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Four Points by Sheraton Brisbane

4.0 star property

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Photo gallery for Four Points by Sheraton Brisbane

Premium bedding, pillow-top beds, in-room safe, desk
Bar (on property)
Exterior
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
99 Mary Street, Brisbane, QLD, 4000
  • Place, Queen Street Mall
    ‪3 min walk‬
  • Place, Waterfront Brisbane
    ‪3 min walk‬
  • Place, Treasury Building
    ‪5 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(72 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Apartment, 2 Bedrooms

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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About this property

Four Points by Sheraton Brisbane

Hotel with an outdoor pool, 4-minute walk to Waterfront Brisbane
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a swim-up bar, and a 24-hour business center are onsite. Housekeeping is available on request.
Four Points by Sheraton Brisbane offers 247 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at Four Points by Sheraton Brisbane gets high marks from our customers. During your stay, you're just a quick walk from Brisbane Riverside Markets. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at The Eatery
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the proximity to shopping
  • Just a 4-minute walk from Waterfront Brisbane and 5 minutes by foot from Queen Street Mall
Four Points by Sheraton Brisbane offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 2615 square feet (243 square meters) and includes conference space. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Four Points by Sheraton Brisbane. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

This 4-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Eatery - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Industry Brews - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered valet parking on site (AUD 60 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Industry Brews
  • The Eatery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,615 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Covered valet parking fee: AUD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Brisbane Four Points
Brisbane Sheraton
Four Points Brisbane
Four Points Sheraton Brisbane
Four Points Sheraton Hotel Brisbane
Sheraton Brisbane
Sheraton Brisbane Four Points
Sheraton Four Points Brisbane
Four Points Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Brisbane
Four Points by Sheraton Brisbane Hotel Brisbane

Four Points by Sheraton Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our go to location. Good price for a nice room in a convenient location. Will be even more convenient once the cross river rail construction is finished. Full access to Westin Hotel facilities included.
Stayed 1 night in Sep 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to coffee shops and restaurants
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin and Sarah

Stayed 1 night in Sep 2025

4/10 Poor

Kate

Travelled with partner
Liked: Cleanliness, staff & service
Didn’t like much. Room was not serviced on 2nd day. Excessive car parking @ &120 per night Very basic room, filthy windows overlooking store houses & apartments, certainly not a city view. Rushed check in @ staff not following up with crucial information
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrian

Stayed 5 nights in Aug 2025

4/10 Poor

Jacinta

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Our room wasn't made up, and had to ask twice for fresh towels. Where you eat breakfast is dark and unappealing. Rail works 24/7 making sleep difficult
Stayed 2 nights in Sep 2025

2/10 Terrible

Garth

Disliked: Cleanliness, staff & service, property conditions & facilities
The roo. Smelt like poo no towels iron nearly blew up.breakfast was horrible
Stayed 1 night in Aug 2025

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have room ready despite a guarantees, toxic chemical smell of room won’t process refund
Stayed 1 night in Aug 2025

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service was superb, they really contributed to us having an enjoyable "long weekend" exploring the city. The room was clean and tidy, but nothing special. A very limited range of teas, and 4 sachets of decaf instant coffee didn't inspire. I took up the offer of a coffee and muffin deal on Level 1, to be told they had no muffins (8:00am) and I should go downstairs to buy a coffee as the "beans are better".
Stayed 2 nights in Aug 2025

2/10 Terrible

Meaghan

Disliked: Staff & service, property conditions & facilities
The noise from the adjacent night works is atrocious - it was so loud and continuous that made sleep impossible. There was no notification prior to warn of the inconvenience, and when the noise started it was too late to do anything. The only prewarning was a set of ineffective ear plug on the table to apologise for the noise. If i have have known prior to I would not have stayed here.
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience with this hotel chain. We were booked into the 4 Points by Sheraton Brisbane but we received an upgrade to their sister hotel next door, which is called the Westin Hotel. Both hotels looked exceptional. The staff at both hotels were very professional and nice. Both hotels are ideally located midtown Brisbane which gave us access to everything that Brisbane City had to offer. It was a pleasent experience on all accounts and we would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kami

Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We splurged on a two bedroom suite for our night at the Sheraton Four Points and it was worth every dollar! We arrived at 6:30 am after a 14 hour flight and were grateful to be able to park our car and leave our luggage with the hotel while we went out to spend our day at the Botanic Garden along the river. When we returned to the hotel to check in, we were awed by the size of our spacious suite and the views of the city and the river. Amazing suite bathroom with an enormous tub - the perfect amenity for an exhausted traveler. Rooms were quiet, beds were comfortable, room service breakfast was abundant and delicious. Staying at the Four Stars Brisbane was ideal; a calm and restorative beginning to our two week Australian adventure.
Spacious living area - loved the floor to ceiling windows and the views
Large and extremely comfortable bed.
Enormous bathroom with a fabulous soaking tub
Looking toward the kitchen from the living area
Stayed 1 night in Jul 2025

10/10 Excellent

Loh Seng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location. Clean and modern. Parking is difficult but has valet parking
Stayed 2 nights in Jul 2025

6/10 Okay

Kelly

Stayed 1 night in Jul 2025

10/10 Excellent

Marj

Stayed 1 night in Jul 2025

4/10 Poor

Annette

Disliked: Amenities, property conditions & facilities
Booked a room with city views had a room looking at another building. Check in was not quick. No internet no welcome pack indicating wifi available or working chromecast in the room. No hot water in shower, both evening and night. Cleaners cleaning other rooms at 12am making noise along with the construction currently happening in the area was a restless evening. Definitely not an experience we would of had at any other Marriot affiliated hotels.
Stayed 1 night in Jul 2025

10/10 Excellent

Percival, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very central location, walkable to many restaurants and the huge local shopping mall.
Stayed 4 nights in Mar 2025

8/10 Good

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no problems a little pricey
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

4/10 Poor

Krystal

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 2 nights in Jul 2025

4/10 Poor

Natasha

Business traveller, Travelled with group
Disliked: Cleanliness, amenities
Terrible location w busy construction (and not flagged on website!) - disturbed sleep. Horrible smell w air freshener in foyer. Poor instructions upon checkin and no cleaning service for days cause accidentally flicked ‘do not clean’ switch I was unaware of. When they did clean, they made bed but left bathroom dirty!
Stayed 4 nights in Jun 2025

8/10 Good

Shauny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Arpan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was very good. However, they dont have poo
Stayed 6 nights in Jun 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jun 2025