6/10 Okay
Michael
Travelled with family
22 Jun 2025
Liked: Cleanliness, staff & service
The hotel is well located in a quiet area. The parking lot is very well lit at night. Front desk and support staff are professional and helpful. Our room was clean and the kitchen properly stocked for a family stay.
We needed to use the sofa bed for our grandson. The first night the bed fell apart during the night and our grandson did not sleep much. The front desk promptly dispatched the maintenance man who arrived in a few minutes and worked diligently to repair the bed which appeared to have been damaged by previous use as a trampoline.
Before booking this hotel I checked the online reviews and found the overwhelming majority to be effusively complimentary of the breakfast. I believe these are “bot” reviews as I found the breakfast to be mediocre at best and severely lacking at worst. I suggest the hotel management take a serious look at changing out the restaurant staff and especially management. The selections were meager and slow to be restocked. Immediately upon reaching the closing hour for breakfast the kitchen staff turned off the lights and removed all food, most of which was promptly disposed of in the trash. There were still guests in the dining area who wanted to eat a little more but were denied the opportunity by an overzealous staff who did not speak English and were zealously following poor instructions from even more poorly trained managers.
We will probably not stay at this hotel again unless we see real reviews not written by bots.
Michael
Stayed 2 nights in Jun 2025