Ballina Byron Islander Resort and Conference Centre

4.0 star property

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Photo gallery for Ballina Byron Islander Resort and Conference Centre

Terrace/patio
Garden
Premium King
Breakfast, dinner served; local cuisine, pool views
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
1 Ronan Place, West Ballina, NSW, 2478
  • Big Prawn
    ‪7 min walk‬
  • Ballina Fair Shopping Centre
    ‪3 min drive‬
  • Ballina Golf Club
    ‪8 min drive‬
  • Ballina, NSW (BNK-Ballina - Byron Gateway)
    ‪7 min drive‬

Room options

Premium King

  • Sleeps 2
  • 1 King Bed

Executive Twin

  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Executive Queen

  • Sleeps 2
  • 1 Queen Bed

Premium Room, Jetted Tub

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Executive Disabled

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Premium Queen Spa

  • Sleeps 2
  • 1 Queen Bed

Standard Twin

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Queen

  • Sleeps 2
  • 1 Queen Bed

Executive Room, 2 Bedrooms

  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About this property

Ballina Byron Islander Resort and Conference Centre

Motel in Ballina with an outdoor pool and a restaurant
Along with an outdoor pool, this motel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a conference center, and a business center.
Ballina Byron Islander Resort and Conference Centre offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Ballina Byron Islander Resort and Conference Centre. During your stay, you're just a quick walk from Big Prawn. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy local cuisine and garden views while dining at The Terrace Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business center, 3 meeting rooms, and a conference center
  • Within a 15-minute walk of Big Prawn and Richmond River Nature Reserve
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and 3 meeting rooms.

WiFi is free in public spaces. Event space at this motel measures 1292 square feet (120 square meters) and includes a conference center. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Ballina Byron Islander Resort and Conference Centre. Self parking is free.

Smoking is allowed in designated areas at this 4-star Ballina motel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.
The Terrace Restaurant - This poolside restaurant specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: AUD 5.50 to 40 for adults and AUD 5.50 to 40 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Terrace Restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Highchair
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate bedroom

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,292 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Saturday (7 AM - 9 PM) and Sunday - Sunday (2:00 PM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5.50 to 40.00 for adults, and AUD 5.50 to 40.00 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Saturday: 7 AM - 9 PM
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ballina Island
Ballina Island Motor Inn
Ballina Motor Inn
Ballina Byron Islander Resort
Byron Islander Resort
Ballina Byron Islander
Byron Islander
Best Western Ballina Island Motor Inn
Ballina Byron Islander Resort and Conference Centre Motel
Ballina Byron Islander Resort and Conference Centre West Ballina

Ballina Byron Islander Resort and Conference Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 261 out of 544 reviews
Rating 8 - Good. 207 out of 544 reviews
Rating 6 - Okay. 49 out of 544 reviews
Rating 4 - Poor. 19 out of 544 reviews
Rating 2 - Terrible. 8 out of 544 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lesley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved the pool. Nice, easy, convenient place to stay. Staff were happy and accommodating. It would have been a lot more comfortable if the separate bedroom had aircon ...it was very hot and stuffy with just a standing fan., window opened to the car park (no breeze). Air con was in main lounge with 2 single beds .. stayed mid January .
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were friendly and helpful. room was clean. unfortunately we didn't get the opportunity to wine or dine at the cafe/bar or restaurant but the drinks list and prices is excellent and the restaurant menu very appealing.
Stayed 1 night in Jan 2025

6/10 Okay

Belinda

Travelled with partner
Liked: Cleanliness, staff & service
Although the room was clean, we thought is was extremely average & outdated in the decor for the price of $175 in a "budget" room for one night
Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, close to shopping centre
Stayed 1 night in Jan 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place for an overnight stop
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always very friendly and the rooms are always clean and presentable
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Lochlan

Stayed 2 nights in Jan 2025

6/10 Okay

Leisa

Liked: Cleanliness
Disliked: Staff & service, amenities
It was ok. A bit dated, Bed comfortable but on the soft side. Pool ok but needs an upgrade. I booked as there is a restaurant onsite but on arrival I was told it was closed but would reopen the next day. It didn’t open the next day and hotel is not close to town centre. A bit frustrating. If you smoke get ready to feel like an outcast. Stand next to a fence, with no shelter or seating. The property needs a designated smoking area that is a little more respectful of people.
Stayed 2 nights in Jan 2025

8/10 Good

Sonja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for the night.
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very well looked after property. Would stay here again
Stayed 2 nights in Dec 2024

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jane

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

peter

Stayed 1 night in Nov 2024

8/10 Good

Tracey, Essendon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well presented. Lovely garden & room aspect. Not close to city centre
Stayed 1 night in Nov 2024

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service
Great to have a restaurant on site. Food was awesome. Shame breakfast had to be pre booked and no hot food at weekend.
Stayed 1 night in Nov 2024

10/10 Excellent

ROSLYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 days. All staff was more than friendly and helpful in all aspects. The property is very clean and the beds very comfortable. We enjoyed long walks from this property as we enjoyed discovering more of Ballin.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will return. Very very comfortable bed. Lovely clean room.
Stayed 1 night in Oct 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
We love the dog Zac and the staff where helpful
Stayed 3 nights in Oct 2024

8/10 Good

Mercedes

Stayed 2 nights in Sep 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Rufino

Liked: Staff & service
We stayed with my wife for 2 days. When we entered the room we noticed that the bedsheet has stain but I just requested the following day to clean up the room… they just put back the same bedsheet. Also they did not replaced the milk so I again went to the reception to ask for more milk.
Stayed 2 nights in Sep 2024