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4.2 out of 5

"I felt very comfortable and enjoyed the modern design and many options available in my room and within the hotel. The breakfast was abundant and when ... " More

By a verified traveller on Fri 29 Sep 2017

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Hotel Description

Our customers tell us that they enjoy the WiFi at citizenM Schiphol Airport Hotel. During your stay, you'll be connected to the airport and just a quick walk from World Trade Center Schiphol Airport. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 2008, this 4-star hotel has 355 rooms over 5 floors. Flat-screen TVs and rainfall showerheads are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, Netflix and rainfall showerheads
  • Free WiFi in some public areas
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include meeting rooms, multilingual staff and a lift
  • Guests speak favourably about the WiFi and the proximity to public transport
  • Just a 1-minute drive from Rijksmuseum Amsterdam Schiphol and 12 minutes from Van Gogh Museum

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€110* Per night/room 5 Oct - 6 Oct

citizenM Schiphol Airport Hotel ratings based on 37 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for citizenM Schiphol Airport Hotel

Everyone (32) Couples (1)
2 out of 5
I have stayed here at SChiphol Amsterdam airport, since Citizen M was first developed. It is not what it used to be anymore. It is overcrowded, having doubled the number of rooms by building on, they have not however matched it with the public areas, cafe, places to work. It is overcrowded noisy. Food was very overpriced, and the meal i ordered dry and mass produced, and not fresh or of a decent quality. too few staff, and many aspects of service or rooms not working. Electronics in the room were overloaded as wifi in the hotel was poor when the hotel was full. So gaps in TV pictures, and sound in the evening. The "Ipad" controlling everything in the room kept jamming.. Many people i observed walked 5 mins along back to the airport terminals to eat there, or bring food back for half the price and fresh quality. Profit over quality seems to have destroyed what was once a unique hotel concept, especially for a stay prior or post flying long distances.

Posted by on 20 Mar 2019

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5 out of 5
Very convenient for Schiphol stopovers. Nice trendy atmosphere. Decent food and drink

Posted by on 31 Dec 2018

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4 out of 5
Very convenient for the airport, only 5 minutes walk. Friendly helpful staff, pleasant environment and comfortable rooms. The rooms have everything you need apart from tea and coffee facilities. Although pleasant, you wouldn't want to spend too long in the room as its so small. Food is available 24 hrs but to be honest the menu is not great so probably best to stroll over to the airport to eat. All things considered, it offers good value and is fine for one or two nights max.

Posted by on 18 Oct 2018

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5 out of 5

I received much more than expected!

I felt very comfortable and enjoyed the modern design and many options available in my room and within the hotel. The breakfast was abundant and when checking out only one step from my next fligth. An excellent option at an affordable price.

Posted by , from Lima, Peru on 29 Sep 2017

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5 out of 5

Great stay

Pros: Basically everything
Location: It is about a 3-5 minute walk to Schiphol airport and train station, so connections to all the key city centers in the Netherlands.
Second time at this hotel and enjoyed it again. Good facilities, close to Schiphol airport (3-5 min. walk) and therefore train directly to major cities in the Netherlands (the Hague, Amsterdam, Utrecht & Rotterdam) and aboard (Paris, Brussels and Frankfurt). Like the rooms, bright and open, even though they are not large (there is still plenty of room). The hotel also has a lot to offer (bar/snack bar, meeting rooms) and great (modern) artwork.

Posted by , from London on 9 Jul 2017

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5 out of 5

Very cool hotel, a short walk from AMS terminal

Pros: Staff welcome, modern rooms and cleanliness.
Cons: Tea/coffee-making facilities in the room would be a nice touch.
Location: Schiphol airport has a good range of shops and eateries and offers a fast train service to central Amsterdam.
This hotel offers a taste of cool Amsterdam and is very practical for anyone travelling via Schiphol airport. It is located within easy walking distance of the main terminal buildings. In fact the walk from the hotel to the terminal is a lot shorter than all the walking that you have to do once past airport security to get to your gate! Perfect for late arrivals/ early departures. The rooms, while compact, are very modern and clean and offer all necessary facilities. The beds are very comfortable and Wifi access is very good. Food at the bar is good value and you even get free movies in your room. The staff are friendly, speak very good English and are on hand for anything you need.

Posted by , from TR on 30 Dec 2016

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5 out of 5

Quick layover

Short layover, instead of going home, was easier staying at airport. Avoiding getting up at 4 am, very comfortable bed, good shower

Posted by , from woerden on 8 Dec 2016

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5 out of 5

Amazing find

Pros: Basically everything I made use of.
Cons: Can't think of anything.
Location: Stayed one night so did not tour around.
It was wonderful!!!!!! The hotel is a very short walk from the airport terminal but when you are inside you are hard pressed to realise you are next to an airport. The facilities were great and general decor was nice and clean throughout. Staff were amazing and I loved my room facing the airport. While some may think the rooms are smaller than standard (US) hotels, I did not find it cramped in anyway. I had enough room. I also like the extra amenities like the the way you control the lights and tv and access to free films (like on an airplane).

Posted by , from London on 20 Jul 2016

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4 out of 5

Posted by on 27 Jul 2019

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5 out of 5

Posted by on 17 Jul 2019

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About the citizenM Schiphol Airport Hotel

Location Jan Plezierweg 2, Schiphol, 1118 BB

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly citizenM Schiphol Airport Hotel also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. This 4-star Schiphol hotel is smoke free.

  • 1 building
  • 355 guestrooms or units
  • 5 levels
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Transport

  • Airport: Amsterdam (AMS-Schiphol) (1 km / 0.6 mi)
  • Train station: Schiphol Airport Station (1.5 km / 0.9 mi)
  • Parking:

Room Amenities

CitizenM Schiphol Airport Hotel offers 355 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Netflix
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

CanteenM – On-site bar. Open 24 hours. Open daily.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Tax ID – NL819282212B02
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A 5.5505 per cent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15.95 per person (approximately)
  • Fee for in-room wireless Internet: EUR 0 per stay (rates may vary)
  • Late check-out fee: EUR 39.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amsterdam Airport hotel citizenM
  • citizenM Amsterdam Airport hotel
  • citizenM hotel Amsterdam Airport
  • hotel citizenM Amsterdam Airport
  • citizenM Hotel
  • citizenM Schiphol Airport
  • citizenM
  • Citizenm Schiphol Airport
  • citizenM Schiphol Airport Hotel Hotel
  • citizenM Schiphol Airport Hotel Schiphol
  • citizenM Schiphol Airport Hotel Hotel Schiphol

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.