Hilton London Metropole

4-star property
225 Edgware Road, London, England
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3.8 out of 5
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"Oxford street within 10 min. walking, underground nearby. " More

By a verified traveller on Mon 30 Apr 2018

Points Of Interest

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Hotel Description

Hilton London Metropole places you in the center of London, within just a 15-minute stroll of popular places like Marble Arch and Madame Tussaud's Wax Museum. Highlights at this hotel include 4 restaurants, 4 bars/lounges, and an indoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 1059 soundproofed rooms feature MP3 docks, WiFi, and coffee/tea makers. 24-hour room service, safes, and hairdryers are also available.

EDG Bar & Lounge serves international cuisine. Whisky Lounge is the hotel's own bar. Enjoy the health club and sauna. 44116 square feet (4098 square metres) of event facilities include conference centres, and other business amenities include a business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 20-minute walk of this 4-star Paddington hotel include Royal Academy of Music and Lord's Cricket Ground.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€162 per night

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton London Metropole ratings based on 64 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Centrally located

Oxford street within 10 min. walking, underground nearby.

Posted by on 30 Apr 2018

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4 out of 5

Convenient to Paddington station

Only problem was fire alarm at 420am which lasted long enough for you to get up and go to the fire escape then went off.

Posted by , from London on 21 Jan 2018

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3 out of 5

Accessibility

Pros: The staff were helpful
Cons: Accessibility and in house computer service
I stayed at this hotel over new year and booked it through eBookers. I requested an accessible room inc WetRoom as I am wheelchair dependant and wasn't given one on arrival, the staff weren't informed. I then had to switch rooms from a King into a Queen, as there were no accessible rooms available. The Queen room wasn't much more accessible than the King so I still had problems with the toilet and couldn't access the shower. I went to go to the Skybar to have a drink and view London, but the lift was broken so I couldn't. I had planned to go to Winter Wonderland the next day, so needed to print my tickets using the hotels printer and computer, the computer didn't work so I tried again the next morning. This time, the printer didn't work. Overall, I had a poor experience.

Posted by , from Dorset on 10 Jan 2018

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3 out of 5

Good hotel in centre of London.

Pleasant staff and nice hotel. Good buffet breakfast. Happy to see a proper hairdryer in the room!

Posted by , from Ireland on 10 Dec 2017

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4 out of 5

Good Hotel a stones throw from Edgware Underground

Pros: Nice atmosphere, good Breakfast
Cons: Air conditioning in room had poor control
Location: Very near Edgware Rd Station, didn't do anything nearby as went to a show and Museums at other London locations.
Arrived early but as room was ready allowed to check in. Nice public areas and rooms, Breakfast was good but noticed that it was very busy about 30 mins after we had left the dinning room. Our Kids enjoyed a swim in the Hotel Pool.

Posted by , from Portsmouth on 11 May 2017

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5 out of 5

Central Hotel

Great experience stayed in a family suit which was fabulous,comfy and spacious for 5 of us Great facilities

Posted by , from swansea on 15 Apr 2017

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4 out of 5

Easy to get around London from this location.

Pros: Lovely bar and cafe area.
Cons: Keeping the breakfast hot.
Location: Underground just opposite hotel, busses to everywhere, everything in easy reach.
Really friendly staff, comfortable room, lovely service and beautiful decor in the lobby. Unfortunately the breakfast was Luke warm, always difficult I know with the sheer volume of people but, dissapointing none the less..

Posted by , from brighton on 10 Apr 2017

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3 out of 5

DISAPPOINTING

Pros: The breakfast staff bent over backwards to help my child with her food intolerances. They could not have done anything more.
Cons: Decorate the rooms in the Tower block. Tired is not the word - shattered more like!
Location: The A40 out of London is right on your doorstep.
When booking into a Hilton hotel you expect a certain standard - or not. The London Metropole looks good on the surface but scratch below that and the cracks appear. Our arrival was somewhat slow - the booking agency had confirmed our booking but the Metropole had no record of it. The receptionist couldn't have been more helpful and finally got it sorted - about 40 minutes later. A complimentary drink was provided - even that was not without difficulty. We were allocated a room in the Tower block. I cannot believe that the Metropole is billed as a four star hotel based on rooms like this. Long and thin as if they have created two rooms out of one. The room required redecoration throughout - this is not what you expect of a Hilton hotel! We ordered room service - 2 x cheese boards; after 45 minutes of waiting we cancelled it as they had not even started preparing it! Bathing next morning was interesting - the previous room occupants soaps and like were left on the side of the bath. The water from the shower would not go down the plug hole until we pulled out a load of matted hair that was causing a blockage!!!! Filthy. Breakfast was a bit of a melee but it was here that the hotel excelled. The staff bent over backwards to help my child with her food intolerances. They could not have done anything more. I really appreciated the amount of effort they put into it. I'm still waiting for the reception manager to write to me to explain what went wrong.

Posted by on 20 Aug 2016

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4 out of 5

night at the hilton

the reception staff were very helpful, the room was adequate and clean, not huge but a bit dated, few repairs needed in bath panel and paintwork. A great location for shopping in Oxford Street. We were 'upraded' from a standard room due to a mix up with our booking, not the hotels fault but i didnt think this was a 'deluxe' room. If it was not sure i'd want to stay in a standard, staff were great

Posted by on 23 Mar 2015

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4 out of 5

Birthday Treat

Excellent apart from breakfast queues, creaky bed, and absence of free internet in bedrooms.

Posted by on 11 Dec 2013

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About the Hilton London Metropole

Location 225 Edgware Road, London, England W2 1JU

Property Features

Hilton London Metropole offers its guests an indoor pool, a health club, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 44116 square feet (4098 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hilton London Metropole. Parking is available for a fee.

  • 1059 guestrooms or units
  • 23 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • 42 conference rooms
  • 44116 sq ft of conference space
  • 4098 sq. m of conference space
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (26.7 km / 16.6 mi)
  • Train station: London Marylebone Station (1.3 km / 0.8 mi)
  • Metro station: Edgware Road Underground Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Metropole offers 1059 forms of air-conditioned accommodation with MP3 docking stations and laptop-compatible safes. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer. London's hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

EDG Bar & Lounge – This cocktail bar specialises in international cuisine. Open daily.

Whisky Lounge – On-site bar. Open daily.

Sports Bar – On-site sports bar. Open daily.

Fiamma – This restaurant specialises in Mediterranean cuisine.

Herb N' Kitchen – On-site coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Spa Services

  • Manicures and pedicures

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets: GBP 35 per pet, per night, plus a one-time cleaning fee of GBP 35
  • Weight limit: 75 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP17.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 12.99 per 24-hour period (rates may vary)
  • Self-parking fee: GBP35 per day
  • Pet fee: GBP35 per pet, per night plus a one-off GBP35 cleaning fee
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton London Metropole Hotel
  • Hilton Metropole Hotel
  • Hilton London Metropole
  • Hilton Metropole
  • Hilton London Metropole England
  • Hilton Metropole London
  • Hilton London Metropole Hotel London
  • London Hilton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Promotions

Kids stay and eat free at Hilton hotels
Time spent together as a family is very precious. And Hilton knows how important it is for everyone to be happy. Hilton takes care of the little things which make all the difference, so everyone has an enjoyable, relaxing stay.Hilton offers a whole host of benefits for you and your little ones in the UK and Europe:

  • Children up to and including the age of 10 can eat and drink for free from the children's menu, which features a range of freshly prepared treats for little ones
  • Children under the age of 18 can stay for free when sharing your room
Hilton makes life more fun for the kids, and easier for you!