2/10 Terrible
Gary
22 Dec 2025
Check in time was 3pm. One staff member told us our rooms would be ready by 3pm. When we returned at 3pm another member of staff said our room is not ready and could not give a time when it would be ready. He said it could be as late as 22:00pm. This was very unprofessional and disrespectful, especially as the staff member knew we were tired after travelling from London. Please investigate this incident because the inconsistent messaging from your staff and the Checked In time on my booking spoiled my experience at this hotel.
Gary
Stayed 1 night in Dec 2025


























