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3.7 out of 5

"Location great. Unfortunately an overpowering odour of stale cigarette smoke in our non smoking room..got moved..again stale cigarette smell. Uugghhh ... " More

By a verified traveller on Wed 13 Nov 2019

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Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€52* Per night/room 1 Jun - 2 Jun

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Captain's Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Captain's Hotel

Everyone (2) Family (1)
4 out of 5

Posted by on 10 Mar 2020

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4 out of 5
Location great. Unfortunately an overpowering odour of stale cigarette smoke in our non smoking room..got moved..again stale cigarette smell. Uugghhh!

Posted by , from Newcastle N Ireland on 13 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by LIZA

Dear Sir/Madam, Thank you for staying with us recently. We hope that you had an enjoyable and memorable stay at our property and we already inform the Housekeeping manager with a cigarette smell, actually we are starting to put some sign in non smoking room to avoid this matter. We look forward to welcoming you back in the near future. Kind regards

3 out of 5

Posted by on 9 Apr 2019

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Comment from Hotel Management

18 Apr 2019 by LIZA

Dear Sir/Madam, Greetings from the warm and sunny weather here at Captain Tourist Hotel @ Aqaba. We are very pleased that you've chosen our hotel during your recent visit to Aqaba. We will be very happy to see you anytime in our hotel.

About the Captain's Hotel

Location Al Sa'adeh st., Aqaba, 77110

Property Features

  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Boat tours nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Swimming nearby
  • Health or beauty spa nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests who enter Aqaba, Jordan through the Israel border must process their visa online and inform the property in advance.

Captain's Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Captain's Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts major credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Smoke detector
  • Temperature checks are available to guests
  • Service animals not allowed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Gap period enforced between guest stays - 48 hours
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Captain's Aqaba
  • Captain's Hotel
  • Captain's Hotel Aqaba
  • Captain's Hotel Hotel
  • Captain's Hotel Aqaba
  • Captain's Hotel Hotel Aqaba

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.