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The Waterhead Inn - The Inn Collection group

4.0 star property

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Photo gallery for The Waterhead Inn - The Inn Collection group

Bar (on property)
Property video
Property entrance
Property grounds
Lake

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
Lake Road, Ambleside, England, LA22 0ER
  • Lake Windermere
    ‪1 min walk‬
  • Ambleside Pier
    ‪1 min walk‬
  • Rydal Mount
    ‪6 min drive‬

Room options

View all photos for Superior Double or Twin Room, Lake View

Superior Double or Twin Room, Lake View

Superior Double or Twin Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Double or Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room, Lake View

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double or Twin Room, Lake View

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Waterhead Inn - The Inn Collection group

Lakefront hotel with a restaurant and a bar
Along with a restaurant, this smoke-free hotel has a bar/lounge and a garden. Free WiFi in public areas and free self parking are also provided.
The Waterhead Inn - The Inn Collection group offers 41 accommodations with safes and hair dryers. 24-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Waterhead Inn - The Inn Collection group. During your stay, you're just a quick walk from Lake Windermere. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include luggage storage
  • Steps from Lake Windermere and 14 minutes by car from Ullswater
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Waterhead Inn - The Inn Collection group also features a terrace and a garden. Free self parking is available.

This 4-star Ambleside hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:00 AM.
The Waterhead Inn - The Inn Collection group has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Waterhead Boutique Hotel Ambleside
Waterhead Boutique Hotel
Waterhead Boutique Ambleside
Waterhead Boutique
Waterhead Hotel Ambleside
Waterhead Ambleside
Waterhead
Waterhead Hotel Ambleside Lake District
Ambleside Hotel Waterhead
Hotel Waterhead
Waterhead Hotel
The Waterhead Inn
The Waterhead Inn The Inn Collection group
The Waterhead Inn - The Inn Collection group Hotel
The Waterhead Inn - The Inn Collection group Ambleside
The Waterhead Inn - The Inn Collection group Hotel Ambleside

The Waterhead Inn - The Inn Collection group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 176 out of 303 reviews
Rating 8 - Good. 89 out of 303 reviews
Rating 6 - Okay. 25 out of 303 reviews
Rating 4 - Poor. 6 out of 303 reviews
Rating 2 - Terrible. 7 out of 303 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Klarna

Disliked: Cleanliness, staff & service

Unpleasant stay for the price

The room had cobwebs and the carpet full of pet hair all bathroom fittings were lose and falling off 250£ a night for that Not recommended
Stayed 2 nights in Apr 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it there, so pretty. Worked for our budget. Friendly staff. Great to have a restaurant at the location for our tired travellers.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a classic double room with view which was large and comfortable ( apart from pillows). The Bar area is very nice and large serving food and drinks ( not the best menu choices and drinks pricey). Staff were attentive and friendly but it’s not a hotel it’s more of a bar with rooms above with nothing much to do if it’s a cold rainy day. We ventured out into the town ( about 15 minutes walk), which was okay with a few shops/ bars/ restaurants. Breakfast was nice with a good choice, all very good but not sure it’s a true 4*.
Stayed 3 nights in Apr 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Good location, average hotel, above average price

I cannot fault the location of this hotel, it faces Lake Windermere with wonderful views. However (no fault of the hotel), you can't actually walk around the lake from this point, you run out of footpath. Parking is very limited but I did manage to find a space and the room was clean and spacious. The main issue is that the hotel wasn't really like a usual four star hotel (other than the price), it was like a pleasant pub with bar meals and rooms to rent. When you park your car, there is a sign to say "Checkin at the pub" but doesn't say where to go or even which pub. Breakfast is not a buffet apart from the cereals, yoghurt fruits and drinks which is generally a good thing as the breakfasts are cooked to order. But there was an element of disorganisation about it, they ran out of spoons, they ran out of bowls, they ran out of plates etc. The breakfast was actually very nice, came piping hot and the staff were both pleasant and hard working (I was served by a very pleasant, very tall waiter and an older lady both of whom did a good job), but despite how hard they worked, I felt they were understaffed and not well managed. I have reviewed this at three stars, because there was not a lot wrong with this hotel and all of it could be put right with a little more organisation. We also ate at the restaurant in the evening and the food was absolutely fine as a bar meal.
Bar/restaurant area
View from restaurant
Bedroom (very good)
Dinner (more like a bar meal than a four star hotel restaurant)
Stayed 1 night in Apr 2025

10/10 Excellent

avinash, san antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great service large and clean rooms with all amenities needed. Staff was fantastic.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Elliott

Stayed 1 night in Mar 2025

8/10 Good

marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class accomodation.

First class room, very clean with excellent decor. Staff were very attentive.
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Lyndsey

Liked: Cleanliness, staff & service, amenities
Really enjoyed the stay, just a couple of things let down the stay. Booked for two people and there was a big towel short. We asked 4 times for another towel and got told they would sort it, the young lady who we mentioned it to last did ask us (several hours later, after returning from day out) if it had been put in our room which it hadn’t . As this was the evening of day 2 we thanked her for asking and checking but said it didn’t matter. She seemed to be really efficient at her job, very friendly and remembered those she spoke to previously. We had food on the first evening in the hotel and ordered burgers. The portion size was tiny for the price, the burger was really bland so left half . When asked if everything was ok we said it was bland and the guy just said sorry and walked off. We went for breakfast the next morning which was lovely and fresh with lots of variety and choice of cooked breakfast items aswel as continental teams. Service was excellent . Overall the stay was lovely, room was nice, clean and cozy. Bed was comfy and extra pillows provided in the wardrobes.
Stayed 2 nights in Feb 2025

10/10 Excellent

JOSEPHINE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay,Staff at Breakfast were amazing very friendly and the Eggs Royale were beautiful thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service,friendly staff who were most helpful nothing was too much trouble
Stayed 3 nights in Jan 2025

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Clare

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

R. W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely comfortable hotel.

Stayed for 2 very comfortable nights. Hotel is clean with very good staff. The room was spacious and well equipped. The bathroom really good too. Heating worked well and was easily controlled. The restaurant was very reasonably priced with good service. The breakfast was really good too. The first morning it was almost cold! But much better on the Friday morning. Parking very convenient too I would recommend this to others and would happily stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kerry

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and very welcoming and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very hard working
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely 2 nights in the lake district

A lovely stay at The Waterhead Hotel with a lake view. We heard very little noise from other guests moving though the hallways. Heating was provided by 2 large radiators with adjustable thermostats which was ok for us. Bed was very comfy. Bathroom was clean and a lovely bath and fab shower. The hotel is a bit of a warren with stairs leading all over, there was a lift in one part but could not see one near our part. If I'd had more than a couple of pints I'm sure I would have got lost. Parking is tight so get there as close to check in as you can. The public car park next door is £8.50 for 24 hrs at present and wasn't so far to walk but is up a load of stairs or steep incline for some. Food was lovely we had breakfast both mornings a lovely fry up each time. We also had a main evening meal the 2nd night price seemed in line with other hotels food quality was good. No children with us but the kids menu was reasonable also.
Stayed 2 nights in Oct 2024