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Red Roof Inn Asheville - Biltmore West

2.0 star property

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Photo gallery for Red Roof Inn Asheville - Biltmore West

A hotel room with a bed, a desk with a TV, a door leading to a bathroom, and a wall-mounted light fixture.
Coffee shop
Lobby
Exterior
A bathroom with a sink, toilet, and shower.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
16 Crowell Road, Asheville, NC, 28806
  • Place, French Broad River
    ‪4 min drive‬
  • Place, Asheville Outlets
    ‪4 min drive‬
  • Place, Bob Lewis Ballpark
    ‪5 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

A hotel room with two beds, a desk, a chair, and a small table.

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

A hotel room with a large bed, a flat-screen TV, a desk, and a chair.

Superior Room, 1 King Bed, Accessible (Smoke Free)

7.2 out of 10
Good
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

A hotel room with two beds, a desk, a chair, a mirror, and a television.

Deluxe Room, 2 Double Beds (Smoke Free)

  • Sleeps 4

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

A hotel room with a bed, a desk with a chair, a television, and a bathroom visible through an open door.

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • Sleeps 2

View all photos for Standard Room, 1 King Bed (Smoke Free)

A hotel room with a bed, a desk with a chair, a television, and a framed picture on the wall.

Standard Room, 1 King Bed (Smoke Free)

  • Sleeps 2

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

A hotel room with a bed, desk, chair, and a mirror.

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Deluxe Room, 1 King Bed (Smoke Free)

Deluxe Room, 1 King Bed (Smoke Free)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

A hotel room with a large bed, bedside tables, a desk with a chair, a television, and wall-mounted lighting.

Superior Room, 1 King Bed (Smoke Free)

8.8 out of 10
Excellent
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Asheville - Biltmore West

Coffee/tea in a common area, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Weekly housekeeping is available.
Red Roof Inn Asheville - Biltmore West offers 109 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. 32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.
Our customers tell us they can't get enough of the helpful staff at Red Roof Inn Asheville - Biltmore West. During your stay, you'll be close to Asheville Outlets. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi in some public areas
  • Free self parking
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • 6 minutes by car from Asheville Outlets and 9 minutes from Harrah's Cherokee Center - Asheville
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Asheville - Biltmore West, you'll find a vending machine, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Self parking is free.

This Asheville hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Asheville West
Red Roof Inn Hotel Asheville West
Asheville Red Roof Inn
Red Roof Inn Asheville West Hotel Asheville
Red Roof Inn Asheville West Motel
Red Roof Inn Asheville West
Red Roof Inn Asheville Biltmore West
Red Roof Inn Asheville - Biltmore West Hotel
Red Roof Inn Asheville - Biltmore West Asheville
Red Roof Inn Asheville - Biltmore West Hotel Asheville

Red Roof Inn Asheville - Biltmore West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 271 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 152 out of 1002 reviews
Rating 4 - Poor. 128 out of 1002 reviews
Rating 2 - Terrible. 149 out of 1002 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ketura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room very good location and the staff are very nice and helpful!
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Madison

Disliked: Staff & service, property conditions & facilities
This property was
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ketura

Liked: Cleanliness, staff & service, amenities
Staff was super nice! The room was very nice and clean! Bed was comfortable!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ketura

Liked: Cleanliness, amenities, property conditions & facilities
Staff is always very nice and helpful! Rooms are always clean. Beds are very comfortable and its very quiet and peaceful. Very convenient to places to eat and other stuff!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

randall

Friendly helpful staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying was awesome
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Jason

Room was decent. Great for price. Alot of sketchy people up and noisy most of night and morning. Was afraid to go out at night.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Jason

It stunk in the room. Stains on the sheets. Homeless people outside staring at me. Cops all over the place at 4 in the morning. Worst room I’ve ever stayed in.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were cute and the staff were very friendly!
Stayed 1 night in Mar 2023
Verified

4/10 Poor

michael

Liked: Cleanliness, staff & service, property conditions & facilities
The heat worked just fine. The homeless people that were hanging out there was concerning.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

phadmini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At 1st our room heater wasn't working. Switch to the next room but very clean. Parking was easy.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Amenities
Loved absolutely everything about this property and this stay, except for an unnervingly high amount of drug related traffic.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet rooms, bed was comfortable and staff was great, lady at the front desk was Amazing
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Clean rooms & friendly staff.
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Ozzy

Disliked: Cleanliness, staff & service, amenities
Bedding was still soaking wet when we arrived, the room smelled like wet dog and mildew, and the staircases were full of homeless people doing drugs. Do not stay here if you have kids or you are a single woman. Sleeping in your car is a better option.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very pleasant and helpful. This was a convenient, clean, and affordable place to stay.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Elizabeth

Liked: Property conditions & facilities
A lot of people were hanging about the hotel. The office closed at 7pm. Every night someone knocked on our room door. One night it was twice. Our room key would not stay keyed to the room, so we had to make it back to the hotel to rekey the card before the office closed. Every single day of our four day stay.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Valerie

Liked: Cleanliness, staff & service
Budget-friendly, no frills hotel, convenient access to the highway, quiet, and within walking distance of a couple restaurants and shopping
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, staff super friendly, bed comfortable, convenient to area, close to freeway, dining close by
Stayed 27 nights in Sep 2022
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff working the night shift at this hotel are very professional and go the extra mile to make sure all of their guests are taken care of… Amazing hospitality and staff there
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities
Very pet friendly!!
Stayed 1 night in Mar 2023