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Occidental Costa CancĂșn All Inclusive

3.5 star property

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Photo gallery for Occidental Costa CancĂșn All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
Garden
Interior entrance
4 restaurants, seafood
Indoor wedding

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, EscĂ©nica Tower
    â€Ș2 min walk‬
  • Place, Playa Tortugas
    â€Ș6 min walk‬
  • Place, Langosta Beach
    â€Ș13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    â€Ș32 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(300 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

7.6 out of 10
Good
(69 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(62 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

2x2 interconnecting rooms

2x2 interconnecting rooms

8.4 out of 10
Very good
(40 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Occidental Costa CancĂșn All Inclusive

Catch some rays at the beach or spend the day relaxing at Occidental Costa CancĂșn All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Costa CancĂșn All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
Occidental Costa CancĂșn All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Tortugas. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy seafood at La Claraboya, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages, facials, or body treatments at Zenserenz
  • Services include babysitting, a kid's club, and a lifeguard on site
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the pool
  • Just a 4-minute walk from EscĂ©nica Tower and a 3-minute drive from Puerto Cancun Marina Town Center
Occidental Costa CancĂșn All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa CancĂșn All Inclusive like a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a hot tub, a steam room, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

Guests are served free buffet breakfast daily from 7:00 AM to noon.
La Claraboya - This restaurant specializes in seafood. Reservations are required.
MĂ©xico Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.
Late night fare is available from room service (during limited hours).

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • MĂ©xico Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa CancĂșn All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa CancĂșn All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa CancĂșn All Inclusive Cancun
Occidental Costa CancĂșn Cancun
Occidental Costa CancĂșn
Occintal Costa CancĂșn Inclusi

Occidental Costa CancĂșn All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1185 out of 2642 reviews
Rating 8 - Good. 674 out of 2642 reviews
Rating 6 - Okay. 409 out of 2642 reviews
Rating 4 - Poor. 177 out of 2642 reviews
Rating 2 - Terrible. 197 out of 2642 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesus

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great value for a all inclusive, great food start over all great place to stay
Stayed 4 nights in Nov 2025

8/10 Good

Andrea

Stayed 5 nights in Nov 2025

10/10 Excellent

Eduardo

Stayed 4 nights in Nov 2025

10/10 Excellent

Lisandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 4 nights in Nov 2025

10/10 Excellent

Jose R Mendoza

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent services very professional, th only issue we experience with the rental car, first never show up and when I called they arrived with a ven s t big and also said if I going up dropped at the hotel they will charger a feed of 85 dollars so bad Ill never recomended
Stayed 8 nights in Nov 2025

10/10 Excellent

Casey Rae

Stayed 5 nights in Nov 2025

10/10 Excellent

Eseta

Liked: Cleanliness, property conditions & facilities
Yes very clean and staffs were very good
Stayed 2 nights in Nov 2025

8/10 Good

Dwayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was a nice experience but i wish the weather was better
Stayed 3 nights in Nov 2025

2/10 Terrible

Claire

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Check in took a very long time. I asked for a quieter room, and was switched to a room away from the bar, but right next to the boulevard on one side and the children’s play area on the other. I’m not sure if this was reception being deliberately nasty or maybe this hotel truly has no quiet rooms. Either way, would not recommend.
Stayed 1 night in Nov 2025

8/10 Good

Giacomo

Stayed 9 nights in Nov 2025

4/10 Poor

Anna

Stayed 7 nights in Nov 2025

8/10 Good

Curtis Mosley, Brockton

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 6 nights in Nov 2025

10/10 Excellent

Rowena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. It is clean, safe, and well-maintained. There is a variety of food options and they got all we needed to have a fun CancĂșn vacation. They are affiliated with outside excursions which made it so convenient for us.
Stayed 5 nights in Nov 2025

10/10 Excellent

Giulianne

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

Jaspreet

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room with amazing view. 10/10
Stayed 5 nights in Nov 2025

6/10 Okay

Salena

Stayed 4 nights in Nov 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Room was standard, staff was nice, even though there is no swim up bar there is poolside and beachside service, food was good. Small resort but had everything you needed. Would stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Otilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe,great hospitality, awesome bartenders, great food options, would definitely recommend
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexson

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, personal servicial, servicio de habitaciĂłn respetuoso y responsable. Instalaciones hermosas, la Ășnica recomendaciĂłn serĂ­a la temperatura de agua de la piscina, estaba muy frĂ­a y no pudimos disfrutar del todo en esta ĂĄrea.
Stayed 7 nights in Nov 2025

10/10 Excellent

Darcy

Clean, friendly staff
Stayed 5 nights in Nov 2025

6/10 Okay

MAGDALENA ELZBIETA

Stayed 7 nights in Nov 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the All Inclusive service and staff provided an excellent service, always with a smile in their faces. Definitely, I would come back to this hotel.
Stayed 8 nights in Nov 2025

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good!
Stayed 3 nights in Nov 2025

10/10 Excellent

Kiomy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were super sweet and very attentive to me and my partner made us feel very welcomed had lots of activities throughout the day and many food options to eat. Overall wonderful experience!!
Stayed 4 nights in Nov 2025

8/10 Good

Hailie Elizabeth Marie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Room and resort were very clean. The food was great. My only complaint is the pictures of the property are old and the beach doesn’t look like the pictures. It was quite disappointing as a beach lover.
Stayed 9 nights in Nov 2025