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Park Royal Beach Cancun - All Inclusive

3.5 star property

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Photo gallery for Park Royal Beach Cancun - All Inclusive

Outdoor banquet area
Exterior
Family Suite with Terrace | View from room
2 outdoor pools, pool umbrellas, pool loungers
Deluxe King | View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Housekeeping
  • Pool
  • Breakfast included

Explore the area

View in a map
Cancun, QROO
  • Place, La Isla Shopping Mall
    ‪2 min walk‬
  • Place, Isla Dorada
    ‪5 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

7.6 out of 10
Good
(25 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Double

1 bedroom, minibar, in-room safe, desk

Deluxe Double

8.0 out of 10
Very good
(82 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Terrace

Family Suite with Terrace

Family Suite with Terrace

7.4 out of 10
Good
(19 reviews)
  • 113 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Balcony

Family Suite with Balcony

Family Suite with Balcony

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

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About this property

Park Royal Beach Cancun - All Inclusive

On private beach with 2 outdoor pools, near La Isla Shopping Mall
Catch some rays on Park Royal Beach Cancun - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request.
Park Royal Beach Cancun - All Inclusive offers 155 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.
The shopping around Park Royal Beach Cancun - All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • For dining with garden views, stop by La Veranda, one of the property's 4 restaurants and 3 bars/lounges
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a gym, and a sauna
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 3-minute walk from La Isla Shopping Mall and 9 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Park Royal Beach Cancun - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Park Royal Beach Cancun - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a children's club, a children's pool, and a sauna. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
La Veranda - This poolside buffet restaurant serves breakfast, lunch, and dinner.
El Pescador - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Andiamo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Ekinox - Onsite bar. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transportation to offsite activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 341 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 175 out of 1003 reviews
Rating 4 - Poor. 123 out of 1003 reviews
Rating 2 - Terrible. 106 out of 1003 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Leo M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our washroom
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property all inclusive First off, it's super inclusive, with ramps and wide doorways everywhere, so getting around was a breeze for everyone. The staff? Absolute rock stars-always ready to help, from grabbing a low table for dining to offering braille menus without blinking. The rooms were spacious, with grab bars in the bathroom and a roll-in shower that actually worked well. The beach area had these cool mats for wheelchair access right to the water-genuinely thoughtful. Food options were endless, and kid-friendly menus, and the vibe felt welcoming for all ages and backgrounds.
Stayed 4 nights in Aug 2025

10/10 Excellent

Clyde

Liked: Staff & service, property conditions & facilities
This hotel was fantastic. The server staff were 100% attentive. The cleaning crew not so much. Our room was fantastic everything was perfect expect for the use bandaid in our room. The pool was over crowded but the beaches were empty. We enjoyed the beach and got one day to swim in the ocean. The next day unfortunately due to Mother Nature seaweed took over and was not swim-able.
Stayed 1 night in Aug 2025

8/10 Good

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The point person for Expedia- Juan Carlos was the most helpful person ever. I felt confident that I could ask him for anything and he would do what it takes to make it happen.
Stayed 4 nights in Aug 2025

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful particularly Juan Carlos a concierge who checked upon use regularly throughout the days to ensure we were comfortable and satisfied. His care and communication was encouraging/reassuring as the staff at check in were not very helpful. The restaurants' staffs were amazing. They celebrated our birthdays with us and helped to make us feel special. There was a wide range of food to eat although we are not pork eaters, there were many other options. I also like how the have pop-up stalls outside for a taste of cultural food. The entertainments during the days, water aerobics was good. The fire show was magnificent on Monday night. Great range of gym equipment.
Watching the see unset on roof top bar.
Moonlit night on the beach.
View from the roof.
Watching the moonrise from roof top bar.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ella Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness
Stayed 4 nights in Aug 2025

8/10 Good

Barbaro, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Viajamos una familia de 5 , al llegar no te brindan nada, en la habitacion la habitacion las almuadas son incomodas y las camas son para personas pequeñas yo mido 6 pies y se me salian los pies, las duchas no calentaban el agua, el buffet- las comidas super ricas y variadas, el staff de animacion super cheveres todos fueron agradable y todo el tiempo alegrando a todos por lo demas todo bien
Stayed 6 nights in Aug 2025

4/10 Poor

Karina

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The property has old furniture and needs a lot of upgrades!
Stayed 4 nights in Aug 2025

8/10 Good

Sunil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property staff has not to much knowledge they don’t provide city guide and other transportation options even in you you extra or public bus some people they don’t know where to start visit please provide city guide map
Stayed 3 nights in Aug 2025

10/10 Excellent

Tamara, Phoenix

Liked: Cleanliness, amenities
Very nice!
Stayed 13 nights in Jul 2025

8/10 Good

Mayra

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean and neat .
Stayed 7 nights in Jul 2025

6/10 Okay

Valeria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
El Hotel está relativamente bien,
Stayed 9 nights in Jul 2025

6/10 Okay

Richard, tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rudy, Hacienda Heights

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop bar at night had excellent views of the surrounding areas, night time party below was fun. Beach area was really nice as well. They had lounge chairs, cabanas and beach volleyball set up on beautiful white sand. The staff were super friendly and helpful, even with limited Spanish capability.
Stayed 2 nights in Jul 2025

10/10 Excellent

Margarita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family from the USA and I enjoyed staying in a Hotel where we were the minorities. We felt like we were at someone else’s family reunion the week we were there. We absolutely loved the energy and excitement for all the things going on. We were not there for the pool but the beach and it was beautiful. Lots of space and room to spread out with plenty of chairs The pool was small and crowded and people woke up early to save their spots. We didn’t care because it is not where we wanted to be. We ate at the buffet the whole time, because we were too lazy to make reservations. We loved the buffet and were happy with the options. We aren’t resort life people. So we weren’t there a lot. So it met our needs and was a good price for an all inclusive to be able to go on excursions and explore the area.
Stayed 7 nights in Jul 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing in all aspects from checking in to housekeeping, the waiters, hostess, grounds keepers, checking out, bell hops, etc. The property was amazingly clean. Beds and pillows were so comfortable. The food was absolutely amazing. The buffet had an excellent choice every day. The 3 restaurants on the property were so good. Great selection on the menu, so much food and the presentation of food was so good and the flavor so delicious. The pool areas were very nice. I definitely would recommend this Resort 100%. Thank you Park Royal Resort Hotel for making our stay so wonderful. The Calentine’s 2025
Stayed 5 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I really like it, location and family enviroment
Stayed 7 nights in Jul 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the family atmosphere. Staff was friendly and activity group was awesome. Milka, Angel, and Joe were so engaged with the guest. Captain Enrique was so attentive and great. My server Manuel, And Daniel the bartender were phenomenal. Love the people here.
Stayed 7 nights in Jul 2025

6/10 Okay

Marisol

Travelled with family and small children
Liked: Cleanliness
Great location if you plan on visiting la isla which has a variety of shopping stores and restaurants! The food is not good here and you have to make reservations for all restaurants except for the buffet which does not have a good variety of food. We ate across the street every day and night. The first night we got there, most food was gone at the buffet. There is no room service at this hotel. The grounds are kept a neat and nice. I would probably not return here.
Stayed 4 nights in Jul 2025

4/10 Poor

kathy, cordova

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is at an excellent location. Right across from the mall. However, the room is old and very dirty, AC is mess up, pool is packed and dirty. Kiddie pool is super dirty with cloudy water. Public restroom was the worst with the smell of sewerage. Food and drink was not good. We spent a ton of money eating out although we paid to stay at an all inclusive resort. Very little selection at the buffet mostly vegetables. The other restaurants are hard to get in. No time slot available for reservation. Menu stay the same every day. Food served very slow. That’s why they couldnt accomodate all guests. I do like that they offered a breakfast box in case we had to go on an early excursion. I love our concierge Juan carlos. he was the only one that made our stay more enjoyable. He helped us in every way he could and check on us everyday to see if we need anything. Very good man.
Stayed 7 nights in Jul 2025

10/10 Excellent

Shakil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe of the place, the hotel building was architecturally beautiful and the surrounding landscape, and swimming pools along with the dine in food places situated next to the pool and lush landscape complimented the resort. The resort has one of the best white sand and blue water beach location access with complimentary straw covered umbrellas. Late night music and dance arrangements. Food was great selectively. The staff was hardworking and polite. Just dont lose or throw away the wrist bands the actual cotton strap along with the room key otherwise they will charge you for it.
Stayed 4 nights in Jul 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly and rooms were clean but there was very few pool seating available, only 1 small pool for all ages, and it was really hard to make reservations for the restaurants. Sometimes the bars/restaurants seemed understaffed and it would take a while to get food/drinks.
Stayed 7 nights in Jul 2025

6/10 Okay

larisa

Travelled with group
Stayed 4 nights in Jul 2025