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Steigenberger Icon Wiltcher's

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Exterior
Property video
Property entrance
Premium bedding, minibar, in-room safe, individually decorated
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Avenue Louise 71, Brussels, 1050
  • Place, Avenue Louise
    ‪1 min walk‬
  • Place, Place du Grand Sablon
    ‪13 min walk‬
  • Place, European Union Parliament Building
    ‪19 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Duplex)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Duplex)

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(38 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite (Twin)

Junior Suite (Twin)

Junior Suite (Twin)

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Steigenberger Icon Wiltcher's

2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Steigenberger Icon Wiltcher's offers 267 accommodations with minibars and safes. These individually decorated and furnished accommodations include desk chairs. Beds feature premium bedding. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Steigenberger Icon Wiltcher's. During your stay, you're just a quick walk from Avenue Louise. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking
  • Enjoy a meal at the café or drinks at the cocktail bar
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Avenue Louise and 7 minutes by car from La Grand Place
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Steigenberger Icon Wiltcher's offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 14 meeting rooms and limo/town car service. Event space at this hotel measures 5942 square feet (552 square meters) and includes a conference center. A fitness center, a library, and a terrace are also featured at the luxury Steigenberger Icon Wiltcher's. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Brussels hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Cafe Wiltcher's - Onsite café.
Loui Restaurant - Onsite restaurant. Open daily.
Loui Cocktail Bar - This cocktail bar specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
La Terrasse - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late night fare is available from room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free valet parking on site
  • Parking on site (EUR 30 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 42 for adults and EUR 21 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Wiltcher's
  • La Terrasse
  • Loui Cocktail Bar
  • Loui Restaurant

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Computer station
  • Conference centre (5,942 square foot of space)

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1913
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 42 for adults and EUR 21 for children
  • Airport shuttle fee: EUR 109 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 30 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Pool fee: EUR 45 per person per day
  • Spa fee: EUR 45 per person per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Steigenberger Icon Wiltcher's offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Steigenberger Grandhotel
Steigenberger Grandhotel Brussels
Steigenberger Grandhotel Hotel
Steigenberger Grandhotel Hotel Brussels
Brussels Conrad
Conrad Brussels Hotel Brussels
Steigenberger Wiltcher's Hotel Brussels
Steigenberger Wiltcher's Hotel
Steigenberger Wiltcher's Brussels
Steigenberger Wiltcher's

Steigenberger Icon Wiltcher's Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Besnik, Tampa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place need some tlc but absolutely amazing
Stayed 3 nights in Feb 2026

8/10 Good

Lou

Stayed 4 nights in Nov 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, big, great location near shopping, a little far from city center,
Stayed 4 nights in Feb 2026

8/10 Good

Jonathan

Stayed 2 nights in Feb 2026

10/10 Excellent

Menardo

Stayed 1 night in Jan 2026

10/10 Excellent

Marie

Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 2 nights in Jan 2026

10/10 Excellent

Jeroen

Stayed 1 night in Jan 2026

10/10 Excellent

Arezou, Toronto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I love this hotel chain, we have stayed at multiple countries, thank you
Stayed 1 night in Jan 2026

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very expensive and poor quality. The cooked food was extremely disappointing. We had an omelette that was overcooked and french toast that was very watery with little flavour. The chicken sausages were rock hard and the bacon was overcooked and difficult to chew.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohammed

Stayed 3 nights in Jan 2026

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Large room, very clean, helpful staff, good food.
Stayed 3 nights in Dec 2025

6/10 Okay

Jack

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was beautiful however the sofa bed was extremely uncomfortable and had a big stain on the bottom of the bed which looked disgusting. The bathroom also had a marble tile that wasn't there which looked a little unsightly. When you pay as much as you do for this hotel you expect it to be perfect.
Stayed 2 nights in Dec 2025

10/10 Excellent

karo

Stayed 3 nights in Dec 2025

10/10 Excellent

Kenneth, Philadelphia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, professional staff, well maintained property
Stayed 4 nights in Dec 2025

10/10 Excellent

Randall, CYPRESS

Stayed 2 nights in Dec 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Amaizing place
Stayed 1 night in Dec 2025

8/10 Good

Vincent

Stayed 2 nights in Dec 2025

8/10 Good

Brigid

Travelled with group
Liked: Cleanliness, staff & service, amenities
Was very good. Only issue we had to keep reminding them that there was 3 people im room.
Stayed 2 nights in Dec 2025

2/10 Terrible

Clelia, Los Angeles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were very disappointed with our recent 6-night stay in a Junior Suite. While the hotel lobby was lovely and the rooms themselves were acceptable, the overall experience fell far below the standard expected from a property of this category. Across four different nights, between approximately 3:00 and 4:00 AM, we were repeatedly woken up by a strong smell of cigarette smoke entering our room. This is completely unacceptable in any situation, and especially in a hotel that advertises itself as non-smoking. The smell was so intense it prevented us from sleeping properly. Even more concerning, we were traveling with a young child, and the exposure to smoke posed a genuine health risk. We reported the issue twice to the Front Desk. The first time, the clerk insisted it was impossible because the hotel is non-smoking. He said he would check the 5th and 3rd floors, but when I returned to ask for an update, he admitted he had not checked both floors as stated. On the second occasion, both clerks claimed they could not smell the smoke—even though it was extremely noticeable. What made the situation even more disappointing was the complete lack of follow-up. After returning home, I emailed the hotel three separate times seeking clarification and resolution, and never received a single response. This lack of professionalism and accountability is not what one would expect from a hotel of this level. The repeated nighttime disturbances, the inadequate handling of our complaints, and
Stayed 6 nights in Nov 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, very helpful staff, large room, overall amazing experience (felt like I was in home alone 2!!)
Room
Hotel
Stayed 1 night in Nov 2025

8/10 Good

Marlan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This place is definitely not kid friendly. I booked it thinking that my sons amd i can spend time in the pool, but the pool is 18 years and older. Outside of that, its ok. I believe its overpriced.
Stayed 1 night in Oct 2025

10/10 Excellent

Kai

Stayed 3 nights in Nov 2025

10/10 Excellent

Chao, Roslyn Heights

Travelled with family
Liked: Cleanliness, property conditions & facilities
great staf and great hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Foluke

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Good location and breakfast options
Stayed 3 nights in Oct 2025