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The Usual Brussels

4.0 star property
VIP Access

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Photo gallery for The Usual Brussels

Restaurant
Sustainable Executive King
Point of interest
Sustainable Superior Double
A modern building with a sign reading "The Usual."

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Boulevard Adolphe Max 107, Brussels, 1000
  • Place, Place Charles Rogier
    ‪2 min walk‬
  • Place, Brussels Christmas Market
    ‪9 min walk‬
  • Place, La Grand Place
    ‪12 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Sustainable Accessible Double

Sustainable Accessible Double

Sustainable Accessible Double

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Sustainable Superior Double

A hotel room with a bed, pillows, a red pillow, a wall-mounted lamp, and framed posters on the wall.

Sustainable Superior Double

8.8 out of 10
Excellent
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Sustainable Small Double

A modern hotel room with a bed, a bedside table with a kettle, a wall-mounted shelf with books, and a unique U-shaped pillow.

Sustainable Small Double

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Sustainable Standard Double

A modern hotel room with a large bed, a desk, a chair, and a window with a city view.

Sustainable Standard Double

8.8 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Sustainable Standard Twin

A hotel room with two beds, a wall-mounted light fixture, and framed artwork.

Sustainable Standard Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Sustainable Superior Twin

Sustainable Superior Twin

Sustainable Superior Twin

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Sustainable Executive King

Sustainable Executive King

Sustainable Executive King

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Cosy

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Cosy

  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for The Usual

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Usual

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for The Twin

Laptop workspace, blackout curtains, soundproofing, free WiFi

The Twin

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

The Usual Brussels

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Weekly housekeeping is available.
The Usual Brussels offers 72 accommodations with hair dryers and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Usual Brussels, you're just a quick walk from Rue Neuve. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include a multilingual staff and an elevator
  • Within a 15-minute walk of La Grand Place and Brussels Christmas Market
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Usual Brussels also features multilingual staff, express check-in, and express check-out. A complete renovation of The Usual Brussels was completed in April 2024.

This 4-star Brussels hotel is smoke free.

The U Bar - Onsite café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The U Bar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Renovated entire property - April 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a fee for luggage storage before check-in and after check-out.
Property Registration Number 0720561233
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Maxhotel
Maxhotel Brussels
Maxhotel Hotel
Maxhotel Hotel Brussels
Maxhotel
The Usual Brussels Hotel
The Usual Brussels Brussels
The Usual Brussels Hotel Brussels

The Usual Brussels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 173 reviews
Rating 8 - Good. 32 out of 173 reviews
Rating 6 - Okay. 10 out of 173 reviews
Rating 4 - Poor. 4 out of 173 reviews
Rating 2 - Terrible. 4 out of 173 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A uncomplicated hotel. Excellent location and all staff superbly helpful. Thank you
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

JUSTIN MARC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location, near the Grand Palace and Brussels Nord station, making it perfect for short trips. Hotel room is spacious and clean. Staff provides excellent customer service.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and accommodating staff, room was very clean, great location. I originally booked a room for one night but ended up staying three nights. I would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Phoebe

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, helpful staff, easy access and good amenities
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located….great hotel!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect trip, 5 stars.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great that it is an eco friendly place. Good hotel and location but the rooms are too small.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and comfy, and the staff were very helpful.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, room comfort
A really nice hotel, with clean modern rooms friendly staff and an excellent location. Breakfast buffet is also brilliant
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Ussama

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, close to central location. Pleasant staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Siobhan

The whole hotel was spotless and very eco-friendly. The staff were incredibly friendly and hospitable,
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

JERALD

Liked: Cleanliness, property conditions & facilities
Great location. Safe and walkable to everywhere. Great customer service and the breakfast is wow Will stay here again and highly recommended.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Alli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Lots to do, very nice and clean, bed was a bit firm for us. Service outstanding!!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
The room was clean and spacious.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Marc-Andre

Loved it
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy to get to surrounding areas. Enjoy our time there
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and customer service!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

JERALD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area. Walkable to everywhere. Highly recommended. Will stay here again
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Lantona

Liked: Cleanliness, staff & service, amenities
Comfortable, clean and excellent location. Thank you very much to Usual Brussels!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Adam

Liked: Staff & service, amenities, property conditions & facilities
Great location and loved the design and comfort of the room.
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Irma

Disliked: Staff & service
The hotel is in a good location. But, they have sex stores all around the hotel.The staff is not very friendly and the beds are really hard so if you have a bad back you probably should not stay here. One of the elevators was broken so it took me like 15 mins to get 2 floors down with suitcases. . we did order a cappuccino from the restaurant and I just have to say I will give it a one. I do have to say there was a lot of restaurants near by.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Functional hotel with clean rooms and very attentive staff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Aug 2025