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Four Points by Sheraton Brisbane

4.0 star property

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Photo gallery for Four Points by Sheraton Brisbane

Lobby
Apartment, 2 Bedrooms
Bar (on property)
Exterior
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping

Explore the area

View in a map
99 Mary Street, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪3 min walk‬
  • Treasury Building
    ‪5 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪17 min walk‬
  • Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(69 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 2 Bedrooms

  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 2 Bedrooms

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Brisbane

Hotel with an outdoor pool, a quick walk to Waterfront Brisbane
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a swim-up bar, and a 24-hour business center are onsite. Housekeeping is available on request.
Four Points by Sheraton Brisbane offers 247 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at Four Points by Sheraton Brisbane gets high marks from our customers. During your stay, you're just a quick walk from Queen Street Mall. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at The Eatery
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 4-minute walk from Waterfront Brisbane and 5 minutes by foot from Queen Street Mall
Four Points by Sheraton Brisbane offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 2615 square feet (243 square meters) and includes conference space. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Four Points by Sheraton Brisbane. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

This 4-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Eatery - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Industry Brews - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered valet parking on site (AUD 60 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Industry Brews
  • The Eatery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,615 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Covered valet parking fee: AUD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Brisbane Four Points
Brisbane Sheraton
Four Points Brisbane
Four Points Sheraton Brisbane
Four Points Sheraton Hotel Brisbane
Sheraton Brisbane
Sheraton Brisbane Four Points
Sheraton Four Points Brisbane
Four Points Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Brisbane
Four Points by Sheraton Brisbane Hotel Brisbane

Four Points by Sheraton Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.Great location.Staff were excellent
Stayed 1 night in Jun 2025

6/10 Okay

Anna

Travelled with partner
Liked: Staff & service, property conditions & facilities
Honestly, probably wouldn’t stay here again. No top sheet on the bed and had to ask for one which is absurd. Only covering was an extremely heavy and thick quilt which I never sleep with. Also, couldn’t believe there wasn’t a lighter blanket in the cupboards. The pillows were ginormous, heavy and way too high. There was no hand wash in the bathroom. Only two rolls of toilet paper in the room with no spares. Considering it’s a running festival weekend, rooms should be stocked with more toilet paper on these occasions. Shower was also not hot enough, it was mildly warm at best on the hottest setting. Also, asking $60 to park your car on top of the accomodation is a bit rich. There are many car parks in and around Brisbane that were much cheaper. However I don’t believe anyone should be paying for parking when they pay for accomodation.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Chantel

Liked: Cleanliness, staff & service
Beds were rock hard and not comfortable. Expected better for a Sheraton hotel. Body wash facilities too ‘man’ smelling. No pool on actual hotel grounds, but you have access to next door hotel pool.
Stayed 1 night in May 2025

10/10 Excellent

Halima

Stayed 3 nights in May 2025

10/10 Excellent

Matt

Stayed 1 night in Apr 2025

10/10 Excellent

TAEHYUNG, Busan

Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Peter Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmosphere and close to Brisbane river
Stayed 5 nights in Apr 2025

10/10 Excellent

edwin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel very accessible to all the tourists spots
Stayed 3 nights in Apr 2025

10/10 Excellent

Franco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very freindly staff and very clean room
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Stayed 1 night in Apr 2025

10/10 Excellent

Laiching

Stayed 1 night in Jan 2025

2/10 Terrible

Pankaj

Disliked: Cleanliness, staff & service
Charged me twice mo reassurance money will come back
Stayed 1 night in Mar 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for city centre

Was very convenient for the city
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Stayed 6 nights in Feb 2025

8/10 Good

gregory

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great Location, walkable, fairly close to ferry station
Stayed 7 nights in Mar 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Reception and foyer was very unappealing. Room was good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Greg

Stayed 1 night in Mar 2025

10/10 Excellent

Tori

Stayed 1 night in Jan 2025

8/10 Good

wayne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a great position
Stayed 2 nights in Feb 2025

6/10 Okay

Ruth

Make sure you don’t get billed twice for parking.

Tiny room. Lovely breakfast. Make sure reception staff don’t try to double bill you for valet parking like they did us. At check-out I asked if they would release the bond money they held at check-in. She said she’d use that for our parking. I told her we had parking and breakfast included in our stay. She asked us to wait, Spoke to another lady and then moved us on to the valet parking person. I had to again ask would our deposit be released back onto our card and she said yes. No apology. Nothing. She was in the wrong yet made us feel we were. Not good customer service at all. Not a good way to end our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Gerard

Stayed 1 night in Feb 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for a 1 nigh stay
Stayed 1 night in Feb 2025

10/10 Excellent

Sudarshan Reddy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good property centre of the city nice friendly sta

Stayed 3 nights in Feb 2025