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Pousada das Hortênsias

3.0 star property

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Photo gallery for Pousada das Hortênsias

Aerial view
Gazebo
Gazebo
Interior detail
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

View in a map
Rua Engenheiro Adelardo, Soares Caiubi, 197, Campos do Jordão, Sao Paulo, 12460-000
  • Bride's Veil Falls
    ‪5 min walk‬
  • Capivari Park
    ‪8 min walk‬
  • Elephant Hill Viewpoint
    ‪19 min walk‬

Room options

View all photos for Quarto Luxo Duplo

Quarto Luxo Duplo

Quarto Luxo Duplo

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

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Quarto Luxo Triplo

Quarto Luxo Triplo

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quarto Standard Duplo

Quarto Standard Duplo

Quarto Standard Duplo

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

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Room

Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Quarto Standard Triplo

Quarto Standard Triplo

Quarto Standard Triplo

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Pousada das Hortênsias

Family-friendly hotel with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a microwave in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free use of bicycles, a 24-hour front desk, and an arcade/game room are onsite.
Pousada das Hortênsias offers 55 accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Campos do Jordão hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Pousada das Hortênsias. During your stay, you're just a quick walk from Elephant Hill Cable Car. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym, complimentary bicycles, and a playground
  • Within a 10-minute walk of Elephant Hill Cable Car and Capivari Park
  • Airport shuttle service available for a fee
Pousada das Hortênsias offers its guests a fitness center and complimentary bicycles. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. An airport shuttle (available 24 hours) is available for a fee. An arcade/game room, tour/ticket assistance, and a garden are also featured at the family-friendly Pousada das Hortênsias. Self parking is free.

This 3-star Campos do Jordão hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Private picnics

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Free bicycle rentals
  • Games
  • Gym
  • Playground
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Firepit
  • Garden
  • Picnic area

Accessibility

  • Lift

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pousada das Hortênsias

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 1350 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Pousada das Hortênsias offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Pousada das Hortênsias Campos do Jordao
das Hortênsias Campos do Jordao
Pousada (Brazil) Pousada das Hortênsias Campos do Jordao
Pousada (Brazil) Pousada das Hortênsias
Pousada das Hortênsias Campos do Jordao
Campos do Jordao Pousada das Hortênsias Pousada (Brazil)
das Hortênsias
Brazil Das Hortensias
Pousada das Hortênsias Hotel
Pousada das Hortênsias Campos do Jordão
Pousada das Hortênsias Hotel Campos do Jordão

Reviews

Pousada das Hortênsias Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 299 out of 384 reviews
Rating 8 - Good. 71 out of 384 reviews
Rating 6 - Okay. 9 out of 384 reviews
Rating 4 - Poor. 2 out of 384 reviews
Rating 2 - Terrible. 3 out of 384 reviews

Reviews

8/10 Good

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2022

8/10 Good

Izabela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ótimo para crianças

Hotel perfeito para ficar com crianças (meu filho de 2 anos ficou louco com as kombis e carros espalhados pelo hotel). O serviço do restaurante / bar deixou a desejar (comida boa, mas com muita demora para servir).
Stayed 2 nights in Jul 2022

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltarei com certeza!

Peguei o hotel de última hora e não tinha nenhuma referência. Não me decepcionei em nada. Tudo limpo e aconchegante. Não fica no centro mas a caminhada até o centro é rápida e bem gostosa. Café da manhã muito bom!
Stayed 2 nights in Jun 2021

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Gleisse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi incrível, desde o atendimento, ao quarto, ao café da manhã e as dependências da pousada, tudo muito bom. Super recomendo.
Stayed 1 night in Jun 2025

10/10 Excellent

JUVENAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Rosangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei muito do atendimento. Da recepção Do cafe da manhã.. Porém o quarto que fiquei hospedada estava cheirando mal... O mal cheiro estava saindo do ralo e pia do banheiro... Fiquem mais atento nessa questão.... Obrigada.
Stayed 1 night in May 2025

2/10 Terrible

José Cleveilton

Stayed 2 nights in May 2025

10/10 Excellent

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Tudo foi excelente, desde a recepção muito agradável, o quarto muito limpo e arrumado e o café da manhã bem variado. A estrutura é muito boa, certamente voltaremos.
Stayed 1 night in May 2025

10/10 Excellent

Cristiane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi magnífica, tanto o atendimento quanto as condições do hotel sao fantásticas, o cafe.da.manha é excelente.
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruno Yukio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IDEAL OARA

Stayed 1 night in Apr 2025

10/10 Excellent

Cristiano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção para ficar em Campos do Jordão. Atendimento nota 10, tudo limpo e organizado, excelente café da manhã e da tarde. Pousada proximo ao parque Capivari.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento
Stayed 2 nights in Apr 2025

10/10 Excellent

Ive

Stayed 3 nights in Apr 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

A pousada é bem aconchegante. Os funcionários são extremamente educados e atenciosos. O café da manhã é maravilhoso, com muitas opções. A localização é boa, a uns 10 minutos de caminhada do centro, Parque Capivari e restaurantes, em um local bem tranquilo.
Stayed 1 night in Apr 2025

10/10 Excellent

João Paulo

Stayed 1 night in Apr 2025

10/10 Excellent

F R

Stayed 1 night in Mar 2025

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia com destaque para a equipe maravilhosa da recepção. Colchão muito mole para o meu hábito de sono, mas foi uma boa hospedagem
Stayed 3 nights in Mar 2025

10/10 Excellent

PAULO SÉRGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Indico fortemente

Tudo preparado com muito capricho. O atendimento dispensado por cada membro do staff é maravilhoso. Café da manhã e chá da tarde também excelentes.
Stayed 4 nights in Mar 2025