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Best Western Priory Hotel

3.0 star property

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Photo gallery for Best Western Priory Hotel

A dining table set with white napkins, wine glasses, and cutlery, with a view of trees and a building outside.
A neatly made bed with a wooden frame and white bedding, a wall-mounted light fixture, and a partial view of a window with curtains.
A garden with a wooden bench and a metal archway.
A spacious indoor dining area with large windows, white tablecloths, and gold chair sashes.
A courtyard with a gravel area, a neatly trimmed hedge, and a building with a large windowed section.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Mildenhall Road Suffolk, Bury St Edmunds, England, IP32 6EH
  • Place, The Apex
    ‪3 min drive‬
  • Place, The Athenaeum
    ‪4 min drive‬
  • Place, Bury St Edmunds Abbey
    ‪5 min drive‬
  • Airport, Cambridge (CBG)
    ‪37 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a mirror, and a telephone.

Superior Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a window with curtains, a bedside table, and a radiator.

Family Room, Multiple Beds, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a wooden headboard, a bedside table, and a wall-mounted lamp.

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a headboard with integrated lighting, a bedside table with a phone and a lamp, and a framed artwork on the wall.

Classic Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, bedside tables, a desk, and a mirror.

Classic Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Single Bed, Non Smoking

A bathroom with a bathtub, sink, and toilet.

Classic Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Non Smoking

A hotel room with two single beds, a wooden headboard, a small table, a chair, and a painting of a deer on the wall.

Superior Room, 2 Single Beds, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Single Beds, Superior Room, Non-Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

2 Single Beds, Superior Room, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 Double Bed, Non-Smoking, Executive Room

Desk, blackout curtains, iron/ironing board, free WiFi

1 Double Bed, Non-Smoking, Executive Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Best Western Priory Hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a meeting room, and dry cleaning are onsite.
Best Western Priory Hotel offers 36 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Best Western Priory Hotel. During your stay, you'll be within walking distance of CurveMotion. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy garden views while dining at Garden Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Just a 2-minute drive from CurveMotion and a few minutes from The Malthouse Project
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, barbecue grills, and a garden are also featured at the business-friendly Best Western Priory Hotel. Self parking is free.

This 3-star Bury St Edmunds hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Garden Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Garden Restaurant

Family friendly

  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel
Best Western Priory Bury St Edmunds
Best Western Priory
Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel
Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel Bury St Edmunds

Best Western Priory Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 221 out of 691 reviews
Rating 8 - Good. 249 out of 691 reviews
Rating 6 - Okay. 130 out of 691 reviews
Rating 4 - Poor. 59 out of 691 reviews
Rating 2 - Terrible. 32 out of 691 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Uko

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, parking avaliable and breakfast was ok.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, equipped with what you need. Lovely touch to leave sweeties in your room. Beautiful gardens, and very friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and lovely, definitely our favourite hotel we’ve ever stayed at
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Terese

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful xx room super clean and comfortable
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel at a good price.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, spacious and warm room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit to best western priory hotel staff very helpful and friendly rom was great stayed in same room as last time ( disabled ) looking forward to our next visit .
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
I booked this on behalf of a colleague " room was spotless, bed was comfortable and the breakfast was delicious".
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Nice size clean room and good food.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Paula

Very pleasantly surprised at how lovely this hotel was. We had dinner and breakfast and both were very good. Very clean and very friendly staff. Would definitely stay here again.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was inviting and clean and staff were friendly and very helpful. Had a very nice evening meal there too and breakfast was great. Only slight negative was two very narrow single beds in our room.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Our stay was great excellent value for money. Nice and clean. Everything you need. Good car parking. Good location. Some of the room was a little dated and worn but still fine. Staff friendly and helpful
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and of good quality. Staff were friendly and helpful. Good location for visiting Bury St Edmunds and the surrounding countryside
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff was lovely and welcoming and would definitely return
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean & comfortable. Bathroom was a bit grubby in places.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Good staff, clean quiet room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities
the room was comfortable and clean - if I wanted to be really critical there are small amounts of black mold around the bath and embedded in the bottom of the shower screen. The bar /lounge was comfortable and the food was great as were all the staff we engaged during our stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
All good nice place friendly staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, peaceful in beautiful grounds
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Room was huge. Nice setting in a large garden area. Peaceful. Lots of parking. Good breakfast. Recommended.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect for an overnight stay. A spacious, clean and well presented room. Friendly staff and good amenities.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service
Staff were friendly and polite. Room was clean. Strange knocking from the plumbing in the bathroom was a pain.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
The staff have been fantastic and the room is fabulous
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice food and nice accommodation
Stayed 1 night in Apr 2025