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MAXX Hotel Sanssouci Potsdam

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Terrace/patio
Breakfast, lunch and dinner served
Daily buffet breakfast (EUR 25 per person)
Garden
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
Allee nach Sanssouci 1, Potsdam, BB, 14471
  • Potsdam's Brandenburg Gate
    ‪3 min walk‬
  • Sanssouci Park
    ‪4 min walk‬
  • Sanssouci Palace
    ‪9 min walk‬
  • Berlin (BER-Brandenburg)
    ‪38 min drive‬

Room options

Superior Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Studio

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

MAXX Hotel Sanssouci Potsdam

Pet-friendly hotel with a restaurant connected to a shopping center in Potsdam
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
MAXX Hotel Sanssouci Potsdam offers 137 accommodations with safes and complimentary bottled water. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Potsdam hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at MAXX Hotel Sanssouci Potsdam, you're connected to a shopping center and just a quick walk from Potsdam's Brandenburg Gate. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekends for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Sanssouci Park and Potsdam Christmas Market
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3875 square feet (360 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at MAXX Hotel Sanssouci Potsdam. For a fee, parking is available.

This Potsdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Kutscherhof - This restaurant serves breakfast, lunch, and dinner.
Bistrobar Friedrichs - Onsite bar.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 22 per day)

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistrobar Friedrichs
  • Kutscherhof

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,875 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)
  • Rollaway bed fee: EUR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Steigenberger Hotel Sanssouci
Steigenberger Hotel Sanssouci Potsdam
Steigenberger Sanssouci
Steigenberger Sanssouci Potsdam
Steigenberger Hotel Potsdam

MAXX Hotel Sanssouci Potsdam Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 340 out of 1003 reviews
Rating 8 - Good. 471 out of 1003 reviews
Rating 6 - Okay. 144 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael, Nürnberg

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive STAFF! Wonderful breakfast. Great location. We will certainly stay at the MAXX during our next trip to Potsdam.
Stayed 2 nights in May 2025

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the park. Nice hotel, good breakfast.
Stayed 2 nights in Apr 2025

6/10 Okay

Ed

Stayed 1 night in Oct 2024

6/10 Okay

Martin Paul

Travelled with family
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Not Recommended - Will probably scam you

I stayed for 2 nights. When I checked in, the receptionist wrote down I am able to get breakfast for one morning. I had to ask for new pillows because there were some mold. When I checked out, they said I have to pay for breakfast because I originally didn't pay? Why would you mark it on my key card holder saying I can when you're going to charge me in the end? Pretty shady. Then it took a while to charge me for breakfast and my uber that I reserved ended up canceling on me so from a 27 euros uber now I have to pay over 100 euros. If you want reliability, do NOT come here unless you're not going to the airport. They said they don't know if they can get me a refund for the breakfast since it was their mistake. :)
Stayed 1 night in Oct 2024

10/10 Excellent

Reina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in this charming modern property. The list of positives; room had AC as it was hot during our stay. Appreciated the daily small bottles of complimentary water! Shopping in delicious dinning were walking distance as well as the Sancucci park and castles. Public transportation was at the corner. The room was non smoking. The bed was comfortable. Daily breakfast was optional we chose to eat at the local restaurants. Desk staff was always so helpful a cordial. Shower water purified. Credit option at the bar or restaurant for not changing the linens everyday. Small inconvenience -The restaurant and bar did not stay open late. Thank you for a comfortable and memorable stay!
Stayed 2 nights in Sep 2024

8/10 Good

Konrad, Oakland gardens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit Potsdam every year, and stay in the same hotel every year. We are very happy with location, amenities, and staff
Stayed 4 nights in Jul 2024

10/10 Excellent

E R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Striking Gold

Almost a secret hideaway as it's so close to Berlin which draws most visitors. The hotel is next door to the Sansoucci Palace and gardens and is easy to reach vie train and tram. The cobbled avenue that leads to the Dutch quarter is fabulous, filled with artisan shops and friendly restaurants. We struck gold picking this hotel and this location
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

This lovely hotel provided a clean, comfortable overnight stay with excellent proximity to the sights of Potsdam. It was a bit of an uphill walk to Sanssouci Palace, but buses/taxis were available. Several interesting restaurants were nearby. We breakfasted at A Taste of Britain and it was worth the wait.
A comfy, well appointed room.
One of many beautiful statues.
Sanssouci presents many paintings.
Enchanting Rococo details.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely. The staff were especially helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for a business trip

Spotless hotel well located in Potsdam. Great room, breakfast and facilities. Friendly staff. Perfect for a business trip to Potsdam
Bathroom
Bedroom
Stayed 3 nights in Oct 2023

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel

The hotel location is great. A friendly receptionist. Unfortunately, parking is not available actually. The closest parking is a little strange. It does not calculate 24 hour parking, it calculates two days and total cost was too much. I reserved a room for three people and it was not prepared. There was a mistake or the management is not great.
Stayed 1 night in Oct 2023

10/10 Excellent

jean marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very near of attraction point
Stayed 1 night in Aug 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location, though if coming by car, unloading/loading and parking could be difficult. The hotel’s lot was full, so we had to park at the lot nearby, which I cannot recommend. Breakfast was excellent.
Stayed 1 night in May 2023

8/10 Good

Lyla

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2023

8/10 Good

Carmencita

Stayed 1 night in Oct 2022

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022

2/10 Terrible

Steven, New York

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff was very slow and disinterested. Many times no one on staff was at the Reception Desk. There were staff members walking around the hotel, but they were not at Reception and not assisting guests. Often there was a line of guests waiting for service at Reception. In addition there were elevator problems. One elevator never worked during our stay, so all guests appeared to be using the one available elevator or WALKING THE STAIRS.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

It was a good sized room, with great access to Sansoucci. The transit passes were a nice bonus.
Stayed 1 night in Aug 2021

10/10 Excellent

Christy

Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

MAXX by Stein... Sanssouci Potsdam

Room 106 was affected by noise perhaps the dishwasher in the kitchen or a Washing machine - suggest avoid this room if you are looking for quiet. No tea/coffee facilities in room. Front desk said would be provided upon request. Don’t feel that for the money this should be ‘at request’... no chance of late check out even 30mins without an additional €10. Again, disappointing. Best thing is how close you are to Palace Park & city Fußgängerzone
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic Location

Fantastic location. Great restaurants near by. We did not like the mattresses. Great staff!
Stayed 2 nights in Jul 2020

10/10 Excellent

Jutta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fine stay

The Hotel is easy to reach and a good alternative for a reasonably priced stay close to Berlin. Check in was fast and efficient, the roome had all you needed for a night and was very quiet. good to know: as a guest you also receive a day ticket for public transport!
Stayed 1 night in Mar 2020

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Flights

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john paul ii balice airport

Holiday Rentals

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