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Pillows City Hotel Brussels Centre

4.0 star property

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Photo gallery for Pillows City Hotel Brussels Centre

Street view
Suite
Suite
Terrace/patio
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Parochiaansstraat 15-27, Brussels, 1000
  • Place, Brussels Park
    ‪3 min walk‬
  • Place, La Grand Place
    ‪6 min walk‬
  • Place, Royal Palace of Brussels
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

View all photos for Grand Luxury Room

Grand Luxury Room

Grand Luxury Room

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

9.6 out of 10
Exceptional
(74 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €140
includes taxes & fees
4 Jan - 5 Jan 2026
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About this property

Pillows City Hotel Brussels Centre

Hotel with a restaurant, 7-minute walk to La Grand Place
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking, and coffee/tea in a common area are onsite.
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Pillows City Hotel Brussels Centre. During your stay, you're just a quick walk from La Grand Place. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 15-minute walk of La Grand Place and Brussels Christmas Market
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the boutique Pillows City Hotel Brussels Centre. For a fee, parking is available.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
The Living Bar & Bistro - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 35 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cribs (infant beds) are available for EUR 25 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 32 for adults and EUR 16 for children
  • Self parking fee: EUR 35 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Pillows City Hotel Brussels Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 764 out of 1001 reviews
Rating 8 - Good. 190 out of 1001 reviews
Rating 6 - Okay. 28 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel, Great Location.

Clean, modern and spacious room, bathroom was lovely though the shower could have had a bit better water pressure. The toiletries were lovely and the hotel reception smelled fantastic. Location is great on a quiet side road all of a 5min walk from Gare Central and 10 mins from Grand Place and Mont Des Arts.
Stayed 3 nights in Sep 2025

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice in general, the only downside in the room is that is very dark, lights are not bright enough.
Stayed 6 nights in Sep 2025

10/10 Excellent

Rumana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place to Stay

Excellent place to stay, a real nice location, close to the Grand Palace, the Cathedral, shops and food places. Personel was awesome, ALL OF THEM. Train station near by, plus Central Station at walking distance (10 min). Highly recomended.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room at a good price.
Stayed 1 night in Sep 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

A great located hotel near the central train station and not to far to walk for all the sights , clean, comfy just right for a couple of nights to sightsee
Stayed 2 nights in Sep 2025

10/10 Excellent

Rose Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Elena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean hotel close to the train station

Nice and clean hotel very close to the train station, and within walking distance to the city center. A bit more expensive than the other options but it was worthwhile to pay extra for the comfort.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, llocation
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisalette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, friendly and very welcoming. Got an upgrade in my room. The room is spacious and very comfortable. The hotel is in a great location as well near the city center which is in walking distance from the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel but Great location Friendly staff Good food and drinks
Stayed 3 nights in Aug 2025

8/10 Good

Keqin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Walkable to other locations
Stayed 3 nights in Aug 2025

10/10 Excellent

ALEKSEY, NEW YORK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, but room alignment was strange
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine Grace

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location, amazing staff, comfortable rooms!
Stayed 3 nights in Aug 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one night in Brussels!

Wonderful, welcoming staff. Small but nice clean room with an efficient layout. Close to the metro and tourist sites.
Stayed 1 night in May 2025

10/10 Excellent

Mashkur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central. Easy to get to main attractions. Quiet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mariza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pillows was modern, clean, with helpful staff, a location that is ideal (5 mins walk from main train station, and short walk for many places of interest).
Stayed 3 nights in Aug 2025

10/10 Excellent

Amy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great rooms, immaculately clean and modern. Helpful staff on reception and great bar area! Would definitely recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole, Danville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at checkin was outstanding. It was our anniversary and he left us a handwritten note, balloons and chocolates on our pillow! How nice is that? He was very personable, knowledgeable and helpful. Hotel itself was wonderful too... excellent location as it's close to SNTB central so perfect for day trips to Bruges and Luxemborg and very walkable to Grand Place where all the restaurants and shops are. It's far enough away from the Place that you don't get the crowds, but close enough to walk within 5-10 minutes. Rooms were spacious and updated. Bed and pillows were comfy. would definitely stay there again. Lived up to its 9.2 rating!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

joelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient just 5 mins walk from the train station
Stayed 3 nights in Aug 2025