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4.4 out of 5

"Frendly and helpful staff! Bed was good! " More

By a verified traveller on Thu 27 Apr 2023

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Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€150* Per night/room 19 May - 20 May

Luxury Suite, 1 Bedroom, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Le Châtelain. During your stay, you're just a quick walk from Avenue Louise. You'll find features such as free WiFi in public areas, plus 2 restaurants and a gym.

  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at La Maison du Chatelain
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Avenue Louise and a 5-minute drive from Royal Palace of Brussels
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee

Le Châtelain ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Le Châtelain

Everyone (5) Business (2) Couples (1) Other (1)
5 out of 5
Frendly and helpful staff! Bed was good!

Posted by on 27 Apr 2023

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Comment from Hotel Management

28 Apr 2023 by Alice L. on behalf of Le Châtelain hotel’s Team

Dear Anne, We thank you very much for having evaluated your experience concerning your recent stay at Le Châtelain Brussels hotel. We are very happy to know that you had a pleasant stay in our hotel and that you have enjoyed the professionalism and the kindness of our team as well as the bedding our your room.We hope to have the chance to welcome you at our hotel again in the near future!Best regards,

4 out of 5
I had a pleasant 5-day stay at le Chatelain. Very conveniently located. Helpful staff. Used the gym a couple of times, good facilities. However breakfast is overpriced in my opinion, and cheaper coffee places around the hotel offered good alternatives.

Posted by on 26 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by Sandra R.

Dear Cathy, Thank you for taking the time to share your feedback with us. It’s an absolute pleasure to see that you have enjoyed your visit at Le Châtelain Brussels Hotel. We offer a breakfast which is generally highly appreciated by our guest. We regret that it didn’t meet your expectations and we take note of your comment. We hope to have the chance to welcome you at our hotel again in the near future! Best regards, Sandra R. on behalf of The Châtelain Brussels Hotel’s Team

4 out of 5
Nice and quiet location in good area. Good connections to different places in the city. Rooms in need of refreshment/face lift. Lighting in the room no good, impossible to read in bed.

Posted by on 22 May 2023

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Comment from Hotel Management

24 May 2023 by Alice L. on behalf of Le Châtelain hotel’s Team

Dear Nina,First of all, we would like to thank you for taking the time to share your experience after your recent stay in Brussels.We are delighted to hear that you had a pleasant stay with us and that you have enjoyed our attractive location. However, we regret to hear that some of our facilities did not fully meet your expectations and that you have experienced some discomfort in your room.We will share your feedback with the whole team and we will be glad to welcome you again at Le Châtelain Brussels Hotel.Best regards,

5 out of 5
Schöne ruhige Gegend. Schönes Hotel. Alles mit dem Fuß erreichbar

Posted by on 4 Dec 2019

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Comment from Hotel Management

5 Dec 2019 by Valeria Y.

Dear guest, We are glad that you had an enjoyable stay and you have appreciated our charming neighborhood. We hope to have the pleasure to welcome you again in the near future. Best regards, Valeria Y. on behalf of Le Chatelain Hotel's Team

5 out of 5
Cet hotel est eccellent en tout; rarement j’si trouvé une telle qualité pour le prix payé pour la ville qu’est Bruxelles....!!!

Posted by on 31 May 2019

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Comment from Hotel Management

31 May 2019 by Pauline S

Cher client, Nous vous remercions d’avoir pris le temps d’évaluer votre expérience dans notre hôtel suite à votre récent séjour à Bruxelles. C’est un plaisir de voir que votre séjour s’est bien déroulé. Nous serions ravis de vous accueillir à nouveau prochainement. Cordialement Pauline S. pour l'équipe de l'Hôtel Le Châtelain

5 out of 5

très bon séjour

très bon hotel, service de qualité sauf la connexion Wi-Fi qui est très mauvaise (seul bémol).

Posted by on 1 Sep 2015

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4 out of 5

WLAN kostet 15 Euro am Tag

Günstiger Preis - die Zusatzleistungen, welche sonst Standard sind, kosten aber entsprechend viel Geld. WLAN ist in der Lobby zwar kostenlos - im Zimmer kostet es EUR 15 / Tag. Frühstücksbuffet ist für EUR 35 / Tag zu haben. Das Zimmer war sauber, modern und ansprechend mit eigener Kaffeemaschine. Die Freundlichkeit des Personals ist je nach Person unterschiedlich... Top motiviert war niemand.

Posted by on 22 Jul 2014

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4 out of 5

Hervorragend geeignet für Geschäftsanlässe

War nur für eine Nacht im Hotel. Der Service, das Zimmer und die Seminarräume waren erstklassig. Das Frühstück war ordentlich aber im Verhältnis sehr teuer (€29.-). Ich kann dieses Hotel empfehlen und würde es selbst auch wieder buchen.

Posted by on 20 Jan 2014

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4 out of 5

Hyvätasoinen hotelli

Sopivan kokoinen ja sopivalla paikalla, henkilökunta ystävällinen, maksulinen 29 € aamiainen hyvätasoinen

Posted by on 5 Jul 2013

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Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 7 meeting rooms, and limo/town car service are available. WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Le Châtelain. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available. This 5-star Brussels hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Mouterij/Germoir Station (1.6 km / 1 mi)
  • Metro station: Bailli Tram Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Le Châtelain offers 107 accommodations with espresso makers and a safe. LCD televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Espresso maker
  • Electric kettle
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

La Maison du Chatelain – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Bartist Cafe – This restaurant only serves breakfast. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Le Châtelain offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, Diners Club and Eurocard. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night
  • Service fee: EUR 5.04 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 39 for adults and from EUR 19 for children
  • Airport shuttle fee: EUR 84 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 35 per night
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Châtelain Brussels
  • Châtelain Hotel
  • Châtelain Hotel Brussels
  • Le Châtelain Hotel
  • Le Châtelain Brussels
  • Le Châtelain Hotel Brussels

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.