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Mercure Belgrade Excelsior

3.5 star property
VIP Access

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Photo gallery for Mercure Belgrade Excelsior

A multi-story building with a classic architectural style, featuring a prominent entrance with flags, and a modern glass building adjacent to it.
Meeting facility
A hotel lobby with a colorful carpet, a fireplace, a round mirror, and a blue armchair.
A dining table with a glass of water, a plate with food, and a bowl of fruit by a window with curtains.
A modern kitchen with pendant lighting, a dining area with chairs and a table, and a large window with stained glass.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Kneza Miloša 5, Belgrade, 11000
  • Place, Nikola Tesla Museum
    ‪8 min walk‬
  • Place, Knez Mihailova Street
    ‪10 min walk‬
  • Place, Slavija Square
    ‪11 min walk‬
  • Airport, Belgrade (BEG-Nikola Tesla)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, two bedside tables, a wall-mounted lamp, and a decorative tapestry.

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

A modern bathroom with a checkered wall, a large mirror, a wooden vanity, and a toilet.

Superior Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Double Room, 1 Double Bed

A modern hotel room with a bed, two armchairs, a small table, and a red sofa.

Privilege, Double Room, 1 Double Bed

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a bed, a chair, a table, and a lamp.

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Mercure Belgrade Excelsior

A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning. Change of towels is available on request.
Mercure Belgrade Excelsior offers 73 accommodations with safes and complimentary bottled water. This Belgrade hotel provides complimentary wireless Internet access.

Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Mercure Belgrade Excelsior, you're just a quick walk from Embassy of Turkey. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Ivo
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Knez Mihailova Street and Belgrade Waterfront
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly Mercure Belgrade Excelsior. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Belgrade hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Ivo - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. A children's menu is available.
Ivo - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; RSD 1,300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ivo
  • Ivo

Things to do

  • Books
  • Library
  • TV in common areas

Family friendly

  • Children's toys
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1921
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: RSD 3000 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for RSD 3500 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: RSD 160.00 per person, per night for adults; RSD 80.00 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately RSD 1300 per person
  • Airport shuttle fee: RSD 5300.00 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: RSD 3000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: RSD 3500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Belgrade Excelsior offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Belgrade Excelsior Opening September 2017 Hotel
Mercure Excelsior Opening September 2017 Hotel
Mercure Belgrade Excelsior Opening September 2017
Mercure Excelsior Opening September 2017
Mercure Belgrade Excelsior Hotel
Mercure Excelsior Hotel
Mercure Excelsior
Mercure Belgrade Excelsior (Opening September 2017)
Mercure Belgrade Excelsior Hotel
Mercure Belgrade Excelsior Belgrade
Mercure Belgrade Excelsior Hotel Belgrade

Mercure Belgrade Excelsior Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 246 reviews
Rating 8 - Good. 67 out of 246 reviews
Rating 6 - Okay. 20 out of 246 reviews
Rating 4 - Poor. 6 out of 246 reviews
Rating 2 - Terrible. 2 out of 246 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Motoyuki

Liked: Cleanliness, amenities, property conditions & facilities
It is nice hotel and comfortable.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jaeyeon

Liked: Cleanliness, staff & service, amenities
Everything was perfect except the mattress. Clean room, good location, nice staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gian Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location, quiet, great staff

Wonderful staff, great hotel, nice breakfast, central location yet very quiet. Highly recommended for both business or leisure travel
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities
amazing location
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
My 5th or 6th stay there. Lovely refurbished older building. Great location. Dining options. Helpful staff.
Stayed 6 nights in Sep 2025
Verified

6/10 Okay

Francesco

Liked: Cleanliness, amenities
The room was not as described: I booked a superior room with city view, but I was assigned a smaller room overlooking the courtyard. Central location, decent breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 3 nights with family and everything was very good. The reception staff were all very helpful, the breakfast buffet was delicious, and location was pretty walkable with bus stops also close by.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Virginia

Good hotel in city center. Will stay again.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

ILKER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth to Stay

you stay in this hotel whether for business or for vacation, it is great. I enjoyed during my stay.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Good view, walkable staff friendly
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Cemre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Big and clean rooms, kind staff, great breakfast. The location is great, you can visit all historical locations by walk.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

FABRICIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: location, friendly staff, extra bed for kid, good breakfast Con: difficult to find a parking lot
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Friendly and helpful.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique location... nice place

Mercure manages to keep the spirit of what used to be Excelsior. Friendly staff, nice rooms. Correct breakfast. Top location
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Basak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnels are very kind and helpful. The location is perfect. Rooms are clean and comfortable. I recommend this hotel
Stayed 2 nights in May 2024
Verified

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, good amenities, good breakfast. The bed and the pillows were ideal, I just loved the matrass. The hotel has an ideal location and despite being next to a main avenue, soundproof windows work! Reception staff was amazing: very friendly, kind and helpful!
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Lee Craig William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! The staff are the most friendly and helpful I've ever had the pleasure of meeting, they were extremely helpful and they also prepared a birthday cake for one of my party. If i ever return to Belgrade i will definitely stay at this hotel again. Location wise it was perfect, right next to Serbian Parliament.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Rosze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing and the staff is second to none. Alexandra, Jovana, Yalena and Alexander really made my two week stay absolutely exceptional. It was my second time here and will be sure to book again! Btw, great food and breakfast deals too! Keep up the great work !
Stayed 12 nights in Nov 2024
Verified

10/10 Excellent

Rosze

Liked: Cleanliness, staff & service
This property had everything I needed. The Front desk was extremely hospitable, the breakfast team were super helpful and the security was second to none. Alex always made sure my room was nice and neat when I came in from work! :) I would absolutely recommend and stay again
Stayed 18 nights in Nov 2023
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the hotel. We had an issue when we arrived but it was fastly solved by Aleksander. He was super profesional and we are very grateful with him. We had a great rest and the location was very convient. Just few minutes from the more interesting spots of the city. I can only recommend it.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good breakfast. Limited options and not enough fruit. Really no restaurants nearby but good supermarket about 150 metres away. Shopping is about 10 minute walk. Hotel restaurant has difficultly with food quality and serving in English.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Semyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean but a bit small and pricey. Staff:some friendly and some not. Breakfast is good but not excellent. Disliked elevator: only one (for 7 floors) and capacity for 2 persons. You may spend a lot of time waiting for.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

3 day tour

Good location. The staff were friendly and helpful. The rooms though are average. Paper thin walls means you can hear every word for people next to you. The pillows were also lumpy. Requested and iron which was broken and had split cable making it dangerous.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Paul

good location, but Noisy and quality underwhelming

1) NOISY - Although I had a nice room, there was no fan or AC working in the hotel (something about the city does not allow them to turn on until April) so that required that I keep my window at night open so as not to suffocate. Unfortunately, VERY LOUD street. 2) Breakfast is thoroughly uninspired and meager and 3) lack of bottled water avail in the evenings and the mini-bar came with just two cans of soda and a tiny bottle of water that was never replaced.
Stayed 3 nights in Apr 2023