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4.6 out of 5

"Amazing breakfast and excellent location. The staff is very nice and the hotel totally exceeded my expectations. I am very happy with it and will co ... " More

By a verified traveller on Sat 20 Apr 2019

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Smart Inner Views

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€171* Per night/room 26 May - 27 May

Superior Double

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite (Penthouse)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite Guggenheim Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Guggenheim View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite Guggenheim View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Artist Grand Hotel of Art ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Artist Grand Hotel of Art

Everyone (11) Couples (2) Family (1)
5 out of 5

Posted by on 14 May 2023

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Comment from Hotel Management

12 Jun 2023 by Sales department

Dear Nilsa, Thank you for sharing your review with us. We are really glad to see you have enjoyed your stay. We are looking forwars to welcome you back to the Gran Hotel Domine. Kind regards,

4 out of 5

Posted by on 6 Sep 2019

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Comment from Hotel Management

6 Sep 2019 by Estitxu Etxebarria Garcia

Estimado Huésped, Agradecemos que haya elegido nuestro Gran Hotel Domine como su hotel en Bilbao y por dedicarnos su tiempo en evaluar su estancia. Es un orgullo saber que hemos cubierto sus expectativas y que ha disfrutado de una agradable y memorable experiencia con nosotros. Sería un placer darle la bienvenida de nuevo para brindarle otra maravillosa estancia. Un cordial saludo, Estitxu Etxebarria Garcia Guest Assistant

5 out of 5

Posted by on 28 Apr 2019

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Comment from Hotel Management

3 May 2019 by Estitxu Etxebarria Garcia

Estimado Huésped, Muchas gracias por haber elegido nuestro Hotel como su alojamiento en Bilbao y por el tiempo invertido en evaluar su estancia. Nos sentimos muy halagados de haber superado sus expectativas y de que haya disfrutado de una agradable y memorable experiencia. Esperamos poder darle la bienvenida de nuevo muy pronto! Saludos cordiales, Estitxu Etxebarria Garcia Guest Assistant

5 out of 5
Amazing breakfast and excellent location. The staff is very nice and the hotel totally exceeded my expectations. I am very happy with it and will come again.

Posted by on 20 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Estitxu Etxebarria Garcia

Dear Guest, Thank you for trusting Gran Hotel Domine during your recent stay in Bilbao. We appreciate your time in sharing with us your impressions. It is very encouraging to learn that you had a wonderful stay and that we have exceeded your expectations. We appreciate your warm words towards our remarkable and caring staff and that our nutritious a la carte breakfast accompanied by the best views of Bilbao were to your liking. We hope we have the opportunity to welcome you again soon for another memorable stay. Best wishes, Estitxu Etxebarria Garcia Guest Assistant

5 out of 5
It is a lovely hotel and the location is unbeatable. 2 issues, but maybe thats if eboookers (amongst other things) that while booking they dont show the option if rooms facing the guggenheim. Even though we booked a premium room had to accept a road side room. The terrace coffee shop opens only buffet breakfast. Although the manager let us have a small a la carte on the terrace. Thanks a lot for that.

Posted by , from zurich on 24 May 2018

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Comment from Hotel Management

25 May 2018 by Estitxu Etxebarria Garcia Guest Assistant

Dear Mr. / Mrs. Ravishankar, Thank you for the trust placed in choosing Gran Hotel Domine during your recent stay in Bilbao. We are eager to learn that you enjoyed our facilities, services and privileged location! We inform you that starting June 1st our Guests can enjoy our terrace with family and friends. During the summer season, and after our breakfast service, our terrace will be available for the enjoyment of in-house Guests and Locals. Our terrace service will offer delicious appetizers and refreshing cocktails every day of the week until 10pm. We inform you that the Hotel offers several room categories to fulfill each guest´s needs. Once lodged in the Hotel, and under availability, our clients can choose another type of room with a supplement. Please, contact us directly for future reservations, we would be pleased to aid you with a room that suits your requirements. We would love to welcome you again very soon! Best wishes, Estitxu Etxebarria Garcia Guest Assistant

5 out of 5
Sehr freundliches Personal!

Posted by on 15 Apr 2024

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Comment from Hotel Management

16 Apr 2024 by Sales Department

Thank you!

4 out of 5

Posted by on 6 Nov 2023

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Comment from Hotel Management

7 Nov 2023 by Sales Department

Dear Thomas,Thank you very much for booking at Gran Hotel Domine. We are delighted to know you enjoyed every aspect of your stay, to value us with the highest rating, and we hope to have contributed to create beautiful memories of this trip.If you ever plan a new trip to Bilbao, we look forward to welcoming you here again.Kind regards.

5 out of 5
Excellent service!

Posted by on 30 Jul 2023

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Comment from Hotel Management

4 Aug 2023 by Sales Department

Dear Pertti,Thank you very much for your feedback and for choosing Gran Hotel Domine for your stay in Bilbao. We are pleased to have matched with your expectations and we look forward to welcoming you here again in the future.Kindest regards.

5 out of 5
Die Lage ist einmalig, besonders das Frühstück auf der Terrasse.

Posted by on 6 Jun 2019

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Comment from Hotel Management

6 Jun 2019 by Estitxu Etxebarria Garcia

Sehr geehrter Gast, Wir danken Ihnen für die Wahl unseres Gran Hotel Domine während Ihres Aufenthalts in Bilbao und dass Sie sich Zeit genommen haben, Ihre Eindrücke zu verfassen. Es freut uns zu erfahren, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir arbeiten stets daran den besten Service für unsere Gäste zu bieten. Es würde uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Einen herzlichen Gruß aus Bilbao, Estitxu Etxebarria Garcia Guest Assistant

3 out of 5
Trotz Buchung eines Guggenheim Deluxe ZImmers wurde uns das letzte Zimme am Flurende zugewiesen, dass nur über ein Fenster statt einer Fensterfront verfügt. Kein Twin Bed trotz Wunschäußerung. Upgrade für das zweite gebuchte Einzelzimmer wurde nicht realisiert!

Posted by on 10 Apr 2019

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Comment from Hotel Management

3 May 2019 by Estitxu Etxebarria Garcia

Sehr geehrter Gast, Vielen Dank für Ihr detailliertes Feedback. Es tut uns Leid zu erfahren, dass Sie Ihre Erfahrung hier bei uns nicht in vollem Ausmaß genießen konnten. Ihr Feedback ist uns von großer Bedeutung, da wir uns so verbessern können und unsere Gäste zufrieden stellen können. Wir bedauern sehr, dass Sie mit unserem Service nicht zufrieden waren und möchten uns für die Unannehmlichkeiten entschuldigen. Sie können sicher sein, dass wir bereits die nächsten Schritte eingeleitet haben, um diese Art von Unzufriedenheit in Zukunft nicht wieder aufkommen zu lassen. Wir würden uns freuen, Sie wieder hier willkommen heißen zu dürfen, damit Sie die echte „Domine Experience“ erleben! Mit freundlichen Grüßen, Estitxu Etxebarria Garcia Guest Assistant