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Citybox Bergen City

3.0 star property

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Photo gallery for Citybox Bergen City

Junior Suite
Lobby lounge
Terrace/patio
Lobby
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
Nygårdsgaten 31, Hovedinngang fra Strømgaten, Bergen, 5015
  • Place, Bryggen Waterfront
    ‪11 min walk‬
  • Place, Hurtigruten Terminal
    ‪11 min walk‬
  • Place, Bryggen
    ‪14 min walk‬
  • Airport, Bergen (BGO-Flesland)
    ‪19 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

8.4 out of 10
Very good
(49 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Small)

Double Room, 1 Double Bed (Small)

Double Room, 1 Double Bed (Small)

8.8 out of 10
Excellent
(48 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(37 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

9.2 out of 10
Wonderful
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby lounge
Citybox Bergen Danmarksplass
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.4 out of 5, Excellent, 1,192 reviews
The price is €69
includes taxes & fees
7 Dec - 8 Dec
Citybox Bergen Danmarksplass

About this property

Citybox Bergen City

Hotel with a rooftop terrace, near Bryggen Waterfront
A rooftop terrace, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a refrigerator in a common area, a business center, and laundry facilities are onsite. Weekly housekeeping is available.
Citybox Bergen City offers 120 accommodations with hair dryers. Beds feature pillowtop mattresses. This Bergen hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided weekly.
Citybox Bergen City's great location gets high marks from our customers. During your stay, you're just a quick walk from University of Bergen. Features include free WiFi in public areas, plus a business center and a rooftop terrace.
  • Free WiFi
  • Amenities include a business center, 2 meeting rooms, and a computer
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Hurtigruten Terminal and Bryggen Waterfront
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A business center and 2 meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at Citybox Bergen City.

This 3-star Bergen hotel is smoke free.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (NOK 300 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Built in 2006
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: NOK 200 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NOK 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: NOK 300 per day(541 ft away; open 24 hours)
  • Pet fee: NOK 200 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: NOK 150 per day
  • Rollaway bed fee: NOK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't allowed at Citybox Bergen City.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citybox Bergen Hotel
Citybox Hotel
Citybox Bergen
Citybox
Citybox Hotel Bergen
Citybox Bergen
Citybox Bergen City Hotel
Citybox Bergen City Bergen
Citybox Bergen City Hotel Bergen

Citybox Bergen City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 458 out of 1003 reviews
Rating 8 - Good. 363 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

Carrie

Good location but definitely a budget hotel.
Stayed 1 night in Aug 2025

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sally

Liked: Cleanliness

Great laundry, basic, clean, no breakfast!

The hotel was generally good, modern and clean, basic and small room yet all I needed during my short stay in Bergen when I was mostly out on day trips and hikes. The self service check in was efficient. The laundry was great - I wish more hotels would have self-service laundry like this! The staff were helpful when I needed something. I felt the common areas didn’t have much vibe and were small and basic. It’s a very self-service hotel and there isn’t always someone in the office so it sometimes takes a bit of time to get help. I chose CityBox because it was the most affordable option for the first few nights of my trip. However when I wanted to extend another 3 nights I found it was quite a bit more expensive than other nearby hotels that included breakfast and a gym for lower cost! I would be more inclined to stay at a CityBox again in the future if they offered even complimentary morning coffee, fruit, snacks and a basic gym with a treadmill is always nice. I found it expensive for the lack of amenities/food compared with other hotels nearby, although overall it was a comfortable stay.
Stayed 4 nights in Jul 2025

8/10 Good

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a great location for walking around Bergen and for catching an early train… it worked well for what we needed.
Stayed 1 night in Jul 2025

8/10 Good

Takayuki

Stayed 2 nights in Jul 2025

6/10 Okay

Donald

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Stayed 3 nights in Jul 2025

8/10 Good

Daphne

Travelled with family
Liked: Cleanliness, staff & service
It is close to the train station and a pretty park on a small lake.
Stayed 2 nights in Jun 2025

8/10 Good

kalpana, Lans O Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Alexandra

Stayed 2 nights in Jul 2025

2/10 Terrible

Azrrik

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Too hot to sleep in the room.

Want to pay for a full price hotel, but have all of the drawbacks of a hostel? Then stay here. The rooms have no TVs. There is a single small shared refrigerator for the entire hotel. Our room was 28c when we checked in. The AC did not cool it down. They offered a tiny fan at the reception that did not help. The room did eventually cool down to 26c by 5am. It was extremely difficult to sleep with the heat.
Stayed 1 night in Jul 2025

10/10 Excellent

Harry, Cambridge

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay…
Stayed 2 nights in Jun 2025

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Bergen. Safe, quiet neighborhood. Clean hotel, very comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Jun 2025

10/10 Excellent

marsha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very efficient and environmentally consciuos.
Stayed 2 nights in Jul 2025

6/10 Okay

Scott

Stayed 2 nights in Jun 2025

8/10 Good

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Construction at entry. Not fault of hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self-service laundry was out of order, but the staff was doing laundry for people for no charge which was nice, but there was something stuck to one piece of my clothing when I got it back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gene

Travelled with family
Liked: Amenities
Defective thermostat in one of the rooms. Good value and pleasant stay overall
Stayed 1 night in Jun 2025

8/10 Good

Kayla

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location, easy check in, spacious room.
Stayed 1 night in Jun 2025

10/10 Excellent

Kaylene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Very clean and easy check in. I would recommend this hotel. Currently there is renovations going on.
Stayed 3 nights in Jun 2025

6/10 Okay

Lucy

Travelled with partner
The hotel was one of the cheaper we came across in Bergen and its location is fine for walking to where we wanted to be.. about 15 mins to the harbour area. However, the room is very basic, you don’t get any cups for water even. The shower was a little mouldy but it was ok for one night. The hotel is also currently covered in scaffolding and workmen woke us up about 7am so be aware of this. The area in the lobby is nice though for drinks etc as there is a little communal kitchen / dining area to use which is where we got our water for the room.
Stayed 1 night in Jun 2025