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Park Royal Beach Cancun - All Inclusive

3.5 star property

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Photo gallery for Park Royal Beach Cancun - All Inclusive

Outdoor banquet area
Deluxe King | View from room
2 outdoor pools, pool umbrellas, pool loungers
Family Suite with Terrace | View from room
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Housekeeping
  • Pool
  • Breakfast included

Explore the area

View in a map
Cancun, QROO
  • Place, La Isla Shopping Mall
    ‪2 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪5 min walk‬
  • Place, Cancun Convention Center
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

7.6 out of 10
Good
(25 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Double

1 bedroom, minibar, in-room safe, desk

Deluxe Double

8.0 out of 10
Very good
(82 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Terrace

Family Suite with Terrace

Family Suite with Terrace

7.4 out of 10
Good
(19 reviews)
  • 113 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Balcony

Family Suite with Balcony

Family Suite with Balcony

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

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About this property

Park Royal Beach Cancun - All Inclusive

On private beach with 2 outdoor pools, near La Isla Shopping Mall
Catch some rays on Park Royal Beach Cancun - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request.
Park Royal Beach Cancun - All Inclusive offers 155 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.
The shopping around Park Royal Beach Cancun - All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • For dining with garden views, stop by La Veranda, one of the property's 4 restaurants and 3 bars/lounges
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a gym, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from La Isla Shopping Mall and 9 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Park Royal Beach Cancun - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Park Royal Beach Cancun - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a children's club, a children's pool, and a sauna. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
La Veranda - This poolside buffet restaurant serves breakfast, lunch, and dinner.
El Pescador - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Andiamo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Ekinox - Onsite bar. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transportation to offsite activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.29 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 339 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 177 out of 1002 reviews
Rating 4 - Poor. 120 out of 1002 reviews
Rating 2 - Terrible. 107 out of 1002 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

aimer

Travelled with family
Excellent location No AC in lobby Access to restaurants reservations was terrible
Stayed 5 nights in Jun 2025

4/10 Poor

Lina

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We stayed 12 days here and before we were approached to become members which we ended up signing up for , we had better service in the entire hotel specially in the buffet several days we requested drinks and never arrived or the waiter never came to serve us the drinks also i had to find my own high chair or my toddler had no where to sit . The family suit bathrooms smell like sewage and mold the entired 12 days we stayed also the other guest there were super loud children screaming late at night and early morning and the housekeepers will have loud conversations in the hall way early morning with the employees and other guest . The 3 restaurants there are average but the worse one was definitely the mexican restaurant nothing was good there. We ended up going to eat authentic mexican food somewhere else outside the resort overall for the 6k we spent for 12 days and the 4 hour presentation to get us to become members which we did was not worth it all that money at all at most 3k will not be returning here.
Stayed 12 nights in Jun 2025

10/10 Excellent

MA

Stayed 4 nights in Jun 2025

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Dixit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jun 2025

2/10 Terrible

Jenny Catherine Sierra

Stayed 7 nights in Apr 2025

10/10 Excellent

Ana Lilia Chaparro

Travelled with family and small children
Liked: Cleanliness, staff & service
Excellent
Stayed 3 nights in Jun 2025

8/10 Good

Hailey Grace

Stayed 5 nights in Jun 2025

8/10 Good

Stacy Diane

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The beach was lovely. The staff is very friendly and helpful. We were disappointed that we were not able to get a reservation at the restaurants.
Family pool
Sunset
Beach
Beach
Stayed 8 nights in Jun 2025

4/10 Poor

Ashraf

Disliked: Cleanliness, property conditions & facilities
Main door was not locking leaking in the shower
Stayed 5 nights in Jun 2025

8/10 Good

Gary, W. Terre Haute

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and at times there seems to be more employees on staff caring for the grounds and guests than guests. The wait staff in the restaurants are great. The food is ok, of course it could be better but it is not bad. Our room's a/c had a musty odor that was hard to get use to, but it is the tropics. The rooftop bar was a treat, the beach was wonderful. Shopping mall directly across the street a big plus. Our largest issue was by the time we figured the place out it was time to go home. This was our second time at the Park Royal Cancun and we will definitely keep it on our list for consideration.
Stayed 6 nights in Jun 2025

10/10 Excellent

Oscar Thomas de Aquino

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is perfect
Stayed 5 nights in Jun 2025

6/10 Okay

Alejandra

Stayed 6 nights in Jun 2025

6/10 Okay

Braedyn, Page

Stayed 7 nights in Jun 2025

4/10 Poor

Christopher Blaine

Travelled with family
Disliked: Cleanliness, amenities
Great property location. Staff and management were amazing. Food was terrible to the point we ate off the resort more than we ate on the resort. Pools were very small and only stayed open until 8:00pm. The swim up bar was in the "family/kids pool" instead of the adult pool. There wasnt many pool loungers and guests had to be up by sunrise to save any seats for the day. Alcohol was watered down and only beer of choice was dos equis... (not good). Beds were hard as rocks. Bathrooms had mold in the shower and on the wall. Hot water did not work in our shower. Time share personelle are everywhere, relentlessly pushy and make it difficult to enjoy your vacation. Park Royal website states the hotel has laundry facilities and this is false. No microwave in room. Mini fridge doesnt keep drinks cold. I will not be returning to this resort and i would not recommend it to other travelers.
Stayed 10 nights in Jun 2025

4/10 Poor

Olinda

Room was musty and unless you are a member
Stayed 5 nights in Jun 2025

10/10 Excellent

Diana Idaly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
perfect getaway , staff was so nice, food was amazing, so much nature .
Stayed 3 nights in May 2025

10/10 Excellent

Amanpreet, Linthicum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, customer service was great but the pools were so full all the time and not as clean and it was hard to get dinner reservations. They had plenty food options at buffet but I would’ve loved to try other places.
Stayed 4 nights in Jun 2025

2/10 Terrible

Olga

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Overall service was horrible. Starting with their customer services to their food. The day of check out when the receptionist was cutting my bracelet he also cut my permanent bracelet , didn't even apologize With no care in the world. I been to cancun 13 times, this has been the worse hotel i stayed at, besides the location everything else is at least a negative 10. It was the 1st time i took some of my family members and it was not a good experience very disappointing
Stayed 6 nights in Jun 2025

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great time! Stayed in the suite with terrance and there was a ton of room for us. Everything about the place was awesome from the food to the area. A nice little mall with tons of places to shop at as well as an aquarium. When it rained it would flood the room with water as the rain would seep through the patio doors, although I think that this was only a problem for our room the staff did come clean it up right away. Also the phone was not working for most the stay so we couldn't get much room service but other than I would totally stay again!
Stayed 7 nights in Jun 2025

4/10 Poor

Oscar Miguel Leon

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The lobby was pretty. The location of the resort is pretty nice since it’s walking distance from la isla (the mall.) We didn’t like that our room had two ceiling leeks. One outside the bathroom and once inside the bathroom. The windows didn’t open at all. The head boards of our bed were moldy. I didn’t have a chance to take any pictures because we actually avoided being in our room most of the day. The staff and everyone was pretty nice and helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nestor Enrique Barrientos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great, staff is very friendly and always willing to help you. Overall it was a really good experience and I would recommend this place. . . The hotel’s beach is really beautiful 😊😊
Stayed 6 nights in Jun 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very family friendly.... Mechelle did a great job with the entertainment Portion of the stay..... Improvement is pool access closes to soon
Stayed 4 nights in Jun 2025

6/10 Okay

Gerson Noe

Travelled with family and small children
Disliked: Property conditions & facilities
The food was subpar and the accommodations could havebeen better. The housekeeping could not keep up with necessary services such as providing clean towels. Expedia has this resort as a 4 start but should be a 3 star.
Stayed 6 nights in Jun 2025

10/10 Excellent

Dana, McLean

Stayed 4 nights in Apr 2025