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Occidental Costa Cancún All Inclusive

3.5 star property

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Photo gallery for Occidental Costa Cancún All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
Property video
Junior Studio Suite, Hot Tub, Ocean View | View from room
Interior entrance
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪8 min walk‬
  • Place, Langosta Beach
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(328 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

7.6 out of 10
Good
(73 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(66 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for 2x2 interconnecting rooms

2x2 interconnecting rooms

2x2 interconnecting rooms

8.4 out of 10
Very good
(41 reviews)
  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Occidental Costa Cancún All Inclusive

Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.
Occidental Costa Cancún All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Tortugas. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy seafood at La Claraboya, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with hot stone massages, facials, or body treatments at the spa
  • Services include babysitting, a kid's club, and a lifeguard on site
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Escénica Tower and a 3-minute drive from Puerto Cancun Marina Town Center
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a hot tub, a steam room, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

Guests are served free buffet breakfast daily from 7:00 AM to noon.
La Claraboya - This restaurant specializes in seafood. Reservations are required.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.
Late night fare is available from room service (during limited hours).

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included

Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun

Barcelo Cancun All Inclusive

Barcelo Cancun Costa

Barcelo Costa

Barcelo Costa All Inclusive

Barcelo Costa Cancun

Occidental Costa Cancún All Inclusive All-inclusive property

Cancun Costa

Cancun Costa Barcelo

Costa Barcelo Cancun

Barcelo Costa Cancun Hotel Cancun

Barcelo Costa Cancun Mexico

Costa Real Cancun

Gran Costa Real

Occidental Costa Cancún All Inclusive Cancun

Occidental Costa Cancún Cancun

Occidental Costa Cancún

Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1281 out of 2817 reviews
Rating 8 - Good. 727 out of 2817 reviews
Rating 6 - Okay. 433 out of 2817 reviews
Rating 4 - Poor. 177 out of 2817 reviews
Rating 2 - Terrible. 199 out of 2817 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashley

Great staff. Clean rooms.
Stayed 3 nights in Feb 2026

10/10 Excellent

Dwight, Spring

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay.
Stayed 3 nights in Feb 2026

4/10 Poor

Geovanna

Stayed 4 nights in Feb 2026

2/10 Terrible

Yasmin Krishna

Travelled with group
Liked: Staff & service
The resort is older. Check in and Check out was extremely disorganized and inefficient. We waited for 45 minutes to check in and almost missed our ride to the airport because of delayed check out. They have someone floating with a clip board but that person does nothing for you. Additionally they advise you that you can only go to the reserved restaurants once so you are basically stuck with the buffet. The food at the restaurants other than the buffet is much better. Just head to a reservation only resto and give the greeter a $5 or $10 USD and they will seat you and you will have a much better meal. Beach is very small. Staff is fantastic though. I'm not picky but this is no frills.
Stayed 3 nights in Feb 2026

2/10 Terrible

Shanequa

Travelled with family
Disliked: Cleanliness, amenities
My stay was horrible. My room was hot. We asked them to fix the air or move our room at least 3 times and nothing ever happened. The sheets were old and the food at the snack bar was old and disgusting. Also the glasses for the drinks weren’t clean. I will never stay here again
Stayed 2 nights in Feb 2026

6/10 Okay

graciela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Food could be better
Stayed 3 nights in Feb 2026

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 7 nights in Feb 2026

10/10 Excellent

Jocelyn

Stayed 4 nights in Feb 2026

8/10 Good

Gary, Bismarck

Stayed 7 nights in Feb 2026

10/10 Excellent

Joy Jennifer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Stayed 4 nights in Feb 2026

6/10 Okay

Yvona Ruckschlos

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in
Stayed 3 nights in Feb 2026

6/10 Okay

Jamie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff is amazing and the place is very clean. However it is smaller than appears online and there is very little entertainment Barely any music playing even at the 2 bars. There is not a pool swim up bar. The lobby bar is beside the pool but inconvenient and the beach bar isn’t much better. I felt like I was in my own backyard how small the property is. Also THE ONLY SMOKING AREA is OUTSIDE THE HOTEL PROPERTY. a bench on the sidewalk. but you can request a smoking balcony room for a small daily fee $30 USD per night If you’re looking for a very low key place with great staff and clean property this place is for you. If you’re looking for any more than that probably not
Stayed 4 nights in Feb 2026

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great food, lots of entertainment
Stayed 9 nights in Feb 2026

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good from the staff to the rooms and food! Extremely grateful Thank you Make sure you visit Lucio at the beach bar and Mr Vanilly Two outstanding human beings best of wishes
Stayed 4 nights in Feb 2026

10/10 Excellent

Brian, Edmonton

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the food was excellent. Would go back again but the music is a bit loud every night from 8-10.
Stayed 9 nights in Feb 2026

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing and very helpful. We always had wonderful service from the buffet staff. The view was amazing, the beach was nice and clean. Rooms were comfy and enough space for my family of 5.
Stayed 5 nights in Feb 2026

10/10 Excellent

CHAD CODY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great room, very clean. excellent staff
Stayed 7 nights in Feb 2026

8/10 Good

Manfred Felix

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice
Stayed 7 nights in Feb 2026

6/10 Okay

Vickie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ehile the hotel itself is nice, be advised, this is party Central. Every room faced the courtyard so you could not escape the blaring live musical events that happened nightly. So if you have peace and quiet in mind, this place is not for you. Secondly, the customer service was severely lacking. The front desk was always always understaffed. When I went to ask about an item that I lost in the pool area. I had to file a report, come back another day, file a report with a different person and after all of that and 72 hours of trying, no one could even tell me whether my item was turned in. not go back.
Stayed 4 nights in Feb 2026

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Food was good, even at the buffet and the staff were lovely. The whole place was very clean and it was wonderful being on the beach
Stayed 5 nights in Feb 2026

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Good to stay
Stayed 3 nights in Feb 2026

10/10 Excellent

Jack, Kingman

Stayed 7 nights in Feb 2026

8/10 Good

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Staff and food were fantastic. However our room faced the street and was quite noisy.
Stayed 3 nights in Feb 2026

4/10 Poor

Christina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was very clean , the food sucked at all the restaurants and all they wanted was your money since we walked in the door , the front desk staff was slow and they did not even try to accommodate, the security thought they were actual cops lol the water sports agent did not explain anything before purchase I was there for 8 days and they were still asking for me room # then when I needed to extend my stay do to weather they were trying to make me pay more then I actually paid for my original stay never returning would not recommended please stay away
Stayed 8 nights in Feb 2026

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness
Occidental Costa was a nice stay, rooms were clean, water hot, air cold, staff was extremely friendly, kind & helpful. The resort is smaller, 1 pool, beach is small. I'd say my only negative was there are 4 restaurants A mexican, Italian, seafood & the buffet. We stayed 6 days, so they said we get 3 reservations for a 6 day stay. You can only make reservation 2 days ahead, not 1, not the day of, it was kind of strange. We did get into all 3, but honestly I wanted to leave the restaurants and head to the buffet each time we actually did from the seafood restaurant. I'm a foodie, but I give alot of grace at all inclusives, (I also was raised by a Mexican grandma) so I think thats why I found the buffet food so comforting. They always had a great selection, good comfort food, breakfast, lunch & dinner, clean, and staff was Sooo friendly. So 4 stars because the reservations issue was irritating. But 5 stars to the resort and staff. The entertainers for the poolside & activities were great. For the price, and a nice calm, pleasant trip I think it was worth every penny. Also not big drinkers so not sure about liquor quality we did gave some mango mezcal drinks, which didnt feel very strong I'm sure it's watered down i had to adk for a few exrra shots of the mezcal, but it was perfect for a cool refreshing frozen drink by the pool for us. Not the biggest, best or most exquisite resort, but cute, clean, and very comfortable!
Stayed 5 nights in Feb 2026