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Pillows City Hotel Brussels Centre

4.0 star property

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Photo gallery for Pillows City Hotel Brussels Centre

Street view
Fitness facility
Terrace/patio
Bar (on property)
Grand Luxury Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Air conditioning
  • Room service

Explore the area

View in a map
Parochiaansstraat 15-27, Brussels, 1000
  • Place, La Grand Place
    ‪6 min walk‬
  • Place, Royal Palace of Brussels
    ‪9 min walk‬
  • Place, Brussels Christmas Market
    ‪13 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Grand Luxury Room

Grand Luxury Room

Grand Luxury Room

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

9.6 out of 10
Exceptional
(70 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Pillows City Hotel Brussels Centre

Hotel with a restaurant, a short walk to La Grand Place
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking, and coffee/tea in a common area are onsite.
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Pillows City Hotel Brussels Centre. During your stay, you're just a quick walk from La Grand Place. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 15-minute walk of La Grand Place and Brussels Christmas Market
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the boutique Pillows City Hotel Brussels Centre. For a fee, parking is available.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
The Living Bar & Bistro - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cribs (infant beds) are available for EUR 25 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 32 for adults and EUR 16 for children
  • Self parking fee: EUR 35 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Reviews

Pillows City Hotel Brussels Centre Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 758 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 30 out of 1002 reviews
Rating 4 - Poor. 4 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Deluxe

Lovely hotel close to central train station.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Pillows Brussels.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, good hotel

Nice and comfortable room. Bed was very comfortable. Was close to the grand place and convenient to get on the train as well.
Stayed 2 nights in Jul 2025

8/10 Good

Jackson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff. Close to all of the sights.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stuff all round

Stayed 1 night in Jun 2025

10/10 Excellent

Hayley

Stayed 1 night in Jul 2025

10/10 Excellent

Licinio, Haymarket

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, near major attractions, Excellent breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

yi, bloomington

Stayed 1 night in Jul 2025

10/10 Excellent

Vahid, kirland

Stayed 3 nights in Jul 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

10/10 Excellent

Anu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and spacious. Staff was very friendly. Hotel was walkable to tourist sights. Would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Miral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

Absolutely amazing hotel, staff and room. Breakfast was perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Frank, Blainville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great Hotel and Great Location. We enjoyed our stay and highly recommend this hotel
Stayed 2 nights in Jun 2025

8/10 Good

Omar

Business traveller
Liked: Room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Yalina, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool hotel in a very nice area close to the Brussels Grand Place and other attractions.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed and spacious room interior. Nice touches like aromatherapy in lobby, chocolates when you arrive, and quality bath products. Short walk to Grote Markt.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities
Good location. Hotel was as expected, fitting for the price. Room setup for a family of 4 was great with two twins in one room and a queen in another.
Stayed 3 nights in Jun 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location. Close to Central train. 4 min walk. Close to major attractions. Unfortunately very noisy outside with some type of trash/ recycling pickup at 2-5 am each morning. Very loud!
Stayed 3 nights in Jun 2025

10/10 Excellent

shaolin

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish hotel, close to many attractions and Gare Centraal. Attentive and friendly service. Good restaurant.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kristene

Travelled with family
Liked: Cleanliness
Front desk staff were very nice. We had two rooms next to each other, nicely arranged. The rooms were nice as well. Unfortunately we were booked on the floor where the elevator was broken and didn’t stop our entire visit. And the technician didn’t fix it while we were there. This was very disappointing.
Stayed 3 nights in Jun 2025