26 Apr 2021 by Edgar Novelo
Thank you for this fabulous review. It is wonderful to learn that we have exceeded your expectations and please know that nothing will make us happier than welcoming you back very soon to our resort!
19 Apr 2021 by Edgar Novelo
We appreciate your comment; we are glad to read that you enjoyed your stay with us, your suite, the beach area, and the service provided by our staff. On the other hand, we're sorry that you were disappointed with our Italian restaurant. I've shared your review with our Executive Chef. We hope you will grant us the opportunity to welcome you once again!
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Grand Fiesta Americana Coral Beach Cancun - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Grand Fiesta Americana Coral Beach Cancun - All inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a fitness centre, and a kids' pool. There are 5 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 poolside bars, A swim-up bar, and A bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business centre. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Grand Fiesta Americana Coral Beach Cancun - All inclusive. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 4.5-star Cancun property.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free valet parking
Grand Fiesta Americana Coral Beach Cancun - All inclusive offers 602 forms of accommodation with minibars and a safe. Rooms open to balconies. Plasma televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries. This Cancun property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
Guests are served a free full breakfast daily from 6:00 AM to 11:00 AM.
Le Basilic – This restaurant specialises in French cuisine and only serves dinner. Reservations are required.
La Joya – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
Isla Contoy – This restaurant specialises in seafood and serves lunch and dinner. Open selected days.
Coral Café – This coffee shop specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Viña del Mar – This restaurant specialises in international cuisine and serves brunch and lunch. Reservations are required. Open selected days.
24-hour room service is available.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and beverages are not permitted on the premises.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.
