Hotel Zazz

3.5 star property
VIP Access

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Photo gallery for Hotel Zazz

Banana Suite
Property video
Exterior detail
Reception
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3711 Central Ave NE, Albuquerque, NM, 87108
  • University of New Mexico
    ‪14 min walk‬
  • University of New Mexico Hospital
    ‪3 min drive‬
  • Kirtland Air Force Base
    ‪7 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Double Queen

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Banana Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Copper King

  • City view
  • Sleeps 2
  • 1 King Bed

Studio King

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Zazz

Hotel with a full-service spa, near University of New Mexico
A full-service spa, an outdoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Monets Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
The shopping around Hotel Zazz gets high marks from our customers. During your stay, you're just a quick walk from Mariposa Gallery. Free WiFi in public areas, a full-service spa, and an outdoor pool are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with Ayurvedic treatments, hot stone massages, or aromatherapy at Monets Spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, fitness classes, and yoga classes
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 13 minutes by foot from University of New Mexico and a 2-minute drive from Popejoy Hall
  • Local-area shuttle service available for a fee
Hotel Zazz offers its guests a full-service spa, an outdoor pool, and a health club. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 100 square feet (9 square meters) and includes conference space. Spa services, multilingual staff, and karaoke are also featured at Hotel Zazz. You'll have access to the outdoor pool and health club at a partner property. An area shuttle within 17 miles is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Zazz was completed in October 2022.

This 3.5-star Albuquerque hotel is smoke free.

Speakeasy - This bar serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, French, Hindi, Spanish, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 1 metre
  • Street parking available
  • Area shuttle (surcharge) up to 17 miles
  • Secured, uncovered parking on site (USD 12 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Speakeasy

Things to do

  • Bicycle repair station
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Yoga classes

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Outdoor treatment areas
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Streaming fitness classes
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:30 AM and 6:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • 2 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:30 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Hotel Zazz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 730 reviews
Rating 8 - Good. 125 out of 730 reviews
Rating 6 - Okay. 53 out of 730 reviews
Rating 4 - Poor. 25 out of 730 reviews
Rating 2 - Terrible. 35 out of 730 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

emery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Zazzy Time

I travel for work and enjoy finding new and fun hotels to stay at. I loved the vibe here, the bed was super comfortable and the staff was great. I did not get to enjoy the speakeasy or spa. I felt safe here, walking at night. The hotel is at the east end of the Nob Hill area, I would stick to the west when walking. Great food options nearby, I've always liked this part of town and I'm happy to have found Hotel Zazz.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zazz was so fun, super clean, comfortable beds and wonderful employees.
Stayed 2 nights in Mar 2025

10/10 Excellent

Charity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our sty. The hotel was in a great location. The color scheme and artistic nature of the hotel was beautiful. It is clean and well maintained. The speakeasy bar was a fun attraction. My only complaint was our room wasn’t cleaned on our first day so we were lacking towels and coffee.
Stayed 3 nights in Mar 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second time I've been back to this hotel and it is an excellent stay with added value.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The place is right across the street (old Route 66!) from an ART station. That bus system is currently (2025) free to all and a great way to get to most of Albuquerque.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rutger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sammantha

Stayed 3 nights in Mar 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Colorful and fun atmosphere. The speakeasy was also fun.
Stayed 2 nights in Mar 2025

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience ever and that's that we spent 99 percent of our time at the hospital with my daughter while she was giving birth to a beautiful baby girl. They not only overcharged us extremely but accused us for damages that were already there. Management refuses to reach out to me. $500 was charged to my daughters card with out permission.
Stayed 2 nights in Mar 2025

10/10 Excellent

Natasha Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, My husband and I stayed a couple nights after a concert. Super comfortable and fun!
Stayed 2 nights in Mar 2025

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

LaSharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, affordable hotel. Coffeemaker didn't work but that was our only issue.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun and comfortable place to stay

It was my second time in town and when saw that hotel online I got curious. I discovered a modern fun place in this great neighborhood which made me enjoy this city even more. The staff was Amazing and very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Sammy

Stayed 2 nights in Feb 2025

10/10 Excellent

Mauri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Gabriela

Disliked: Amenities
Expedia took my $ no one could help me becouse my reservation was not in the system but my card was charged 119$ and the money was a complete loss plus’s the hotel did not look like the add
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mother & Daughter Owned, Operated, & Fabulous 💞

Just the Most Adorable Upcycle to a Vintage Property! Love All the Colors, the Walkability, the Rain Shower, the Hydration Room, the Disco Ballz, & the Golden Banana! 🍌 Their Communication is Spot On & Filled w/Sweetness! Consolee is a Dream Human to have take care of you!! They gave Us, Our 1st Reason to come back to Albuquerque 💝
Stayed 2 nights in Feb 2025

8/10 Good

Angelica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many reasons to give this place 5 stars since it’s really one of a kind. Service checking in was amazing. Property could use some upkeep and popsicles were all squashed at popsicle hour. Room and extras were so cute! Had to request a car be moved to be able to park. Was sad that Dave didn’t help me look for a lost necklace- I had to come back and find it myself. Loved the golden banana.
Stayed 1 night in Feb 2025

10/10 Excellent

Kary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Chris, carlsbad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A funky unique hotel that is within walking distance to a lot of boutique shopping and great restaurants.
Stayed 1 night in Feb 2025