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The Augustin

3.0 star property

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Photo gallery for The Augustin

Premium bedding, in-room safe, desk, blackout curtains
Front of property
Terrace/patio
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar
  • Pet-friendly

Explore the area

View in a map
Avenue Stalingrad 25-31, Brussels, 1000
  • Place, Manneken Pis Statue
    ‪6 min walk‬
  • Place, La Grand Place
    ‪8 min walk‬
  • Place, Brussels Christmas Market
    ‪15 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪19 min drive‬

Room options

View all photos for Classic Double or Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Classic Double or Twin Room

8.8 out of 10
Excellent
(27 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

8.2 out of 10
Very good
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room (Augustin)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room (Augustin)

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

The Augustin

Hotel with a bar, 9-minute walk to La Grand Place
A 24-hour fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
The Augustin offers 47 accommodations with safes and designer toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Brussels hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Augustin. During your stay, you're just a quick walk from La Grand Place. You'll find features like free WiFi in public areas, plus a 24-hour gym and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of La Grand Place and Avenue Louise
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly The Augustin.

This 3-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 40
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Floris Avenue
Floris Avenue Brussels
Floris Avenue Hotel
Floris Hotel Avenue Brussels
Hotel Floris Avenue
Augustin Hotel Brussels
Augustin Brussels
The Augustin Hotel
The Augustin Brussels
The Augustin Hotel Brussels

The Augustin Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 427 out of 1001 reviews
Rating 8 - Good. 403 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and just like the pictures on the listing. The air conditioning worked really well. The shower/bathroom was very nicely done. There was a large counter to hold personal belongings. The in-room storage was perfect for our family. The room was very up to date and the beds were the best! I have never slept so well in my life! The coin laundry mat was easily accessible from the hotel -about 1/2 a block away and the staff at the hotel even made change for us. The staff were so nice and informative of local places to eat and things to do. It was an amazing place to stay and I would stay there again!
Stayed 3 nights in Aug 2025

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good place to explore Brussels from.

Nice staff, good location. Good free wifi. Parking is limited in area and overnight parking is a bit of a walk away. Room has a safe. Restaurant / bar in hotel. Only complaint is the area is under a lot of construction so access is a bit difficult and Google Maps gets confused.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aniruddha

Liked: Cleanliness, staff & service, property conditions & facilities
There is some construction going on the street but not the hotel’s fault
Stayed 1 night in Jul 2025

6/10 Okay

Ramana

Travelled with family and small children
Staff is good and responsive
Stayed 1 night in Jul 2025

8/10 Good

Erich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just close enough to sites

The hotel is very nice with comfortable, clean rooms. I liked that the location is a little beyond the tourist area with local restaurants but an easy walk to all the sites. The front desk staff could be more present, and the construction around the area is a mess, but otherwise all good!
Stayed 3 nights in Jul 2025

8/10 Good

Bansi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall a very nice hotel. Although few issues biggest being safe was locked the whole time spoke to reception a few time and kept getting told someone coming tomorrow but never came.
Stayed 3 nights in Jun 2025

10/10 Excellent

Belkis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very confortable and Good locación.
Stayed 2 nights in Jun 2025

10/10 Excellent

Giancarlo

Stayed 2 nights in Jul 2025

8/10 Good

Jo

Liked: Staff & service, property conditions & facilities
Staff friendly and excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Deanna

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Ana

Not great service.

We had to get out of bed and move rooms at 1.30am because the air conditioning could not be switched off and it was too noisy. The next room we were placed was considerably small and bathroom was tiny. It was so hot but we couldn’t switch the air conditioning on because of the noise. You can hear everything in the corridors, people knocking doors and doors banging. We only got an apology, as it was the most normal thing happening in that hotel. €125 per night in a hotel you cannot even have a rest. Fridges in both rooms were not working. Towels are so worn. 2 pillows per person and both are so bulky so no choice if you prefer a flatter pillow.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Comfort and location

Great location. Loved the room on the top floor. Quieter than expected.
Stayed 2 nights in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A/C not working, major issue given the temperature outside.
Stayed 1 night in May 2025

10/10 Excellent

Alexander

Stayed 2 nights in Apr 2025

6/10 Okay

Sofia

Business traveller
Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

alon

Stayed 1 night in Nov 2024

6/10 Okay

Cita

Stayed 1 night in Dec 2024

6/10 Okay

Keithley

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The best part about this property was its outstanding staff members. They went above and beyond with what little staff they had off for the holidays and made sure we were taken care of. The 4 star ratings that have been given to this property, however, needs to be revisited and reconsidered. The room I was given with my husband had a broken refrigerator, broken bedside lamp, broken bathroom heater, and stained furniture and curtains. Breakfast was also very limited, we paid €15 per person but I had to boil my own eggs and the food tray was never refilled with scrambled eggs- that was disappointing. Overall, the Augustin is not what is advertised as a 4 stars hotel- proceed when booking with caution.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Joel

Liked: Staff & service
Disliked: Property conditions & facilities
Great location. Pleasant and professional staff. However, not convinced of the 4-star label. Seemed a bit run down, dated Furniture all through (not necessarily vintage), despite what appeared to be attempts at maintenance of common areas and room, still seemed very sub-par for a 4 star hotel in the heart of Brussels. Shower gel had been watered down-quite hilarious. The establishment holds a lot of promise and there is definitely room for improvement. Regardless, the staff were excellent-5 stars for them.
Stayed 3 nights in Dec 2024

8/10 Good

Hong

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of Halal food nearby. My wife got scared - restaurants full of men no women. Neighborhood resembles Middle East. Walking distance to the busy area. Hotel facilities are excellent. Good place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Phoebe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely comfortable stay with great service. Walkable to plaza, shopping area, plenty of dining options and public transportation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024