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Hôtel du Palais de l'Isle

3.0 star property

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Suite Empereur | Balcony
Suite Empereur
Lake
Daily buffet breakfast (EUR 15 per person)
Signature Double Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
13 Rue Perriere, Annecy, Haute-savoie, 74000
  • Place, Palais de l Ile
    ‪2 min walk‬
  • Place, Annecy Castle
    ‪3 min walk‬
  • Place, Amours Bridge
    ‪5 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪42 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room "Charme" with Double bed

Room "Charme" with Double bed

Room "Charme" with Double bed

8.0 out of 10
Very good
(26 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite Empereur

Suite Empereur

Suite Empereur

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Duc

Suite Duc

Suite Duc

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room "Charme" with Twin beds

Room "Charme" with Twin beds

Room "Charme" with Twin beds

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

7.6 out of 10
Good
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Hôtel du Palais de l'Isle

Hotel with a bar, 3-minute walk to Lake Annecy
This smoke-free hotel features a bar/lounge, a snack bar/deli, and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Hôtel du Palais de l'Isle offers 34 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. This Annecy hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Hôtel du Palais de l'Isle. During your stay, you're just a quick walk from Lake Annecy. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Prison d'Annecy and Church of St. Francis
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hôtel du Palais de l'Isle also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This Annecy hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift (70 centimetre wide door)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy

Hôtel du Palais de l'Isle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 312 out of 681 reviews
Rating 8 - Good. 245 out of 681 reviews
Rating 6 - Okay. 83 out of 681 reviews
Rating 4 - Poor. 26 out of 681 reviews
Rating 2 - Terrible. 15 out of 681 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
Enjoyed the quaint hotel and its location in the old town area. It's rather difficult to park far away and drag your suitcases to the hotel. No cars are allowed near the hotel. The room was fine, and the lady at the check-in was helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Kristen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location. Staff. Room. All fabulous.
Stayed 2 nights in Oct 2025

10/10 Excellent

Homer

Liked: Cleanliness
Room is clean and updated
Stayed 1 night in Oct 2025

10/10 Excellent

PETER, Maplewood

Stayed 1 night in Oct 2025

10/10 Excellent

Ka Man Emily

Liked: Amenities
The Hôtel location good and close to shopping areas and restaurants and hotel clean and good place for stay
Stayed 1 night in Oct 2025

6/10 Okay

Mae Emerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great area. Parking is quite a walk.
Stayed 1 night in Oct 2025

10/10 Excellent

Wesley

Stayed 1 night in Oct 2025

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in the heart of downtown and the view couldn't be beat!
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, very nice staff, clean and comfortable room. Would definitely stay here again if make it back to Annecy. Be aware that you cannot drive cars near the hotel, it is only accessible by foot. A little tricky bringing roller suitcase over cobblestone roads, but well worth it!
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Next to lake and restaurants. Parking can be found in hotel de ville, they give you 50% off. Springy bed
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in old town
Stayed 2 nights in Sep 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Location & Friendly staff

Central location is ideal but very busy, access to the building was a bit slow with the small lift but staff were very friendly & helpful, parking was subsidised which was a bonus
Stayed 1 night in Sep 2025

8/10 Good

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Staff were amazing and Annecy is beautiful. Downside was the tiny lift and our room was very small as its shoe horned into the loft. Just wanted a shower and you have to kneel or sit in the bath to do so. That said breakfast was amazing and we were met with a smile.
Stayed 1 night in Aug 2025

10/10 Excellent

Jody, Roberts

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to be walking about town. Fun, unique hotel with clean comfort. Location, location, location is the number one thing. BUT, if you are a light sleeper it stays quite loud until 2-3AM. The window would need to be closed to eliminate noise. Wonderful stay, no true complaints.
Stayed 1 night in Aug 2025

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The canals are amazing and our hotel looked out on the Pallais de Ilse (hence the name)which is incredible.
Stayed 2 nights in Aug 2025

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 404 is at the top of the hotel, and although fairly spacious, and has several conditions to consider: 1) room access requires going up/down its own flight of stairs, 2) due to sloping roof, it is difficult to stand up in the shower and the head of the bed being under the slope also requires care when getting in or out, 3) the only clothes storage is a cupboard with two shelves – no hanging spaces at all, 4) very dim lighting overall, with the only bathroom light being on one side of the mirror – not conducive to makeup or shaving, 5) space between the end of the bed and the wall is very tight. Breakfast buffet choices were limited, and seating can be an issue at times. On the plus side, electrical outlets were plentiful and well-located, the air conditioning worked well, there was a great view of the old city rooftops and the Palais de l’Isle on the river. Staff were friendly and helpful. The location is perfect for exploring Annecy. Taxis can come to the hotel only until 11 am. I would stay here again, but in a different room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Stayed 3 nights in Aug 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Staff were fantastic. Bang in the middle of the old town but the glazing was good so we got to sleep OK. We parked at the town hall multi storey which was busy but not expensive, and only a five minute walk away. Recommended
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Stayed 4 nights in Aug 2025

6/10 Okay

Scott

Liked: Staff & service
Disliked: Property conditions & facilities

Ok- but not anymore than that

Good location with small room- however the view from the rooms was not pleasant
Stayed 1 night in Aug 2025

8/10 Good

Marianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful beyond belief.

Had a lovely few days at this hotel, the room was clean & spacious overlooking the pedestrianised old town street. Can’t say what the breakfast was like as we ate out. Unfortunately we arrived when the road was closed to drop our bags from the car, but we were directed to the underground car park just across the road & parked there. The views & general vibe of Annecy is beautiful, the people were very friendly. My only regret was not swimming in the lake. We loved our time here & will return. Thank you Hotel du Palais de L’Isle staff.
Stayed 2 nights in Jun 2025

8/10 Good

Geniesheungyiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. Rooms are clean and staffs are friendly
Stayed 1 night in Jul 2025

6/10 Okay

Crystal

Stayed 1 night in Jul 2025