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Occidental Costa Cancún All Inclusive

3.5 star property

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Photo gallery for Occidental Costa Cancún All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
Garden
Free minibar, in-room safe, blackout curtains, iron/ironing board
Outdoor pool, pool umbrellas, pool loungers
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪13 min walk‬
  • Place, Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Double Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room

8.0 out of 10
Very good
(273 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

7.6 out of 10
Good
(55 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(57 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout curtains, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(38 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

8.0 out of 10
Very good
(7 reviews)
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Occidental Costa Cancún All Inclusive

Family fun on the beach, with outdoor pool, near Escénica Tower
Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
Occidental Costa Cancún All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Tortugas. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy seafood at La Claraboya, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with massages, facials, or body treatments at Zenserenz
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the pool
  • Just a 4-minute walk from Escénica Tower and a 3-minute drive from Puerto Cancun Marina Town Center
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness center, and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

Guests are served free buffet breakfast daily from 7:00 AM to noon.
La Claraboya - This restaurant specializes in seafood. Reservations are required.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.
Late night fare is available from room service (during limited hours).

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1129 out of 2555 reviews
Rating 8 - Good. 659 out of 2555 reviews
Rating 6 - Okay. 386 out of 2555 reviews
Rating 4 - Poor. 185 out of 2555 reviews
Rating 2 - Terrible. 196 out of 2555 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

DIOSDANY

Stayed 4 nights in Jun 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Selva Blanca

Stayed 5 nights in Jul 2025

10/10 Excellent

Sandera

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect, security was right and the reaort was beautiful (beautiful). Very esthetically pleasing. Drinks were ok and plentiful. Buffet was my reataurant of choice daily for most meals. That lunch time whole fried Tilapia omg. Make sure you get that. Staff is friendly. I had a balcony room ooh child i barely wanted to leave the room. TV programming was on point and my hubby was pleased he could see his NBA finals. Beach is so nice but the water was a lil dirty (had to do with the way the sectioned it off). Water skiing option on the beach. Great choice i would stay there again and no need for xabs tge bus is right outside the hotel to take you where you want to go. That bus is a rough ride lol. Overall a great experience. Loved it
Stayed 6 nights in Jun 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had such a wonderful stay here, rooms were so nice and cool, the pool was great, beach was amazing no seaweed. The staff were incredible i enjoyed all the food as well! Can’t wait to go back
Stayed 4 nights in Jun 2025

8/10 Good

obed

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Nelson

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
La propiedad excellente en todo los sentido ,muy buena attention en general en lo único q tienen q mejorar es en la variedad de alimentos
Stayed 4 nights in Jul 2025

2/10 Terrible

Leticia

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Fue terrible desde que llegamos , en la recepción hay un hombre llamado César Rodríguez omg con una actitud terrible , me dejó parada en es mostrador hasta que otra persona vio y me dijo yo la atiendo , enserio terrible , la comida super mala , llego una chica llamada Sindy a quitarme la salsa que tenía en mi mesa fue súper ruda , siempre voy a Cancún estado en muchos hoteles y jamás regreso ahí , ni por qué me lo regalen , nos trataron tan mal aparte que pagamos $1400 por persona para esas instalaciones tan malas . De verdad 0 recomendaciones.
Stayed 5 nights in Jul 2025

6/10 Okay

Natividad Rossana

Liked: Cleanliness
Disliked: Amenities
Stayed 7 nights in Jun 2025

8/10 Good

Christina Thu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Uladzimir, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and beautiful. Just one thing I wish for next time - more kids entertainment especially for the evening time. Because for time my visit it was just few times. Thank you for your job and service.
Stayed 6 nights in Jun 2025

2/10 Terrible

Javier Alonzo

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Claudia

Rooms need to be remodeled. Night shows are not enjoyable, I hope they’re in a comfortable sitting/place such a theater like other Barceló’s resorts
Stayed 5 nights in Jun 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Esmeralda in check in was always very nice and helpful with us and always with a smile and our housekeeper Isabel will make sure are rooms were clean every day are mini fridge in the rooms were always filled with cold drinks 👍 Food was good they always had the same thing in the buffet it will change a little but not bad … I totally recommend it for a family 💕
Stayed 7 nights in Jun 2025

4/10 Poor

Hematkumar C

Stayed 3 nights in Jul 2025

10/10 Excellent

Jassiana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Claudia

Stayed 4 nights in Jul 2025

8/10 Good

Hugo A

Liked: Staff & service
Stayed 6 nights in Jun 2025

10/10 Excellent

Gregory

Stayed 8 nights in Jun 2025

10/10 Excellent

Ruben

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Evething is good
Stayed 3 nights in Jun 2025

8/10 Good

noe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location and easy access !
Stayed 9 nights in Jun 2025

10/10 Excellent

Jaime

Travelled with family
Good
Stayed 3 nights in Jul 2025

2/10 Terrible

Sara

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Worst of all
Stayed 3 nights in Jul 2025

8/10 Good

Cassidy Marie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Vanilly who is a waiter at the buffet is amazing we loved him so much!! He made our breakfast and lunch experience wonderful.
Stayed 4 nights in Jul 2025

8/10 Good

Milvia Mariela

Stayed 4 nights in Jun 2025