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The Usual Brussels

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Restaurant
Reception
Exterior
Point of interest
Sustainable Executive King
Luxury
VIP Access
4.0 star property
9.2

Wonderful

Upscale hotel remodelled in 2024 and located near La Grand Place

Brussels Christmas Market and Tour & Taxis are located near The Usual Brussels, which provides a coffee shop/cafe, a bar and a restaurant. Stay connected with free in-room WiFi.

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Boulevard Adolphe Max 107, Brussels, 1000
  • Place, Rue Neuve
    ‪1 min walk‬
  • Place, Place Charles Rogier
    ‪2 min walk‬
  • Place, Brussels Christmas Market
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Sustainable Accessible Double

Sustainable Accessible Double

Sustainable Accessible Double

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Superior Double

Sustainable Superior Double

Sustainable Superior Double

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Small Double

Sustainable Small Double

Sustainable Small Double

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Sustainable Standard Double

Sustainable Standard Double

Sustainable Standard Double

8.8 out of 10
Excellent
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Standard Twin

Sustainable Standard Twin

Sustainable Standard Twin

9.2 out of 10
Wonderful
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Sustainable Superior Twin

Sustainable Superior Twin

Sustainable Superior Twin

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Sustainable Executive King

Sustainable Executive King

Sustainable Executive King

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Cosy

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Cosy

  • Sleeps 1

View all photos for The Usual

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Usual

  • Sleeps 2

View all photos for The Twin

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Twin

  • Sleeps 2

View all photos for The Usual Plus

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Usual Plus

  • Sleeps 2

View all photos for The Twin Plus

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Twin Plus

  • Sleeps 2

Similar properties

Exterior
The Standard Brussels
Northern Quarter
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 179 reviews
The price is €127
includes taxes & fees
10 May - 11 May
The Standard Brussels

About this property

The Usual Brussels

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Weekly housekeeping is available.
The Usual Brussels offers 72 accommodations with hair dryers and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Usual Brussels, you're just a quick walk from Rue Neuve. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include a multilingual staff and an elevator
  • Within a 15-minute walk of Brussels Christmas Market and La Grand Place
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Usual Brussels also features multilingual staff, express check-in, and express check-out. A complete renovation of The Usual Brussels was completed in April 2024.

This 4-star Brussels hotel is smoke free.

The U Bar - Onsite café.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The U Bar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Renovated entire property - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a fee for luggage storage before check-in and after check-out.
Property Registration Number 0720561233
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Maxhotel
Maxhotel Brussels
Maxhotel Hotel
Maxhotel Hotel Brussels
Maxhotel
The Usual Brussels Hotel
The Usual Brussels Brussels
The Usual Brussels Hotel Brussels

The Usual Brussels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 120 reviews
Rating 8 - Good. 24 out of 120 reviews
Rating 6 - Okay. 7 out of 120 reviews
Rating 4 - Poor. 1 out of 120 reviews
Rating 2 - Terrible. 4 out of 120 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and spacious.
Stayed 1 night in Jan 2026

10/10 Excellent

Amrik

Stayed 1 night in Jan 2026

8/10 Good

Robert

Stayed 2 nights in Jan 2026

10/10 Excellent

Emma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect trip, 5 stars.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alli

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Lots to do, very nice and clean, bed was a bit firm for us. Service outstanding!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Felicia

Stayed 2 nights in Dec 2025

8/10 Good

Euriza

Clean room
Stayed 3 nights in Dec 2025

10/10 Excellent

Phoebe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, helpful staff, easy access and good amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Ussama

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, close to central location. Pleasant staff.
Stayed 2 nights in Dec 2025

8/10 Good

Priyesha

Stayed 3 nights in Dec 2025

8/10 Good

Cormac

Stayed 1 night in Dec 2025

10/10 Excellent

Siobhan

The whole hotel was spotless and very eco-friendly. The staff were incredibly friendly and hospitable,
Stayed 3 nights in Dec 2025

2/10 Terrible

Megan

We didn't actual stay at the property. We had a medical issue and were unable to travel. We asked the property if they would consider a refund in full or part (and provided medical evidence of the reason), but to no avail. We understand that the booking was non-refundable, however, a show of good will due to the circumstances would have been appreciated.
Stayed 1 night in Dec 2025

10/10 Excellent

JERALD

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location. Safe and walkable to everywhere. Great customer service and the breakfast is wow Will stay here again and highly recommended.
Stayed 1 night in Oct 2025

8/10 Good

Matt

Stayed 1 night in Nov 2025

10/10 Excellent

Lourdes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, clean, and comfortable stay near Brussels city center I had a very pleasant stay at this hotel. The room was small but extremely cozy, clean, and well kept — a great balance between comfort and practicality. The décor felt warm and inviting, and although the space wasn’t large, it was thoughtfully designed. The bed was comfortable, but the only odd thing was that it had two single mattresses instead of one, so there was a slight dip toward the middle. It wasn’t a big problem, though — I still slept very well. The bathroom was modern and spotless, equipped with a good hair dryer and nice water pressure in the shower. The location is about 12–15 minutes’ walk from Brussels’ main tourist attractions, which made it easy to reach the city center while still being in a quiet and safe area. It’s perfect if you prefer staying slightly away from the busiest parts of town. The hotel is across from the Plaza Hotel, and while the area is safe, note that there are a few adult shops nearby — something to keep in mind for more conservative travelers. The hotel also has a nice cafeteria where you can enjoy breakfast or grab something to take away. The coffee and pastries were delicious, and it was convenient to have that option right on site. Overall, a cozy, clean, and comfortable place to stay — great value and a good choice if you want peace and convenience without being in the middle of all the crowds.
Stayed 2 nights in Oct 2025

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and comfy, and the staff were very helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All perfect, very kind staff, nice breakfast. Very sustainable room equipment - tiles, floors, furniture, lamps etc. Bedroom and toilet are separate and quite small but beautiful designes
Stayed 2 nights in Oct 2025

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located….great hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

JERALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area. Walkable to everywhere. Highly recommended. Will stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel stay surprised me in a good way. It's not your typical hotel... hugely sustainable including the shuttlecock l-made lamps. The service was exceptional and the breakfast delicious.
Stayed 2 nights in Oct 2025

8/10 Good

Justin

Stayed 1 night in Oct 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and customer service!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A really nice hotel, with clean modern rooms friendly staff and an excellent location. Breakfast buffet is also brilliant
Stayed 2 nights in Sep 2025

10/10 Excellent

Parminder

Stayed 2 nights in Sep 2025