"The hotel was very efficient. The breakfast room staff were excellent as was the breakfast choice. The maid visited everyday and did a good job. The o ... " More
19 Apr 2019 by Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Hotel Management
17 Oct 2023 by Staff
-Dear Guest, Thank you so much for spending your time writing your fantastic feedback!We would be pleased to welcome you again in our hotel as our guest.Best regards, Front Office dept.
29 Apr 2024 by Front Desk Dept.
Dear PhilippThank you for sharing your impressions of Starhotels Cristallo Palace with us.We took a good note about your feedback, thanks to your precious suggestions we can improve our service and do the best for the future.In the hope of being able to welcome you again for your next stay in Bergamo and show you our best level of service, we send our best regards.
24 Aug 2019 by Marco
Dear Guest, Thank you very much for taking time to share with us your feedback! Hoping to welcome you back for your next stay to our hotel we take the opportunity to send you our best regards, Marco, Front office agent
17 Oct 2023 by Staff
Dear Guest, Thank you so much for spending your time writing your feedback.We would be pleased to welcome you again in our hotel as our guest.Best regards, Front Office dept.
17 Oct 2023 by Staff
Dear Guest,Thank you very much for taking time to share with us your feedback! We hope to welcome you back in the near future.Best regards,
17 Oct 2023 by Staff
Dear Guest, Thank you so much for spending your time writing your feedback.We would be pleased to welcome you again in our hotel as our guest.Best regards, Front Office dept.
17 Oct 2023 by staff
Dear Guest, Thank you so much for spending your time writing your feedback.We would be pleased to welcome you again in our hotel as our guest.Best regards,
17 Oct 2023 by Staff
Dear Guest,Thank you very much for taking time to share with us your feedback! We hope to welcome you back in the near future.Best regards,
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Starhotels Cristallo Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.