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Occidental Tucancún All Inclusive

3.5 star property

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Photo gallery for Occidental Tucancún All Inclusive

Aerial view
Lobby
Terrace/patio
Children’s activities
Indoor wedding

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Place, Marlin Beach
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪3 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room

7.8 out of 10
Good
(137 reviews)
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(129 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(13 reviews)
  • 129 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About this property

Occidental Tucancún All Inclusive

On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall
Catch some rays at the beach or spend the day relaxing at Occidental Tucancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Occidental Tucancún All Inclusive's great beach location. During your stay, you're just a quick walk from Hotel Zone Beaches. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine at México Lindo, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to massages, manicures and pedicures, or body treatments at Zenserenz
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and basketball
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Luxury Avenue Shopping Mall and 5 minutes by foot from Marlin Beach
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Occidental Tucancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to noon.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required.
El Mirador - Onsite buffet restaurant. Open daily.
La Claraboya - This restaurant specializes in seafood. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 523 out of 1342 reviews
Rating 8 - Good. 348 out of 1342 reviews
Rating 6 - Okay. 259 out of 1342 reviews
Rating 4 - Poor. 110 out of 1342 reviews
Rating 2 - Terrible. 102 out of 1342 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Milly

Liked: Cleanliness, staff & service, room comfort

Amazing stay

Wonderful hotel with everything we needed for a special break away! Staff are attentive and friendly and the location brilliant
Stayed 6 nights in Sep 2025

10/10 Excellent

larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ocean veiw was very nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
best experience with the best customer service
Stayed 3 nights in Sep 2025

8/10 Good

Jonathan, Grand Prairie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 3 nights in Sep 2025

10/10 Excellent

Agustin Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ckean room
Stayed 7 nights in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Stacy, Watauga

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
The view was beautiful. Our room was amazing and so was the service! The staff are professional. We really liked our waiter “Izzy” he took great care of us ad always made sure our drinks never got empty. The food made us sick at our stomach each night we ate something different. Our last night we ate seafood and that was the only night we didn’t get sick.
Stayed 5 nights in Sep 2025

10/10 Excellent

Erika

Stayed 3 nights in Jul 2025

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property has a lot of stairs, not ideal for older couple. The elevator to our floor did not work properly. You always had to push the up button in order to get the elevator to come to your floor. The buffet restaurant was very bland foods. The pools needed repair, lots of missing pool tiles. The air conditioner did not cool our room, it took 2 days for customer service trying to fix it and then give us another room.
Stayed 5 nights in Sep 2025

6/10 Okay

Toni

Travelled with family
I had no idea this is a member property. The members get priority over all restaurants. Our group was in line at 7:30 am and could only get reservations after 9pm. Disappointed and will not return.
Stayed 5 nights in Sep 2025

10/10 Excellent

Don

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Sep 2025

2/10 Terrible

Carla

Disliked: Cleanliness, property conditions & facilities
I didnt like the room , the restroom had a disgusting smell coming out of the shower , i did let the lobby know but all they did waa pour tons of bleach into it , witch it made it worts , it didnt resolved the problem.. the food was bad , no flavor whatsoever very disappointed with this place
Stayed 6 nights in Sep 2025

6/10 Okay

Reinier

Travelled with family
Liked: Staff & service, amenities
Broken elevators!!!
Stayed 5 nights in Sep 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 6 nights in Jul 2025

4/10 Poor

isabel

Travelled with group
Disliked: Cleanliness, property conditions & facilities
nx
Stayed 3 nights in Jul 2025

8/10 Good

Kimilya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
They were having issues with the elevator in the tower we were in so we had to use the service elevator 90%of tje time
Stayed 3 nights in Sep 2025

6/10 Okay

DERRICK

Travelled with partner
Disliked: Property conditions & facilities
The check in time is at 3 pm, but we did not get our room until after 5 pm. We were assigned the six floor, but the elevator would only go up to five and you had to take the stairs, but you could use the same elevator to come down from the sixth floor. Got a room change with no problem. If you are looking for air conditioning this is not the place to go. Our room would eventually get cool as long as you didn't do a lot of moving. General areas had no a/c and the theater was very warm. The food selection was repetitive and not that good and they closed the seafood restaurant after the first day to do work. (never reopened) The cleaning staff were very late daily after 2pm to 5pm to get our room cleaned. The water was turned off twice and the power once without any notification. I have been to other all inclusive resorts in Mexico and have had much better results all around in the same price point. This may be good for others, but was not what it should have been.
Stayed 5 nights in Aug 2025

10/10 Excellent

stephanie m ortiz

Stayed 9 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place . The staff is amazin
Stayed 4 nights in Aug 2025

10/10 Excellent

Nancy

Stayed 4 nights in Aug 2025

10/10 Excellent

Elijah Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
The pool bars were really nice! The drinks were so good and they had a nice variety. You can see the ocean view from almost every hotspot of the hotel. Overall great experience
Stayed 2 nights in Aug 2025

8/10 Good

Alice

Liked: Amenities
cons: mildew smell on dressers wonky elevator (fully got stuck with 3 other people and had to scream for help and pry the doors open until staff noticed there was no emergency button and the emergency line didn’t work. We made light of the situation so no one complained we were just glad to keep going about our day) also there was construction on the other elevator so we were using the staff elevator. some staff was standoff ish but i found a few that were real nice and friendly like Enrique. The food is average at the buffets, but the staff was nice. i went to the mexican restaurant that requires a reservation and their food was pretty good it was just slightly under salted but nothing crazy they cut access to the beach after a certain time some of the other guests were unpleasant/rude Pros: the bartenders did a great job of making us feel safe when some guy was obliviously making us uncomfortable. housekeeping did pretty good, everything was always refilled. they were all nice, we’d also get more snacks candies etc if we requested it. the views from the room was beautiful, they do have a designated smoking area that still has a nice view the beach was clean they had an adult only pool the premium lounge, where we checked in it’s air conditioned which felt nice, there was top shelf alcohol, snacks (i liked the little bagel sandwiches) fresh fruit, and a bunch of water juice sodas. check out was easy too.
Stayed 6 nights in Aug 2025

8/10 Good

Colette, Olathe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was alright, nothing extraordinary. Stay was great. Enjoyed the pools
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect property for the price. Got great deals on snorkeling spa as well
Stayed 5 nights in Jul 2025