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4.4 out of 5

"I had a pleasant 5-day stay at le Chatelain. Very conveniently located. Helpful staff. Used the gym a couple of times, good facilities. However breakf ... " More

By a verified traveller on Sat 26 Jan 2019

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Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Le Châtelain. During your stay, you'll be connected to the convention centre and just a quick walk from Avenue Louise. You'll find features such as free WiFi in public areas, plus 2 restaurants and a fitness centre. This 5-star hotel has 107 rooms over 8 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free WiFi
  • Enjoy French cuisine while dining at La Maison du Chatelain
  • Buffet breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the helpful staff and the location
  • Steps from Avenue Louise and 8 minutes by car from Royal Museums of Fine Arts of Belgium
  • Airport, train station pick-up and shopping centre shuttle service available for a fee

Luxury Suite, 1 Bedroom, Terrace, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Bedroom, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Le Châtelain ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Le Châtelain

Everyone (3) Business (2) Couples (1) Other (1)
4 out of 5
I had a pleasant 5-day stay at le Chatelain. Very conveniently located. Helpful staff. Used the gym a couple of times, good facilities. However breakfast is overpriced in my opinion, and cheaper coffee places around the hotel offered good alternatives.

Posted by on 26 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by Sandra R.

Dear Cathy, Thank you for taking the time to share your feedback with us. It’s an absolute pleasure to see that you have enjoyed your visit at Le Châtelain Brussels Hotel. We offer a breakfast which is generally highly appreciated by our guest. We regret that it didn’t meet your expectations and we take note of your comment. We hope to have the chance to welcome you at our hotel again in the near future! Best regards, Sandra R. on behalf of The Châtelain Brussels Hotel’s Team

5 out of 5
Schöne ruhige Gegend. Schönes Hotel. Alles mit dem Fuß erreichbar

Posted by on 4 Dec 2019

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Comment from Hotel Management

5 Dec 2019 by Valeria Y.

Dear guest, We are glad that you had an enjoyable stay and you have appreciated our charming neighborhood. We hope to have the pleasure to welcome you again in the near future. Best regards, Valeria Y. on behalf of Le Chatelain Hotel's Team

5 out of 5
Cet hotel est eccellent en tout; rarement j’si trouvé une telle qualité pour le prix payé pour la ville qu’est Bruxelles....!!!

Posted by on 31 May 2019

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Comment from Hotel Management

31 May 2019 by Pauline S

Cher client, Nous vous remercions d’avoir pris le temps d’évaluer votre expérience dans notre hôtel suite à votre récent séjour à Bruxelles. C’est un plaisir de voir que votre séjour s’est bien déroulé. Nous serions ravis de vous accueillir à nouveau prochainement. Cordialement Pauline S. pour l'équipe de l'Hôtel Le Châtelain

5 out of 5

très bon séjour

très bon hotel, service de qualité sauf la connexion Wi-Fi qui est très mauvaise (seul bémol).

Posted by on 1 Sep 2015

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4 out of 5

WLAN kostet 15 Euro am Tag

Günstiger Preis - die Zusatzleistungen, welche sonst Standard sind, kosten aber entsprechend viel Geld. WLAN ist in der Lobby zwar kostenlos - im Zimmer kostet es EUR 15 / Tag. Frühstücksbuffet ist für EUR 35 / Tag zu haben. Das Zimmer war sauber, modern und ansprechend mit eigener Kaffeemaschine. Die Freundlichkeit des Personals ist je nach Person unterschiedlich... Top motiviert war niemand.

Posted by on 22 Jul 2014

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4 out of 5

Hervorragend geeignet für Geschäftsanlässe

War nur für eine Nacht im Hotel. Der Service, das Zimmer und die Seminarräume waren erstklassig. Das Frühstück war ordentlich aber im Verhältnis sehr teuer (€29.-). Ich kann dieses Hotel empfehlen und würde es selbst auch wieder buchen.

Posted by on 20 Jan 2014

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4 out of 5

Hyvätasoinen hotelli

Sopivan kokoinen ja sopivalla paikalla, henkilökunta ystävällinen, maksulinen 29 € aamiainen hyvätasoinen

Posted by on 5 Jul 2013

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre, a meeting room, and a limo/town car service are available. WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference rooms. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Le Châtelain. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. This 5-star Brussels hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Brussels Airport (BRU) (16.2 km / 10.1 mi)
  • Train station: Mouterij/Germoir Station (1.5 km / 0.9 mi)
  • Metro station: Bailli Tram Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, and shopping centre shuttle
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Le Châtelain offers 107 forms of accommodation with minibars and espresso makers. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Espresso maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

La Maison du Chatelain – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Bartist Cafe – This restaurant only serves breakfast.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 30.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Le Châtelain

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night
  • Administrative fee: EUR 5.04 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 29 for adults and EUR 29 for children (approximately)
  • Airport shuttle fee: EUR 70 per room (one way)
  • Valet parking fee: EUR 30 per night
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Châtelain Brussels
  • Châtelain Hotel
  • Châtelain Hotel Brussels
  • Le Châtelain Hotel
  • Le Châtelain Brussels
  • Le Châtelain Hotel Brussels

You should know

  • Le Châtelain offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.