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Renaissance Aix-en-Provence Hotel

5.0 star property

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Photo gallery for Renaissance Aix-en-Provence Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Property video
Family Room, 2 Double Beds
Reception hall
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
320 Avenue Wolfgang Amadeus Mozart, (GPS Address 256 Av Perouse), Aix-en-Provence, Bouches-du-Rhone, 13100
  • Place, Grand Theater of Provence
    ‪3 min walk‬
  • Place, Aix-en-Provence Tourism Office
    ‪8 min walk‬
  • Place, Cours Mirabeau
    ‪8 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, 1 King Bed (View)

Panoramic Room, 1 King Bed (View)

Panoramic Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Renaissance Aix-en-Provence Hotel

Luxury hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Renaissance Aix-en-Provence Hotel offers 133 accommodations with laptop-compatible safes and espresso makers. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Aix-en-Provence hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Renaissance Aix-en-Provence Hotel. During your stay, you're just a quick walk from Grand Theater of Provence. Free WiFi in public areas, a full-service spa, and an indoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Atmosph'R
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to body scrubs, facials, or hot stone massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a steam room
  • Steps from Grand Theater of Provence and 5 minutes by foot from Les Allees Provencales
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Renaissance Aix-en-Provence Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4736 square feet (426 square meters) and includes conference space. A seasonal outdoor pool, a fitness center, and a library are also featured at the luxury Renaissance Aix-en-Provence Hotel. Parking is available for a fee.

This 5-star Aix-en-Provence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Atmosph'R - This restaurant specializes in international cuisine and serves breakfast and dinner.
Palm's - This restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
L'Avant Scene - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 30 for adults and EUR 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atmosph'R
  • L'Avant Scene
  • Palm's

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night, plus a deposit of EUR 35 per night
  • Weight limit: 55 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 12 for children
  • Secured self parking fee: EUR 25 per day
  • Pet deposit: EUR 35 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 18 years old are allowed in the spa from 9 AM to 1:30 PM and 7 PM to 9 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aix-en-Provence Hotel
Aix-en-Provence Renaissance
Aix-en-Provence Renaissance Hotel
Hotel Aix-en-Provence
Hotel Renaissance Aix-en-Provence
Renaissance Aix-en-Provence
Renaissance Aix-en-Provence Hotel
Renaissance Hotel Aix-en-Provence
Renaissance Aix en Provence Hotel
Renaissance Aix En Provence
Renaissance Aix-en-Provence Hotel Hotel
Renaissance Aix-en-Provence Hotel Aix-en-Provence
Renaissance Aix-en-Provence Hotel Hotel Aix-en-Provence

Renaissance Aix-en-Provence Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 503 out of 772 reviews
Rating 8 - Good. 184 out of 772 reviews
Rating 6 - Okay. 49 out of 772 reviews
Rating 4 - Poor. 16 out of 772 reviews
Rating 2 - Terrible. 20 out of 772 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pär

Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey, Cedar Rapids

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2025

4/10 Poor

Marc

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Tawnya, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff great pool and spa. New and convenient to the old city but not in the old city.
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need & want in a stay

Staff couldn’t have been more helpful. Everything was clean. Very near main attractions.
Stayed 1 night in Sep 2025

4/10 Poor

Zigmund

Disliked: Staff & service, property conditions & facilities, room comfort
Reception is poor
Stayed 1 night in Sep 2025

10/10 Excellent

Henri Hazout

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ermir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

8/10 Good

Sorrel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel, not great service

The hotel is lovely but the staff and service was a bit mixed. Some of the staff were downright rude and most weren’t very helpful, made us feel as if we were a pain and inconvenience wanting to order drinks. We ordered a salad when we were by the pool (melon & feta) and it took 1 hour and 15 minutes to arrive. I had to chase it up 3 times and was told by the staff I was lucky as some guests had to wait 2 hours for their order! And made me feel like I shouldn’t expect it any sooner. Our room was lovely; big, cool, really clean & really comfortable, especially the beds. Casting to TV didn’t work though annoyingly and coffee not topped up everyday. Breakfast wasn’t very good value at €30 a head.
Stayed 7 nights in Aug 2025

10/10 Excellent

Elizabeth Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star property
Stayed 6 nights in Aug 2025

8/10 Good

Yelema

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel. Clean and very convenient. Would stay again
Stayed 3 nights in Aug 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Tout était parfait ! Merci à tout le personnel pour leur chaleureux accueil, nous reviendrons !
Stayed 2 nights in Aug 2025

10/10 Excellent

Fouad

Stayed 1 night in Aug 2025

4/10 Poor

jiyeon

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Rosemary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool and outside amenities dirty to the point we did not use at all which ruined our vacation . Door to room had large piece broken on inside. Tiles chipped in bathroom. Skirting boards dirty. Overall would not give this hotel the star rating it receives and would certainly be hesitant in using your website again to book our next holiday
Stayed 7 nights in Jul 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Olivia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow is the world to describe this hotel. Exceptional might be another one. I can not believe the level attention to detail, luxury & service. Every single member of staff we encountered from the valet team, the luggage transporters, reception staff & breakfast staff were remarkably kind, fun and friendly as well as helpful. This is the BEST hotel we have ever stayed in our lives… and we have stayed in many fancy and expensive hotels during our lives and this one beats them all. Do not book anywhere else for your stay. As a family of three we are sad we didn’t stay the whole week for our trip. We will back. Well done to EVERYONE. 10/10 for everything. Merci!!!!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Monique, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location near the tourist center. The staff, front desk and servers at the restaurant were wonderful. The food was amazing and the pool service was friendly and prompt!
Stayed 2 nights in Jun 2025

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool to add to our Aix-en-Provence enjoyment.
Stayed 1 night in Jul 2025

10/10 Excellent

shawn, Atlanta

Liked: Cleanliness, property conditions & facilities
Great property and well run
Stayed 1 night in Jun 2025

10/10 Excellent

Kamaria

Stayed 1 night in Jun 2025

10/10 Excellent

Kristen

Stayed 3 nights in Jun 2025