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Hotel Indigo Brussels - City by IHG

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Photo gallery for Hotel Indigo Brussels - City by IHG

Breakfast, lunch, dinner served; vegetarian cuisine
Point of interest
Food and drink
Breakfast, lunch, dinner served; vegetarian cuisine
Daily buffet breakfast (EUR 29 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Place Charles Rogier 20, Brussels, 1210
  • Place, Place Charles Rogier
    ‪1 min walk‬
  • Place, Brussels Park
    ‪13 min walk‬
  • Place, La Grand Place
    ‪16 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, Multiple Beds

Room amenity

Premium Room, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(55 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

8.4 out of 10
Very good
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Indigo Brussels - City by IHG

Art Deco hotel with a restaurant, 6-minute walk to Le Botanique
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and concierge services.
Hotel Indigo Brussels - City by IHG offers 284 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 30-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Brussels - City by IHG. During your stay, you're just a quick walk from Place Charles Rogier. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy vegetarian cuisine while dining at SERRA Restaurant & Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by foot from Le Botanique and a 4-minute drive from Brussels Park
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A health club, a terrace, and multilingual staff are also featured at Hotel Indigo Brussels - City by IHG.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
SERRA Restaurant & Bar - This restaurant specializes in vegetarian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SERRA Restaurant & Bar

Things to do

  • Health club
  • Shopping centre

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Nearby parking fee: EUR 28 per night(538 ft away; open 24 hours)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Brussels City
Indigo Brussels City By Ihg
Hotel Indigo Brussels City an IHG Hotel
Hotel Indigo Brussels - City by IHG Hotel
Hotel Indigo Brussels - City by IHG Brussels
Hotel Indigo Brussels - City by IHG Hotel Brussels

Hotel Indigo Brussels - City by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 445 out of 698 reviews
Rating 8 - Good. 170 out of 698 reviews
Rating 6 - Okay. 49 out of 698 reviews
Rating 4 - Poor. 20 out of 698 reviews
Rating 2 - Terrible. 14 out of 698 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities
Super clean, relatively safe area, the breakfast buffet was a savior as there isn’t a lot of breakfast options around. We loved the jungle/bird theme of the hotel, the rooms were also really cute.
Stayed 2 nights in Nov 2025

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel to stay at, the room was very comfortable and cosy, great location and friendly staff. My only disappointment is the restaurant wasn’t open for hotel guests which was very inconvenient after a day of sightseeing. As far as I could tell it was only used for private hire.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sonia, Holyoke

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent service all around. Our room was ready before check in, which was great because we had an overnight flight. Staff were super friendly. The room was spacious and clean. Breakfast was really good. The hotel was only a few steps away from the train station and most attractions were a short walk away.
Stayed 5 nights in Oct 2025

6/10 Okay

Joanne

Business traveller
Disliked: Cleanliness, staff & service
Stayed for two nights - the room was tiny as was the shower room, difficult to get in and out of the shower due to room size. Decor was dark and depressing and my coffee supplies were not replenished after use. One of the “fresh” towels also had marks on it. The location is in an area which is undergoing building works in a busy part of town so traffic noise and sirens are constant.
Stayed 2 nights in Oct 2025

6/10 Okay

sultan

Liked: Cleanliness
The Safe, the telephone, and the coffee machine are not working properly, there are no indoor smoking facilities just few maintenance is required
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Oct 2025

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gotel was vey clean. Quiet and staff friemdly easy to get around
Stayed 3 nights in Aug 2025

8/10 Good

Rene Man Lok, Toronto

Liked: Cleanliness, staff & service
Property is very nice overall. Very spacious with unique style. The hotel focuses on environmental sustainability which is very nice; the only downside is housekeeping is only available upon request which is not informed when checking in.
Stayed 3 nights in Sep 2025

6/10 Okay

erika

Travelled with group
Liked: Staff & service, property conditions & facilities
Air did not work well, bathroom not cleaned well, awkward layout in the bathroom, it you turned off the light it turned off all the lights, cute set up though and good water pressure and hot water, breakfast was through their bar area but they always seemed closed due to an event.
Stayed 3 nights in Oct 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Polite and courteous both in reception and dining room. Breakfast hot food was pretty poor, otherwise good. The standard queen is quite tight for two people to open cases etc. Altogether it was a very pleasant stay, just tweak the breakfast and advise not to take a standard queen room, go for the larger one.
Stayed 3 nights in Oct 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good and customer service amazing. 100% recommended
Stayed 2 nights in Oct 2025

8/10 Good

shuo

Liked: Cleanliness, property conditions & facilities
Overall experience was alright. However, the bar didn't have finger foods or any foods at for two days; and the bar lady was not helpful.
Stayed 2 nights in Oct 2025

2/10 Terrible

Bharat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hello rooms was rubbish as my was big so she had trouble getting in shower we as ask for change of room they said no hotel is full also breakfast is rubbish al food cold also money we paid not worth it as I shall put in full complaint to head office please do not stay in this hotel and we had to paid pay omelets and on service at breakfast please contact me if you have a issue Thank
Stayed 2 nights in Oct 2025

10/10 Excellent

Kishan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025

8/10 Good

Terrence

Very good breakfast
Stayed 4 nights in Sep 2025

2/10 Terrible

Joseph

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No a great stay.

Its such a shame when you book a hotel for a very short break. But nothing went smoothly. Hardly got to enjoy the hotel as we had to leave by 8.30am due to an annual hoilday "car free sunday" we drove to this hotel as we was advised by the hotel via email that we could leave brussels whenever as we are using a hotel. On arrival we asked again to make sure as we had to leave brussels at 4pm. We was told no and that we had to move the car out of the city by 9.30am. This made the whole weekend break a nightmare as plans had to be changed due to the hotel informing us wrong information. If information was given correctly we could of changed parking locations or made different plans alltogether. I personally wont use this hotel for this reason in the future. Its very poor customer service and by far the worse ive been treated. In all i had very little time here and unable to use the hotels facilities.
Stayed 1 night in Sep 2025

10/10 Excellent

Maurice, Davenport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The breakfast could have been a little hotter.
Stayed 2 nights in Sep 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom very clean and bedding clean white and crisply ironed.
Stayed 5 nights in Sep 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Wendy

Disliked: Property conditions & facilities
Nice public areas and room generally OK, but poor attention to detail - power sockets that dont work etc.
Stayed 2 nights in Sep 2025

8/10 Good

Jeffrey, North Wales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Aug 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, helpful and friendly. Good knowledge of the local area and how to get to places. Hotel in a great location.
Stayed 2 nights in Sep 2025

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025