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Hotel Zazz

3.5 star property

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Photo gallery for Hotel Zazz

Banana Suite
Property video
Property grounds
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

View in a map
3711 Central Ave NE, Albuquerque, NM, 87108
  • Place, University of New Mexico
    ‪14 min walk‬
  • Place, University of New Mexico Hospital
    ‪3 min drive‬
  • Place, Popejoy Hall
    ‪3 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪6 min drive‬

Room options

View all photos for Studio King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio King

9.8 out of 10
Exceptional
(16 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Queen

9.2 out of 10
Wonderful
(15 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Copper King

Copper King

Copper King

9.0 out of 10
Wonderful
(58 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Banana Suite

Banana Suite

Banana Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Zazz

Family-friendly hotel with a health club and a 24-hour business center
This smoke-free hotel features an outdoor pool, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
The shopping around Hotel Zazz gets high marks from our customers. During your stay, you'll be within walking distance of University of New Mexico. Free WiFi in public areas, an outdoor pool, and a gym are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy drinks at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, yoga classes, and scooter/moped rentals
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 13 minutes by foot from University of New Mexico and a 2-minute drive from Popejoy Hall
  • Local-area shuttle service available for a fee
Hotel Zazz offers its guests an outdoor pool, a health club, and in-room fitness. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 100 square feet (9 square meters) and includes conference space. Spa services, multilingual staff, and karaoke are also featured at the family-friendly Hotel Zazz. You'll have access to the outdoor pool and health club at a partner property. An area shuttle within 17 miles is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Zazz was completed in October 2022.

This 3.5-star Albuquerque hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 8:30 AM to noon.
Speakeasy - This bar serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 1 metre
  • Street parking available
  • Area shuttle (surcharge) up to 17 miles
  • Secured, uncovered parking on site (USD 12 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 8:30 AM to noon for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Speakeasy

Things to do

  • Bicycle repair station
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Games
  • Health club
  • Karaoke
  • Music library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Scooter/moped rentals
  • Stereo
  • Yoga classes

Family friendly

  • Children's games
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Streaming fitness classes
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:00 AM and 6:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: USD 11.56 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20 for adults and USD 20 for children
  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Hotel Zazz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 886 reviews
Rating 8 - Good. 148 out of 886 reviews
Rating 6 - Okay. 72 out of 886 reviews
Rating 4 - Poor. 31 out of 886 reviews
Rating 2 - Terrible. 45 out of 886 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities
Review for Zazz Hotel Other than the bathroom window randomly breaking (something from outside hit it and scared the absolute life out of me), my stay at Zazz was actually really good. The staff was very nice, cordial, and quick to act. When I told them I felt unsafe after the window incident, they immediately upgraded us to a “luxury” suite to make sure we were comfortable. That gesture alone showed how much they care about their guests. The area around the property does have a bit of a sketchy reputation, so I can’t say I was shocked that something weird like this happened. Thankfully, my girlfriend and I were okay, and it turned out not to be anything serious. The staff even showed me the security footage, and it just looked like a gust of wind blew something into the window. As for the hotel itself — it’s colorful, vibrant, and has some amazing touches. The hidden speakeasy was absolutely to die for, and the pool area was beautifully decorated and relaxing. Overall, I’d give the Zazz an 8.5/10 on the Zazz scale. 5/10 on whether I’d stay again — mostly because of the surrounding area and that random scare. That being said, if you’re looking for a unique, fun property with a staff that truly looks out for its guests, Zazz is worth considering.
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Vandana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great Sam and Jovine was awesome great customer service ❤️
Stayed 5 nights in Aug 2025

10/10 Excellent

Aleksandar

Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and very nice place!
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The style of the hotel is unique and refreshing compared to some other cookie cutter brands
Stayed 1 night in Sep 2025

2/10 Terrible

Sue

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleepless at Zazz

The code to the front door didn’t work. Housekeeping let me in with a master key. I was supposed to get a new code but never did. The bathroom was horrible. Dead bugs on the ceiling and the shower reminded me of Psycho. Then there was the noise… train goes by about every 20-30 minutes and the windows must be single Payne. There were people yelling in the parking lot… maybe homeless people… that happened about 3 am and again about 4 am. I would not stay here again. Plus the traffic is pretty loud.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Not bad

The pictures look much better than the motel itself. Definitely not worth the price per night. The area is full of homeless people. Quite noisy location. The parking is $12/ day. The room was clean, stocked with towels and toiletries. All those artsy additions are adorable. The FD employees were great! Special thanks to Colin!
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have to pay for parking
Stayed 1 night in Aug 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel stay! Bed was amazing
Stayed 1 night in Aug 2025

8/10 Good

BRYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room deposit ($150) is required upfront. This was not expressed on Expedia or the property’s website.
Stayed 3 nights in Aug 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the retro vibe of the place and the speakeasy was adorable.
Stayed 1 night in Aug 2025

8/10 Good

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

KJ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kendahl

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Environment

What a fun hotel! We loved the speakeasy to end our day. Room was clean and comfortable. The area was pretty sketching - not a great part of town, but we did feel safe on the property.
Stayed 1 night in Aug 2025

6/10 Okay

Margaret

Liked: Property conditions & facilities
Disliked: Staff & service
When we arrived the customer service was much below par - was interesting watching (who I would assume) was the manager giving her new employee a walk through of how to check customers in, which certainly wouldn’t be an issue if she wasn’t rude to him right in front of us. The room also smelled weird. Just an overall below average but not terrible experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Sunnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Living Colorfully on Route 66

This is my 2nd time staying at Zazz and 3rd time hitting the c speak- easy (fun little bar). It's an older motel on Route 66 that has been completely redesigned with fab and funky art! The beds are very comfortable, the pool and pool area are a welcome respite. The hotel is coloful and the story behind it is great.
The hidden station. Music comes on as you enter.
Fun spaces like this everywhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The speakeasy is amazing! Love the vibe.
Stayed 1 night in Aug 2025

10/10 Excellent

Debby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!!!!

From now on when my daughter has competition this is the hotel I rather stay at my girls love it my husband and I love it. The pool is amazing and the rooms are always clean beds are comfortable just everything we love and we’ll be coming back next year for another stay l
Stayed 1 night in Aug 2025