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Hotel Indigo Brussels - City by IHG

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Photo gallery for Hotel Indigo Brussels - City by IHG

Point of interest
Daily buffet breakfast (EUR 29 per person)
Breakfast, lunch, dinner served; vegetarian cuisine
Food and drink
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Place Charles Rogier 20, Brussels, 1210
  • Place, Place Charles Rogier
    ‪1 min walk‬
  • Place, Rue Neuve
    ‪3 min walk‬
  • Place, La Grand Place
    ‪16 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, Multiple Beds

Room amenity

Premium Room, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(56 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

8.4 out of 10
Very good
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Indigo Brussels - City by IHG

Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and concierge services.
Hotel Indigo Brussels - City by IHG offers 284 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 30-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Brussels - City by IHG. During your stay, you're just a quick walk from Place Charles Rogier. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy vegetarian cuisine while dining at SERRA Restaurant & Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by foot from Le Botanique and a 4-minute drive from Brussels Park
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A health club, a terrace, and multilingual staff are also featured at Hotel Indigo Brussels - City by IHG.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
SERRA Restaurant & Bar - This restaurant specializes in vegetarian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SERRA Restaurant & Bar

Things to do

  • Health club
  • Shopping centre

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Nearby parking fee: EUR 28 per night(538 ft away; open 24 hours)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Brussels City
Indigo Brussels City By Ihg
Hotel Indigo Brussels City an IHG Hotel
Hotel Indigo Brussels - City by IHG Hotel
Hotel Indigo Brussels - City by IHG Brussels
Hotel Indigo Brussels - City by IHG Hotel Brussels

Hotel Indigo Brussels - City by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 459 out of 717 reviews
Rating 8 - Good. 174 out of 717 reviews
Rating 6 - Okay. 50 out of 717 reviews
Rating 4 - Poor. 20 out of 717 reviews
Rating 2 - Terrible. 14 out of 717 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Clair

Stayed 2 nights in Dec 2025

8/10 Good

Natalie

Stayed 2 nights in Dec 2025

8/10 Good

Meghana

Stayed 1 night in Dec 2025

4/10 Poor

Ranka

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
i was very disappointed with night and morning customer service . in the evening on Thursday 11.12.2025 , the Wi-Fi was very poor and I stopped by the service desk to inquire about it to be told that he is not internet technician and that I have to wait for better connection. in the morning , when I was checking out the man was very unpleasant , he made me wait for a bottle of water , although he had my credit card information . i was dehydrated , didn't want to drink water from the fountain . he made me wait .it was terrible , like some kind of torture . very upset about these two people . but the lady who checked me in was very , very nice and you need more people like her working for your hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Harjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Dec 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Central Brussels and the train station. Lovely hotel all round. Bedrooms very warm though and the shower wasn’t very powerful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast selection good,
Stayed 2 nights in Dec 2025

6/10 Okay

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Iain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely decor in the hotel. Bathroom and shower were a little small but great coffee in the room. We didn’t try the breakfast because at €27 each it seemed expensive…
Stayed 2 nights in Nov 2025

8/10 Good

Anne, Los Altos Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh, scrambled eggs were dry, everything else was good.
Stayed 4 nights in Nov 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 5 nights in Oct 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities
Super clean, relatively safe area, the breakfast buffet was a savior as there isn’t a lot of breakfast options around. We loved the jungle/bird theme of the hotel, the rooms were also really cute.
Stayed 2 nights in Nov 2025

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel to stay at, the room was very comfortable and cosy, great location and friendly staff. My only disappointment is the restaurant wasn’t open for hotel guests which was very inconvenient after a day of sightseeing. As far as I could tell it was only used for private hire.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sonia, Holyoke

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent service all around. Our room was ready before check in, which was great because we had an overnight flight. Staff were super friendly. The room was spacious and clean. Breakfast was really good. The hotel was only a few steps away from the train station and most attractions were a short walk away.
Stayed 5 nights in Oct 2025

6/10 Okay

Joanne

Business traveller
Disliked: Cleanliness, staff & service
Stayed for two nights - the room was tiny as was the shower room, difficult to get in and out of the shower due to room size. Decor was dark and depressing and my coffee supplies were not replenished after use. One of the “fresh” towels also had marks on it. The location is in an area which is undergoing building works in a busy part of town so traffic noise and sirens are constant.
Stayed 2 nights in Oct 2025

6/10 Okay

sultan

Liked: Cleanliness
The Safe, the telephone, and the coffee machine are not working properly, there are no indoor smoking facilities just few maintenance is required
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Oct 2025

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gotel was vey clean. Quiet and staff friemdly easy to get around
Stayed 3 nights in Aug 2025

8/10 Good

Rene Man Lok, Toronto

Liked: Cleanliness, staff & service
Property is very nice overall. Very spacious with unique style. The hotel focuses on environmental sustainability which is very nice; the only downside is housekeeping is only available upon request which is not informed when checking in.
Stayed 3 nights in Sep 2025

6/10 Okay

erika

Travelled with group
Liked: Staff & service, property conditions & facilities
Air did not work well, bathroom not cleaned well, awkward layout in the bathroom, it you turned off the light it turned off all the lights, cute set up though and good water pressure and hot water, breakfast was through their bar area but they always seemed closed due to an event.
Stayed 3 nights in Oct 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Polite and courteous both in reception and dining room. Breakfast hot food was pretty poor, otherwise good. The standard queen is quite tight for two people to open cases etc. Altogether it was a very pleasant stay, just tweak the breakfast and advise not to take a standard queen room, go for the larger one.
Stayed 3 nights in Oct 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good and customer service amazing. 100% recommended
Stayed 2 nights in Oct 2025

8/10 Good

shuo

Liked: Cleanliness, property conditions & facilities
Overall experience was alright. However, the bar didn't have finger foods or any foods at for two days; and the bar lady was not helpful.
Stayed 2 nights in Oct 2025