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4.3 out of 5

"This Property was so clean, friendly and helpful staff. Amazing room. I will definitely go back there when I go back to Brussels. It was also very cl ... " More

By a verified traveller on Mon 09 Mar 2020

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
€133* Per night/room 28 Apr - 29 Apr

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 Bedroom (Living Area)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Brussels - City, an IHG Hotel. During your stay, you're just a quick walk from Place Charles Rogier. Free WiFi in public areas, 2 restaurants and a gym are available.

  • Free WiFi
  • Enjoy vegetarian cuisine while dining at Garden Kitchen
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Le Botanique and La Grand Place
  • Dogs welcome for a fee

Hotel Indigo Brussels - City, an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Brussels - City, an IHG Hotel

Everyone (1)
5 out of 5
This Property was so clean, friendly and helpful staff. Amazing room. I will definitely go back there when I go back to Brussels. It was also very close to shops, train station.

Posted by , from London on 9 Mar 2020

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Comment from Hotel Management

16 Mar 2020 by Steven D.

Thank you ever so much for this wonderful feedback Shana!

3 out of 5
Tooles Ambiente mit viel Grün und Pflanzen im Hotel. Check-in am Terminal lang und umständlich, Zimmer sehr klein

Posted by , from Bonn on 19 Oct 2022

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Comment from Hotel Management

20 Oct 2022 by Elena, Hoteldirektorin

Hallo Arno,haben Sie vielen Dank für die Bewertung unseres Hotels.Wir haben uns über Ihren freundlichen Kommentar zu unserem netten Ambiente sehr gefreut und bedanken uns bei dieser Gelegenheit recht herzlich für Ihren Besuch. Schade fanden wir allerdings, dass Sie mit der Größe Ihres Zimmers nicht gänzlich zufrieden waren und beraten Sie gerne für einen zukünftigen Aufenthalt zu unseren verschiedenen Zimmerkategorien.Hoffentlich besuchen Sie uns auch in Zukunft wieder!Freundliche Grüße aus BrüsselElena, Hoteldirektorin

5 out of 5

Posted by on 2 Feb 2020

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Comment from Hotel Management

10 Feb 2020 by Imane L.

Hi there, Thank you for rating the Hotel Indigo Brussels - City with five stars. I'm glad to see that you had a great stay. I wish you more great travels. Kind regards,

About the Hotel Indigo Brussels - City, an IHG Hotel

Location Place Charles Rogier 20, Brussels, 1210

Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A health club, a terrace, and multilingual staff are also featured at the eco-certified Hotel Indigo Brussels - City, an IHG Hotel. A complete renovation of Hotel Indigo Brussels - City, an IHG Hotel was completed in January 2020. This 4-star Brussels hotel is smoke free.

  • 284 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Built in 1927
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Gift shop
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Brussels-Congress Station (2.2 km / 1.4 mi)
  • Metro station: Rogier Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Indigo Brussels - City, an IHG Hotel offers 284 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 30-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Garden Kitchen – This restaurant specialises in vegetarian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Urban Picnic – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Nearby parking fee: EUR 24 per night(538 ft away; open 24 hours)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo Brussels City
  • Indigo Brussels City, An Ihg
  • Hotel Indigo Brussels - City, an IHG Hotel Hotel
  • Hotel Indigo Brussels - City, an IHG Hotel Brussels
  • Hotel Indigo Brussels - City, an IHG Hotel Hotel Brussels

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.