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The Hotel

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Exterior
Deluxe Panorama (lounge access)
Sauna, steam room, body treatments, hot stone massages
Reception
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
38 Boulevard de Waterloo, Brussels, 1000
  • Place, Avenue Louise
    ‪3 min walk‬
  • Place, Place du Grand Sablon
    ‪9 min walk‬
  • Place, Royal Palace of Brussels
    ‪11 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

8.8 out of 10
Excellent
(26 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access)

Panorama Suite (lounge access)

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(91 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Vista Room

Superior Vista Room

Superior Vista Room

8.8 out of 10
Excellent
(40 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.4 out of 10
Exceptional
(21 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access)

Splendour Suite (lounge access)

  • City view
  • 94 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Vista Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Vista Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Panorama Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Panorama Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Panorama Corner Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Panorama Corner Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Panorama Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Panorama Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Splendor Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Splendor Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Hotel

A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking. Housekeeping is available on request.
The Hotel offers 423 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2025.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of The Hotel's great location. During your stay, you're just a quick walk from Avenue Louise. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy garden views while dining at The Iris
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with body treatments, facials, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Egmont Palace and 6 minutes by foot from Place du Petit Sablon
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Hotel offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 17222 square feet (1600 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury The Hotel. Parking is available for a fee.

This 5-star Brussels hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Iris - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 35 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference centre (17,222 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (87 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - July 2025
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 890 out of 1330 reviews
Rating 8 - Good. 298 out of 1330 reviews
Rating 6 - Okay. 74 out of 1330 reviews
Rating 4 - Poor. 37 out of 1330 reviews
Rating 2 - Terrible. 31 out of 1330 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
We loved the hotel clean, lovely staff, breakfast was amazing and lounge upgrade definitely worth it most definitely will be back .
Stayed 2 nights in Feb 2026

10/10 Excellent

philip

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was very quiet and clean. Staff were very friendly and helpful. Parking with no problems on the property.
Stayed 1 night in Feb 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Feb 2026

10/10 Excellent

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Situated in a convenient location to many sites of interest. Staff were welcoming, rooms had all the necessary amenities one would need during their stay for comfort and the highlight for me was their extensive breakfast buffet range in a cosy table setting. I would highly recommend The Hotel for anyone wishing to enjoy their time here in Brussels.
Stayed 2 nights in Feb 2026

10/10 Excellent

Arne

Nice staff, The Lounge was great,
Stayed 1 night in Feb 2026

8/10 Good

Paolo

Stayed 4 nights in Jan 2026

8/10 Good

Abdulrahman

Stayed 3 nights in Jan 2026

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, amenities
Great decor and setting. Rooms are well fitted out. Gym with panoramic view is great, as is rooftop restaurant
Stayed 1 night in Jan 2026

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities
Clean, great sauna/spa, great food, great views!
Stayed 5 nights in Jan 2026

10/10 Excellent

Timo Petteri

Travelled with group
Liked: Cleanliness, staff & service, amenities
Well located hotel close to everywhere and with lovely views
Stayed 2 nights in Jan 2026

8/10 Good

Olga

Stayed 5 nights in Jan 2026

8/10 Good

Jussi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and very good brekkie
Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
good location, very helpful staff, courtesy tour of Brussels for guests and nice clean rooms that are a decent size.
Stayed 2 nights in Jan 2026

10/10 Excellent

Charmaine

Stayed 3 nights in Jan 2026

10/10 Excellent

valerie

Stayed 2 nights in Jan 2026

10/10 Excellent

Varvara, Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was excellent — clean, comfortable, well-maintained, and thoughtfully equipped, with a great atmosphere and attentive service. The only small detail worth noting is that there was no hair balsam/conditioner provided. Other than that, the stay was truly perfect.
Stayed 1 night in Jan 2026

8/10 Good

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My recent stay at the Brussels hotel was an absolute pleasure. From the moment I arrived, the staff was incredibly welcoming and helpful, making the check-in ck-in process smooth and quick.
Stayed 5 nights in Jan 2026

10/10 Excellent

Mosmi

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, clean room and friendly staff. Great city view from the room, conveniently located.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wendy

Stayed 2 nights in Dec 2025

10/10 Excellent

Hajar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très satisfaite de ce séjour, l’hôtel est magnifique . Il est très bien situé avec une station de métro à 150 mètre et plusieurs bus . Il y a également énormément de boutiques pour faire du shopping . Il ya quelque restos dans le coin. La chambre est spacieuse et le lit confortable. La vue était magnifique . La salle de sport ouverte 24/24 est un vrai plus , et la vue est sublime ce qui motive à s’entraîner . Gros coup de cœur pour le spa ( hamam, sauna, spa, douche ) c’est grand , propre et les salles de relaxation sont très confortable et les vues dans chaque espace est sublime ! Le petit déjeuner est varié et très bon ( seul petit bémol la chaleur des plats cuisinés j’aurais aimé qu’il y ait un un micro-onde pour réchauffer les plats). Le personnel est adorable et à l’écouter, on a été très bien accueilli .
Stayed 2 nights in Jan 2026

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities
Excellent. Nice people ( staff) Very quiet Excellent breakfast Confortable room with a Nice view ( 13th floor)
Stayed 1 night in Jan 2026

10/10 Excellent

Takuya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was a bit of too much fragrance
Stayed 2 nights in Dec 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities
Comforrsble beds, nice interior and style, good location, clean room, helpful staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Mac

Stayed 1 night in Dec 2025

6/10 Okay

Leonie Gaye

Travelled with group
Disliked: Cleanliness
Attention to detail cleaning rooms is sub standard. Not a particularly friendly establishment.

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