See all properties

Hotel Zazz

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Zazz

Banana Suite
Property video
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3711 Central Ave NE, Albuquerque, NM, 87108
  • Place, University of New Mexico
    ‪14 min walk‬
  • Place, University of New Mexico Hospital
    ‪3 min drive‬
  • Place, Popejoy Hall
    ‪3 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪6 min drive‬

Room options

View all photos for Studio King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio King

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Queen

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Copper King

Copper King

Copper King

9.0 out of 10
Wonderful
(63 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Banana Suite

Banana Suite

Banana Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool
The Querque Hotel
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 5,059 reviews
The Querque Hotel

About this property

Hotel Zazz

This smoke-free hotel features an outdoor pool, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
The shopping around Hotel Zazz gets high marks from our customers. During your stay, you'll be within walking distance of University of New Mexico. Free WiFi in public areas, an outdoor pool, and a gym are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy drinks at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a playground, and scooter/moped rentals
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 12 minutes by foot from University of New Mexico and a 2-minute drive from Popejoy Hall
  • Local-area shuttle service available for a fee
Hotel Zazz offers its guests an outdoor pool, a health club, and in-room fitness. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 100 square feet (9 square meters) and includes conference space. Spa services, multilingual staff, and karaoke are also featured at the family-friendly Hotel Zazz. You'll have access to the outdoor pool and health club at a partner property. An area shuttle within 15 miles is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Zazz was completed in October 2022.

This 3.5-star Albuquerque hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 8:30 AM to noon.
Speakeasy - This bar serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 1 metre
  • Street parking available
  • Area shuttle (surcharge) up to 15 miles
  • Onsite parking available only on request
  • Secured, uncovered parking on site (USD 12 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 8:30 AM to noon for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Speakeasy

Things to do

  • Art gallery
  • Bicycle repair station
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Games
  • Health club
  • Karaoke
  • Music library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Scooter/moped rentals
  • Shopping centre
  • Stereo
  • Yoga classes

Family friendly

  • Children's games
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Streaming fitness classes
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:00 AM and 6:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: USD 11.56 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20 for adults and USD 20 for children
  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Hotel Zazz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 943 reviews
Rating 8 - Good. 154 out of 943 reviews
Rating 6 - Okay. 77 out of 943 reviews
Rating 4 - Poor. 35 out of 943 reviews
Rating 2 - Terrible. 47 out of 943 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
great place
Stayed 2 nights in Dec 2025

8/10 Good

Blaine, Navajo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
An quaint hotel with lots of appeal. Bed was comfy. Nothing bad about the place. Enjoyed my stay.
Stayed 3 nights in Dec 2025

8/10 Good

ABHIJIT

Liked: Staff & service, property conditions & facilities
Clean room,shower needs better cleaning
Stayed 6 nights in Nov 2025

10/10 Excellent

Harper

Stayed 1 night in Dec 2025

4/10 Poor

Donna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness was an issue. Dirt on the baseboards and around the toilet. Dust on the toilet paper holder and the tv stand. There was a glob of something that floated around when I turned on the shower. The cup on the sink had dried toothpaste on it. We stayed one night and didn't really notice all of this until morning. I don't think i would have been able to sleep.
Stayed 1 night in Dec 2025

4/10 Poor

Anna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
The decor was super cute and the outdoor chess set was fun for the kids. The housekeeping and facilities were lacking. When we got to the room there were stains on the rug and the corners of the room were dusty and grimey. The toilet tank leaked when we flushed, so they had us change rooms. The new room was a bit more sufficiently cleaned, but the toilet paper holder was broken and dangling. There was still quite a bit of dust and grime around the edges of the room and there was a piece if paper trash in the shower. Over the course of the stay, the room got dirtier and dirtier, and housekeeping didnt clean at all the final night we were there, even though we had asked them to every other day. As far as amenities, the lounge was only open at times that were inconvenient for us, and we were only given the pool code after the second day we were there (we just assumed it was closed before that because nobody mentioned its hours or that it needed a code upon checkin). Overall, the stay felt lacking in what at other hotels feels like average hospitality. The staff was very nice when we saw them or interacted with them, and the design choices throughout the hotel were fun and welcoming. I just wish the upkeep and cleanliness were on par.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jermaine

Stayed 2 nights in Nov 2025

10/10 Excellent

Pacasha D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and atmosphere, as always!
Stayed 2 nights in Nov 2025

10/10 Excellent

Fernando

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This motel was SO cute! We came for a tour of UNM and it’s right in Nob Hill near restaurants, shops and the school. Staff was very friendly, room was clean, speakeasy was super cool, all the decor was funky and the heated pool was even open! Perfect for our quick trip!
Stayed 1 night in Nov 2025

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel, very creative, it was nice see something restored rather than destroyed. Good work!!
Stayed 1 night in Nov 2025

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, room comfort
Front door code did not work. Had to go to office twice to get in my room. Ice machine was empty. Had to get office to get ice
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun and comfortable. Well located too
Stayed 1 night in Nov 2025

4/10 Poor

Alexandra, Austin

Stayed 4 nights in Nov 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location. Cute hotel, but a little rough around the edges. There was only 1 bath towel and I had to ask for coffee pods at the front desk. I wish it were clear on the website that there is no microwave (only a fridge) I would have brought my steamer to heat my food. The "heated" swimming pool was not usable - just close it for the season- no need to lie. Other than that, a pleasurable stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Elawyn

Liked: Cleanliness, staff & service, amenities
Fun and unique spot!
Stayed 1 night in Nov 2025

10/10 Excellent

Shawn

Stayed 1 night in Nov 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
The room had a mildew smell that was difficult to eliminate... not very zazzy.
Stayed 1 night in Nov 2025

6/10 Okay

Jose

Stayed 2 nights in Nov 2025

10/10 Excellent

YANELA

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was great! Much better than expected!
Stayed 2 nights in Nov 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very unique and wonderful addition to Albuquerque.
Stayed 1 night in Nov 2025

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Text communications made arrangements easy. Room was whimsical, bright and comfortable. Great coffee machine & refrigerator! Staff were helpful and friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
Location to the city & Nob Hill The rooms were clean and quiet for the location
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Stayed 1 night in Nov 2025