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Sugarland Hotel

3.5 star property

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Photo gallery for Sugarland Hotel

Poolside bar
Executive Room, 1 King Bed
Lobby sitting area
Interior entrance
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Araneta St., Singcang, Bacolod, Negros Occidental, 6100
  • Place, SM City Bacolod Northwing
    ‪4 min drive‬
  • Place, SMX CONVENTION CENTER
    ‪5 min drive‬
  • Place, Bacolod City Government Center
    ‪7 min drive‬
  • Airport, Bacolod (BCD-New Bacolod - Silay)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

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About this property

Sugarland Hotel

Hotel with free parking, 10-minute walk to Gaisano City Mall
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service.
Sugarland Hotel offers 85 air-conditioned accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Sugarland Hotel, you're just a quick walk from Gaisano City Mall. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine and a poolside location while dining at Asul
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • 10 minutes by foot from Gaisano City Mall and a 4-minute drive from San Sebastian Cathedral
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

Public spaces have free WiFi. The business-friendly Sugarland Hotel also features an outdoor pool, a garden, and dry cleaning/laundry services. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Bacolod hotel.

Asul - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Twist Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Asul
  • Twist Cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sugarland Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1500.0 per day.
  • Cribs (infant beds) are available for PHP 500.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 2000 per vehicle (one-way, maximum occupancy 5)
  • Crib (infant bed) fee: PHP 500.0 per day
  • Rollaway bed fee: PHP 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Sugarland Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sugarland Hotel Bacolod City
Sugarland Bacolod City
Sugarland Hotel Bacolod
Sugarland Bacolod
Sugarland Hotel Hotel
Sugarland Hotel Bacolod
Sugarland Hotel Hotel Bacolod

Reviews

Sugarland Hotel Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 30 out of 84 reviews
Rating 8 - Good. 27 out of 84 reviews
Rating 6 - Okay. 13 out of 84 reviews
Rating 4 - Poor. 9 out of 84 reviews
Rating 2 - Terrible. 5 out of 84 reviews

Reviews

10/10 Excellent

soyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Federico T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food! Glorious food!

Love Sugarland for their food. Don’t care much about the location (far from Downtown) but good, comfortable room for the price. Very courteous and efficient staff!
Stayed 3 nights in May 2025

10/10 Excellent

Alex

Liked: Amenities
Very professional, clean , good food
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ann

Stayed 2 nights in Mar 2025

10/10 Excellent

Erlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love their breakfast buffet, their clean property and very quick when you need something.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2024

10/10 Excellent

Maria Lorna

Liked: Amenities
E cellent
Stayed 3 nights in Sep 2024

8/10 Good

Luciano

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Michael and Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly Surprised

Booked this hotel because most hotels were already booked for the night and this was the best option. We are so happy that we did! The staff is so professional and very nice. Dinner in the restaurant was very delicious. We were pleasantly surprised upon check-in that the breakfast buffet was included in the overnight price. Nice breakfast too. We will definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria Lorna

Liked: Amenities
Excelent
Stayed 1 night in Sep 2024

10/10 Excellent

maribeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nome
Stayed 3 nights in Jul 2024

4/10 Poor

Benjie

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Food buffet is not good the staff is hard to deal not friendly the lady in the front is not good to deal and arrogant not accommodating. The room is okay but air conditioning is not cold as I needed. The parking is Kay the guard on duty is very nice and friendly.good job guard!
Stayed 1 night in Aug 2024

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the beautiful lobby and the room .
Stayed 2 nights in Jul 2024

2/10 Terrible

Hernando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking, I lost my shoes in my room.
Stayed 3 nights in Jun 2024

8/10 Good

Allen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The towels have seen better days. There are no dental kits, facial tissues, slippers, or extra toilet rolls. You'll need to request these from HouseKeeping.
Stayed 1 night in Jun 2024

6/10 Okay

Ramela

Travelled with family
Disliked: Property conditions & facilities
Poor wifi, toilet didn’t flush well, and noisy.
Stayed 1 night in May 2024

6/10 Okay

Ramela

Travelled with family
Disliked: Property conditions & facilities
Poor wifi, toilet didn’t flush well, and you can hear the noise of the other guests and staff walking in the hallway.
Stayed 1 night in May 2024

10/10 Excellent

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Sugarland Hotel the staff were always very helpful and friendly and the property is maintained to a very high standard. I would recommend it to anyone looking to stay there
Stayed 20 nights in Apr 2024

8/10 Good

Renita

Stayed 1 night in May 2024

10/10 Excellent

Joseph

Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice stay

Nice hotel, the oldest in Bacolod, but well maintained and upgraded. Restaurant was very good, great selection of dishes.
Stayed 2 nights in Apr 2024

8/10 Good

Edren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The convenience of rescheduling my stay was good and fast
Stayed 1 night in Apr 2024