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Four Points by Sheraton Asheville Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Fitness facility
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
22 Woodfin St, Asheville, NC, 28801
  • Place, Thomas Wolfe Memorial
    ‪2 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(80 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(137 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Asheville Downtown

Hotel in Asheville with a restaurant and a fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Four Points by Sheraton Asheville Downtown's great location. During your stay, you're just a quick walk from Asheville Masonic Temple. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 15 minutes by car from Biltmore Estate and 7 minutes from Blue Ridge Parkway Asheville Entrance
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Asheville Downtown. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star Asheville hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Chop House - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Ravi Shankar, Jacksonville

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old property and not so well maintained
Stayed 2 nights in Oct 2025

4/10 Poor

Cristiano, Parkland

Disliked: Cleanliness, property conditions & facilities
The room felt neglected. Bugs including moths at the drawers, safe not working, microwave tray missing and old heater not working so well. The only good things were the location and the bar.
Stayed 1 night in Oct 2025

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness
Room was worn and some outlets didn’t work.
Stayed 1 night in Oct 2025

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Not as centrally located as expected. Older, showing its age. Noisy, could hear neighbors, unlike any room I can remember. Staff was friendly.
Stayed 3 nights in Oct 2025

6/10 Okay

Jes

Liked: Cleanliness, staff & service
Was just OK. My flight got canceled so I needed a room for one night. Older hotel so not in the best condition but was fine. What annoyed me was that there was no Do Not Disturb card and housekeeping woke us up early when checkout isn’t until 11. Anyway, you get what you pay for.
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice surprise
Stayed 1 night in Oct 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and great staff. The hotel could definitely use an upgrade. The hotel was walking distribute many restaurants and bars
Stayed 1 night in Oct 2025

8/10 Good

Jon, Mt Pleasant

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice welcome and spacious room but the actual cost was higher than expected. Very good breakfast buffet and free on site parking and great location downtown
Stayed 1 night in Oct 2025

6/10 Okay

Carol

Liked: Cleanliness
Room clean but old and tired. Not up to Marriott standards for the price. Sketchy elevator.
Stayed 2 nights in Oct 2025

6/10 Okay

Mackenzie

Travelled with partner
Liked: Staff & service
Shower didn’t get hot, hallways were loud and was not super clean. Convent to down town but overall wouldn’t recommend. Staff was nice though!!
Stayed 1 night in Oct 2025

6/10 Okay

Jack

Stayed 4 nights in Oct 2025

4/10 Poor

Keri

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was awesome. Bed was comfortable. Room was gross. Carpet smelled really dirty like it hadn't been cleaned in years. Wallpaper in the room was literally peeling off every wall. Windows were covered in paint and filthy. The place needs a real updated and scrubdown for how much it costs per nigh. The lobby and bar/restaurant had random stuff piled everywhere because they said they were renovating. Get a storage pod. It really looked bad. It's in a good location but probably wouldn't stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dan

Stayed 3 nights in Oct 2025

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This place is always great for the price point. It is outdated but still clean! It is not super far from downtown either! Great stay!
Stayed 2 nights in Oct 2025

6/10 Okay

Lori

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was nice and the hotel walking distance to downtown, but the cost for this hotel was absolutely ridiculous. So not nice enough to cost that much.
Stayed 1 night in Oct 2025

8/10 Good

Kathy

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service
property is dated but clean. Bathroom vent in the mens lobby was covered with dust.
Stayed 1 night in Oct 2025

10/10 Excellent

Ethan

Stayed 1 night in Oct 2025

10/10 Excellent

Alissah, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice easy stay. Walkable.
Stayed 2 nights in Oct 2025

6/10 Okay

Kristine

Liked: Staff & service
Great location and friendly staff!! The property is in desperate need of upgrading, the TV and phone didn’t work in our room even after staff attempted to fix them.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The door connecting to the room next door was so hollow that we could hear every sound coming from our neighbors. Other than that, we found our beds to be extremely comfortable. The location was great for a very competitive rate.
Stayed 2 nights in Oct 2025

4/10 Poor

Charles

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were all good but the hotel itself is pretty rundown and in great need of updating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Evarist

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to downtown
Stayed 1 night in Oct 2025