insects. Changed rooms, but it did not make any difference. Not coming back again.

Posted by on 18 Apr 2023

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Comment from Hotel Management

20 Apr 2023 by Josef Mikulka

Hi Mika,Thank you for taking the time to leave a review. I was so concerned to read of your experience and I've asked our Health and Safety team to look into your comments. I can only apologise that you left feeling so let down and I hope you'll give us a chance to make it up to you in the future.Kind regards,Josef MikulkaHotel Manager

4 out of 5
Wir, 2 Erwachsene und 2 Teenies, waren für eine Woche in London und hatten ein 4er-Zimmer. Die Grösse des Zimmers war absolut ausreichend - wir waren ja auch kaum da. Die Sauberkeit war gut, wir haben das Zimmer nicht täglich reinigen lassen. Die Einrichtung ist in die Jahre gekommen und könnte eine Renovierung gebrauchen, da bezieht den Teppich mit ein. Das Frühstücksbuffet war einfach gut - typisch british. Die Lage war für unsere Bedürfnisse sehr gut: Tube direkt vor der Tür, Paddington 5 Gehminuten und einige Restaurants in der Nähe. Der Preis passt ins Londoner Niveau. Einzige echte Kritik ist das Liftmanagement. Wir haben in einem mittleren Stockwerk gewohnt und mussten mitunter unerträglich lange warten bis ein freier Lift kam. Ein echtes Treppenhaus gibt es nicht, nur eine Feuertreppe. Da habe ich in anderen Hotels schlechterer Kategorien deutlich besser erlebt. Dennoch: ich kann das Hilton London Metropol weiterempfehlen.

Posted by on 16 Apr 2023

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5 out of 5

Posted by on 13 Mar 2023

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Comment from Hotel Management

20 Apr 2023 by Josef Mikulka

Hi Jussi,Thank you for taking the time to rate your stay 5 out of 5. I'm delighted you had such a brilliant stay with us and hope we'll see you again in the near future.Kind regards,Josef MikulkaHotel Manager

5 out of 5
Das Morgenbuffet war sehr vielfältig und ausreichend. Zudem war das Personal, egal wo, sehr freundlich und zuvorkommend. Sehr angenehme Atmosphäre auch in der Bar. Die Badezimmer könnten ein bisschen sauberer sein, aber das wäre "Jammern auf hohem Niveau".

Posted by on 5 Jan 2023

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About the Hilton London Metropole

Location 225 Edgware Road, London, England W2 1JU

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 44110 square feet (4098 square metres) and includes a conference centre. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hilton London Metropole. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 1100 guestrooms or units
  • 24 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 44110 sq ft of conference space
  • 4098 sq. m of conference space
  • Built in 1973
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Marylebone Station (0.8 km / 0.5 mi)
  • Metro station: Edgware Road (Circle Line) Underground Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Metropole offers 1100 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Bow Bar – On-site cocktail bar.

Tyburn Kitchen – On-site brasserie. Open daily.

Tyburn Kitchen Bar – On-site bar. Open daily.

Tyburn Market – On-site coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards and cash.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 22.00 for adults and from GBP 11.00 for children
  • Self-parking fee: GBP 35 per day
  • Pet fee: GBP 35 per pet, per stay plus a one-off GBP 35 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton London Metropole
  • Hilton Metropole
  • Hilton Metropole Hotel
  • Hilton Metropole Hotel London
  • Hilton Metropole London
  • London Metropole
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  • Metropole London
  • Metropole London Hilton
  • Hilton London Metropole England
  • Hilton London Metropole Hotel London
  • Hilton London Metropole Hotel
  • Hilton London Metropole Hotel
  • Hilton London Metropole London
  • Hilton London Metropole Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.