DoubleTree by Hilton Hotel Bristol South - Cadbury House

4.0 star property

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Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
Reception
Breakfast, lunch, dinner served; garden views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Frost Hill, Congresbury, Bristol, England, BS49 5AD
  • Place, Kingston Bridge
    ‪7 min drive‬
  • Place, Mendip Spring Golf and Country Club
    ‪11 min drive‬
  • Place, Mendip Hills
    ‪13 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪19 min drive‬

Room options

Deluxe, Two Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Loft, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Panoramic Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior King Suite

  • Sleeps 2
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

Twin Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

Panoramic Suite

  • Sleeps 2
  • Free Wi-Fi

Room, 1 Bedroom

7.4 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Room, 1 Double Bed (Deluxe)

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Family Room, 1 Double Bed

8.4 out of 10
Very good
(16 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Family Room, 1 Double Bed (Connecting Rooms)

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Accessible King Room

  • Sleeps 2
  • Free Wi-Fi

Double Room with Sofa Bed

  • Sleeps 4
  • Free Wi-Fi

Deluxe Double Room with Sofa Bed

  • Sleeps 4
  • Free Wi-Fi

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Twin Room

8.0 out of 10
Very good
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Loft Suite

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

DoubleTree by Hilton Hotel Bristol South - Cadbury House

Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel Bristol South - Cadbury House offers 132 accommodations with safes and designer toiletries. 37-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

TheSpa at Cadbury House has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at DoubleTree by Hilton Hotel Bristol South - Cadbury House. During your stay, you'll be close to Clevedon Court. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Marco Pierre White Grill, a steakhouse with garden views
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Treat yourself to deep-tissue massages, hydrotherapy, or detox wraps at theSpa at Cadbury House
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • 5.8 mi (9.4 km) from Clevedon Court and 8.3 mi (13.4 km) from Noah's Ark Zoo Farm
DoubleTree by Hilton Hotel Bristol South - Cadbury House offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness center, spa services, and a terrace are also featured at the business-friendly DoubleTree by Hilton Hotel Bristol South - Cadbury House. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Bristol hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Marco Pierre White Grill - Overlooking the garden, this steakhouse serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
The Living Room - Overlooking the garden, this restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marco Pierre White Grill
  • The Living Room

Things to do

  • 2 hot tubs
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 4 2026 to May 10 2026 (dates subject to change):
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.95 to 17.95 per person
  • Uncovered self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cadbury Bristol
Cadbury Hilton
Cadbury House
Cadbury House Bristol
Cadbury House Hotel
DoubleTree Cadbury
DoubleTree Cadbury Hilton Bristol
DoubleTree Hilton Bristol Cadbury House
DoubleTree Hilton Hotel Bristol South Cadbury House
Hilton DoubleTree Bristol Cadbury House
DoubleTree by Hilton Hotel Bristol South - Cadbury House Hotel
DoubleTree by Hilton Hotel Bristol South - Cadbury House Bristol

DoubleTree by Hilton Hotel Bristol South - Cadbury House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, amenities
Room seemed a little tired, bath had water in it upon arrival, WiFi didn't work. Staff very friendly and helpful though and breakfast was lovely!
Stayed 1 night in Feb 2026

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was on the zero level which I have stayed in before on quite a few occasions - they are always cold, bathroom radiators don’t work and tv signal is awful and pixilated. Other than that the reception team, health club and restaurant were as good as usual
Stayed 1 night in Jan 2026

10/10 Excellent

Cassandra

Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to go to u win and recharge. Clean room, excellent amenities, courteous and accommodating staff
Stayed 2 nights in Jan 2026

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities
Room was lovely
Stayed 1 night in Jan 2026

8/10 Good

Jasmine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great
Stayed 2 nights in Jan 2026

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities
The room was warm, spacious, the beds were comfortable. The bathroom didn’t have a bath, which my wife was disappointed about. But we enjoyed the shower. There was plenty of pressure and hot water was in abundance. A few cobwebs around the room, but could only see them in low light, the bathroom sink drained very slowly and there was no toilet brush. The staff were friendly and helpful, the facilities were brilliant. The breakfast was lovely, though slightly overpriced. We had a wonderful relaxing weekend. And hope to return one day
When my wife and I booked. There was only a twin room left available.  We just pushed the beds together.. perfect. It made one gigantic bed
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Have stayed here a few now and always come away pleased with facilities and staff. Gym is very good. Staff are friendly and extremely helpful. Food is excellent from bar the restaurant. Rooms very comfortable. Will be back.
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel, room was comfortable and clean. Food is excellent if a little pricey. Staff were very friendly and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

Nathalie

Stayed 2 nights in Jan 2026

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities
Pleasure to stay as usual! Always welcoming, spotless room, food amazing...thank you!
Stayed 1 night in Jan 2026

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good / super staff
Stayed 1 night in Jan 2026

8/10 Good

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Stayed 1 night in Jan 2026

10/10 Excellent

Katerina

Stayed 1 night in Dec 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff are so nice at the Doubletree Cadbury whereas the actual hotel rooms are a bit small and tired. It’s good value for money though and we enjoyed using the pool.
Stayed 2 nights in Dec 2025

2/10 Terrible

Dave

Disliked: Staff & service
Some of the staff were very poor and argumentative. We could hear loud music in our room at 6am and when we told the night receptionist, his response was what music? To which we pointed out that music (clearly audible from the restaurant/bar area that wasn’t even due to open for another hour!). Our room was direct above it. We were then told it wasn’t excessive but it woke us so obviously was! When I said he needed to learn customer service he replied with I need to learn not to be rude!!! Definitely not what the customer expects from a “bell hop” Also the a/c heater would either blast out either hot or cold and not a constant temperature. Other staff were very helpful and seemed embarrassed at what had happened and went out of their way to accommodate us
Stayed 2 nights in Jan 2026

2/10 Terrible

COLIN

Stayed 1 night in Jan 2026

6/10 Okay

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms, fab bath tub, good plentyful breakfast, beds are firm. Check in staff needed to be more informative, restaurant staff very helpful
Stayed 1 night in Dec 2025

4/10 Poor

Georgia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Absolutely freezing room ..tiny plug in radiator which was ineffective for the size of the room..thin quilt on bed...did not sleep as so cold...will not stay here again for the price
Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room spotless, restaurant great. Staff exceptional and friendly. Well done Hilton
Stayed 2 nights in Dec 2025

6/10 Okay

Carl

Stayed 1 night in Dec 2025