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Hotel NYX Cancun All Inclusive

3.5 star property

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Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Creator video
4 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property – evening/night
On the beach, white sand, beach cabanas, sun-loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Isla Dorada
    ‪9 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(75 reviews)
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room

Junior Room

8.0 out of 10
Very good
(6 reviews)
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

8.6 out of 10
Excellent
(40 reviews)
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.8 out of 10
Good
(96 reviews)
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

8.8 out of 10
Excellent
(57 reviews)
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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Exterior
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  • All-inclusive
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4.2 out of 5, Very good, 1,857 reviews
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includes taxes & fees
5 Jan - 6 Jan 2026
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About this property

Hotel NYX Cancun All Inclusive

On beach with outdoor pool, near La Isla Shopping Mall
At Hotel NYX Cancun All Inclusive, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the property's 4 restaurants.
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the property include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Hotel NYX Cancun All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. Features include free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with a beachfront location at Deck, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and volleyball
  • Guests have great things to say about the beach and the clean accommodations
  • Just a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 8 minutes by foot from La Isla Shopping Mall
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive like an outdoor pool, a fitness center, and a steam room.

There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

Deck - This beachfront restaurant specializes in international cuisine and serves lunch only.
Balam - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Balam
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to January 31 2026 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.58 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Nyx All Inclusive
All-inclusive property Hotel Nyx Cancun All Inclusive Cancun
Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 954 out of 1656 reviews
Rating 8 - Good. 379 out of 1656 reviews
Rating 6 - Okay. 183 out of 1656 reviews
Rating 4 - Poor. 57 out of 1656 reviews
Rating 2 - Terrible. 83 out of 1656 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Raquel Elizabeth

Stayed 8 nights in Sep 2025

10/10 Excellent

Meiyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gena Wiebe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 7 nights in Sep 2025

8/10 Good

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service
I liked the property and its services and staff. However, the "All" inclusive it is NOT inclusive if you want decent wines, NOT better you need to buy $600 MX at least to get a $10-12 USD wine bottle. Also, we were charged some bogus non disclosed beach cleaning fee when the beach was full of seaweed. The Tios(Spaniards) could do better with the house wine than thay cheap ass Tempranillo that it is NOT even good for a Kalimotxo. Get, wine from Baja. Cheaper and better. I almost bought the membership, but couldn't gift weeks to whoever I choose, whether family or friend without paying extra fees. EVERYTHING is an upgrade there. Other than that it is a lovely place. Cheers!!!
Stayed 4 nights in Sep 2025

8/10 Good

trinidad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 4 nights in Sep 2025

6/10 Okay

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
The food was disgusting. It was a super small buffet. The food wasn’t covered and flies were all over the food. There wasn’t a good selection and they didn’t have
Stayed 3 nights in Sep 2025

10/10 Excellent

Roselyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurants, nice beach
Stayed 4 nights in Jul 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay. Nice and friendly staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Atuanya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We celebrated a big wedding anniversary. It was lovely. The staff was very professional, warm and friendly. We really enjoyed our stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Colby

Stayed 2 nights in Sep 2025

10/10 Excellent

Amayranet Mendoza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice, accommodating, and understanding. They helped with everything my partner and I were confused about, and we are some shy people so they helped us out a lot. They have 3 areas to dine: The deck, Umami, Chianti & Tacos Villanos and all were delicious. While the deck was more buffet like, the food was good for the amount there was and for it being resort food. However, Umami and Chianti had amazing food and a really good selection, each time my partner and I went we left with a stuffed stomach. The great thing about these places is that if we stayed a certain amount of days we were able to get free dinner, since we stayed 2 weeks we had 3 days at chianti & 2 at Umami. Umami has hibatchig which the reservation is needed for, or you can just go in to the sushi bar and eat, most things on that menu are all included. Tacos villanos were really good too but we paid out of pocket, which was more than fine for us considering all the free food we were getting. The housekeeping staff was kind to call and even slip a paper under our door to see if we wanted our room clean, and they were quick to come and clean. The area around the hotel was beautiful and walkable, we never felt unsafe. I would recommend this hotel to people who have never been to cancun. 10/10
view from the vip cabañas
view from the deck
the deck breakfast
the pool
Stayed 14 nights in Sep 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Fernando Tipacti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing vacation spot!
Stayed 7 nights in Aug 2025

8/10 Good

Onome

Liked: Cleanliness, staff & service, property conditions & facilities
It’s really beautiful and I had so much fun
Stayed 1 night in Sep 2025

10/10 Excellent

Arito

Stayed 4 nights in Sep 2025

8/10 Good

Jacqualyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort and fresh food
Stayed 10 nights in Sep 2025

8/10 Good

Zhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 1 King Bed with 398 sqft but the staff downgraded us and positioned it as an “upgrade” to ocean view, while the actual room was really tiny with only 100+ sqft; it was just a double bed and smelly, let along it was just partial ocean view and the balcony doors couldn't function. Eventually we got the right room back but had to carry huge luggage all the way down from the 5th floor (no elevator) and across buildings. When we just arrived, the concierge kept pushing services even when we told him we were starving and tired. Nights were super loud with shows going until midnight, so make sure you bring earplugs. That said, I’m still giving credit that the staff are very friendly and patient. I saw the manager was onsite every day which was appreciated. The two restaurants serve great food. They had loud construction going on during our stay so make a note of that if you plan to book this place in the next 2-3 months.
Stayed 5 nights in Sep 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very glad I’d good and service
Stayed 6 nights in Aug 2025

10/10 Excellent

Keyu

Stayed 4 nights in Sep 2025

10/10 Excellent

rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel. The staff is very respectful and helpful. Take care of you every moment you’re there. Definitely coming back
Stayed 2 nights in Aug 2025

6/10 Okay

Scott Michael, McDonough

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First day. I dont understand the positive reviews. Absolutely nothing special. Beach chairs are terrible, beach sargoso is not treated, food is average, "upscale" restaurants think they can require formal attire, drinks take forever and beer is warm. If you want something other than modelo, its extra. Service is below average of other resorts. Last day- Final thoughts are not much different than the first day. By Day 3, we gave up on eating in the hotel. The food was just pretty terrible at all times and days. The beach was plowed everyday after the first so we did have a nice beach day on the last day. Also shout out to Rafael, the bartender in the Lobby Bar. He should be in Vegas. And Luis on the beach. Overall, NYX is not a 4.5 star resort. At least not in Cancun. We will leave disappointed.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria Franco and Alan

Liked: Cleanliness, staff & service, property conditions & facilities
What we liked was that everybody at the Hotel and Restaurants made us feel wonderful our favorite time of day was breakfast and dinner buffet’s having International food every night nd the service was excellent also the entertainment every night ❤️❤️❤️❤️
Stayed 9 nights in Aug 2025