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NH Brussels Grand Place Arenberg

Property class: 4

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Photo gallery for NH Brussels Grand Place Arenberg

Exterior
Lobby
Meeting facility
Daily buffet breakfast for a fee
Superior Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
15 Rue D Assaut, Brussels, 1000
  • Place, Galeries Royales Saint-Hubert
    ‪1 min walk‬
  • Place, La Grand Place
    ‪6 min walk‬
  • Place, Brussels City Hall
    ‪6 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(37 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

In-room safe, desk, soundproofing, free cots/infant beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

In-room safe, desk, soundproofing, free cots/infant beds

Junior Suite (Extra Bed 2 adults + 1 child)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 adults)

In-room safe, desk, soundproofing, free cots/infant beds

Junior Suite (Extra Bed 3 adults)

8.0 out of 10
Very good
(5 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property – evening/night
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  • Free Wi-Fi
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  • Air-conditioning
4.4 out of 5, Excellent, 1,016 reviews
The price is €128
includes taxes & fees
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About this property

NH Brussels Grand Place Arenberg

Along with a fitness center, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
NH Brussels Grand Place Arenberg offers 155 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at NH Brussels Grand Place Arenberg. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, a gym, and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Within a 15-minute walk of La Grand Place and Brussels Christmas Market
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business center and 3 meeting rooms are available. You can enjoy a drink at the bar/lounge. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at NH Brussels Grand Place Arenberg. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Brussels hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 24 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 16 to 21.90 per person
  • A bar/lounge

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 to 21.90 per person
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Arenberg Hotel
NH Grand Place Arenberg
NH Grand Place Arenberg Hotel
NH Brussels Grand Place Arenberg Hotel
NH Brussels Grand Place Arenberg
Nh Grand Place Arenberg Hotel Brussels
Arenberg
Nh Brussels Arenberg Brussels
NH Brussels Grand Place Arenberg Hotel
NH Brussels Grand Place Arenberg Brussels
NH Brussels Grand Place Arenberg Hotel Brussels

NH Brussels Grand Place Arenberg Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 324 out of 1001 reviews
Rating 8 - Good. 409 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, amenities
Localização excelente, café da,manhã muito bom, funcionarios muito prestativos e limpeza impecável.
Stayed 13 nights in Dec 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
Staff were incredible, rooms were clean and modern
Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel Friendly staff, clean rooms, toiletries provided, fridge, hairdryer, iron & board - perfect location to central station & central square
Stayed 3 nights in Jan 2026

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was a little tired but very clean. Staff were all excellent. Polite and helpful. Have stayed at this hotel before and would stay again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Donna

Stayed 1 night in Dec 2025

6/10 Okay

CESAR

Travelled with family
Liked: Property conditions & facilities
Good location
Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Very clean room! I also loved the option for a free drink to forego cleaning the room daily. Staff was friendly and helpful. Lovely tea selections and amenity options. Would stay here again.
Stayed 4 nights in Dec 2025

2/10 Terrible

Remi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très sale tache partout sur les meubles et fauteuil serviette trouée
Stayed 2 nights in Dec 2025

4/10 Poor

Shane

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Location was good but room was disgusting, cleanliness is very poor. For the money I would avoid
Stayed 1 night in Dec 2025

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in took ages as my bank card did not work. In the end the staff worked out that I could simply make a bank transfer but I had been in the lobby for an hour by then. The bedroom when I finally got to it was a bit cold. Great breakfast however and I appreciated getting a free drink as a reward for not requesting fresh towels daily.
Stayed 2 nights in Nov 2025

8/10 Good

Gloria

Stayed 2 nights in Dec 2025

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff were very welcoming, friendly and helpful. Location was excellent and the reception area was modern and inviting. However unfortunately the 4 star rating is not reflected in the rooms. The room we had 405 was in need of maintenance . The bathroom tiles and grout had black mould in multiple areas in the bathroom.The sink plughole was rusty .the shower screen left a dirt mark on the bath when moved and showed clearly a lack of cleaning for a while. Toilet tiles were cracked and also had grey mould. Several areas were of the paintwork were dirty and chipped. Seat in the room was stained. In general the room felt grubby. We would have asked to move room but we arrived at midnight on day 1 and were too tired and we were only staying 2 nights so did not want to spend the short break arguing about moving rooms Considering the price we paid during the Christmas market period, it certainly was NOT 4star standard. I would not stay in this chain of hotels again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alisa, DORAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Perfect for exploring the city centre. Lots of restaurants nearby. Main attractions are minutes away walking. Staff were welcoming and friendly. I will stay again if in Brussels.
Stayed 1 night in Nov 2025

10/10 Excellent

Yaudel

Stayed 1 night in Aug 2025

6/10 Okay

Alexandre

Disliked: Property conditions & facilities, room comfort
Il manque un peu d’amour cette environnement, dont la porte qui n’avait même plus de barrure, pas assurer notre sécurité
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Friendly and efficient staff, excellent location and my room had an excellent work station and the bed was comfortable, for a brief overnight stay I could not ask for more!
Stayed 1 night in Oct 2025

6/10 Okay

Nathalie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
For the price the hotel was not up to the standard. The elevator was dirty with dark fingerprints in the wall and the floor of the elevator dirty. The bedroom was nice and clean but the shower was so small that once I manage to slip in between the sink and the wall I could not bend to clean my knees. The soap smell weird. The breakfast was great but it started too late for business. 6:30 would have been more appropriated than 7. Time you need to leave to be on time at the airport or at the business office. The people was very kind and service was nice.
Stayed 2 nights in Sep 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a basic hotel.
Stayed 1 night in Sep 2025

2/10 Terrible

patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Vivek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Perfect location and service but ok on comfort

Location is perfect and service was good - specially the front office staff. However, we were expecting the beds to be more comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

elvie

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Arshad

Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Stayed 1 night in Jul 2025

8/10 Good

Antonella

Stayed 2 nights in Jul 2025

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