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Park Royal Beach Cancun - All Inclusive

3.5 star property

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Photo gallery for Park Royal Beach Cancun - All Inclusive

Outdoor banquet area
Family Suite with Terrace | View from room
2 outdoor pools, pool umbrellas, pool loungers
Exterior
4 restaurants, breakfast, lunch, dinner served; seafood

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Housekeeping
  • Breakfast included

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪2 min walk‬
  • Cancun Interactive Aquarium
    ‪5 min walk‬
  • Gaviota Azul Beach
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

7.6 out of 10
Good
(23 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Double

1 bedroom, minibar, in-room safe, desk

Deluxe Double

8.0 out of 10
Very good
(81 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Terrace

Family Suite with Terrace

Family Suite with Terrace

7.8 out of 10
Good
(16 reviews)
  • 113 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony

Family Suite with Balcony

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Park Royal Beach Cancun - All Inclusive

On private beach with 2 outdoor pools, near La Isla Shopping Mall
Catch some rays on Park Royal Beach Cancun - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request.
Park Royal Beach Cancun - All Inclusive offers 155 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.
The shopping around Park Royal Beach Cancun - All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • For dining with garden views, stop by La Veranda, one of the property's 4 restaurants and 3 bars/lounges
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with hot stone massages at the spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a gym, and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 3-minute walk from La Isla Shopping Mall and 9 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Park Royal Beach Cancun - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Park Royal Beach Cancun - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a children's club, a children's pool, and a sauna. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
La Veranda - This poolside buffet restaurant serves breakfast, lunch, and dinner.
El Pescador - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Andiamo - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Ekinox - Onsite bar. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transportation to offsite activities

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 333 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 181 out of 1003 reviews
Rating 4 - Poor. 120 out of 1003 reviews
Rating 2 - Terrible. 111 out of 1003 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Sam

Travelled with family
Disliked: Property conditions & facilities
The food was aweful at the main eating place where no reservations were necessary. At the places that the food was good, making reservations was very difficult however to eat at those places. Rooms were ticky tacky. Service was very slow. The good, location was near perfect. Close to cool shopping mall and beautiful beach and scenary. Nice pools and kids play area. The all inclusive factor was not great.... Shows were pretty good.
Stayed 5 nights in Mar 2025

6/10 Okay

Kerelyn

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
The suite, beach, and pool were all beautiful and well-maintained, which we truly appreciated. However, I was quite disappointed with the overall level of service. The warmest and most attentive service we received was upon arrival, but unfortunately, it did not continue throughout our stay. At times, it felt as though we were an inconvenience, which was disheartening given how excited we were about the trip. Thankfully, the comfort of our terrace and the quality of the beach and pool helped make the experience worthwhile. Still, the service fell short of expectations and we will not return.
Stayed 4 nights in Mar 2025

6/10 Okay

Nubia I

Stayed 5 nights in Mar 2025

4/10 Poor

Miriam

Travelled with family
Liked: Cleanliness, staff & service
Food was terrible
Stayed 5 nights in Feb 2025

2/10 Terrible

Tanyia Marie, Hollistet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a package deal, where I put my kids ages. Flight was great then I arrived at the hotel and they said I put my 10 yr old down as an infant. I showed them my receipt from Orbitz where it shows I paid 2 adults 3 kids no where on it does it say infant. I even called or orbitz and they would not even believe the caller so long story short and 3 hours later I ended up having to pay an extra large amount of money which they don't allow me to post the amount. So be aware !!! and the would not give me a receipt when I asked for one. Also when I pick a hotel, I look for certain things to accommodate our family and 1 is laundry service so that I don't have to take so much clothes. Well they have false advertising they have no laundry service and we had to take Uber and go look for a laundry mat. I do not recommend this place..out of 9 days I could not get reservations and had to ask the manager if he could help me out and this was my 20th wedding anniversary.
Stayed 8 nights in Mar 2025

6/10 Okay

Gianluca Giuseppe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
The food was hit or miss—some nights were decent, but other times the buffet lacked good options. The reservation system for restaurants was a nightmare; we only managed to dine at one during our stay. They’re not accommodating when it comes to larger families either. The kids club was disappointing; every time we stopped by, it was either closed or about to close, and the staff member seemed uninterested and unwelcoming. Overall, the stay was just okay, but we won’t be returning.
Stayed 6 nights in Mar 2025

10/10 Excellent

KAMALJIT

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this trip with families and my others friends so beautiful cancun Royal resorts beach staff very nice Buffet Breakfast Lunch dinner and bars restaurant awsome awsome fresh food very enjoy Great place to visiting for foreigners people. ✨️❤️✨️🇲🇽🏝🇲🇽🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦
Stayed 5 nights in Mar 2025

10/10 Excellent

Shawn

Stayed 6 nights in Mar 2025

10/10 Excellent

Gregorio E, Porterville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel resort highly recommend people with kids
Stayed 3 nights in Mar 2025

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Joseph Edward, Howe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Park Royal Beach Cancun with my family, and it was an unforgettable experience. The resort offered beautiful views, spacious accommodations, and a variety of amenities that made our vacation truly special. The staff were incredibly friendly and attentive, always going the extra mile to ensure our comfort. The pools were fantastic, and the beach was pristine, perfect for relaxing. We felt completely at ease and well taken care of throughout our stay. Highly recommend this resort for a family getaway or a relaxing escape!
Stayed 5 nights in Mar 2025

4/10 Poor

William

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Limited buffet choices. No toeela i room. Stirct dress codes for buffet dinner??? No way to make a la csrte dinner reservations
Stayed 5 nights in Mar 2025

8/10 Good

Steven

Stayed 5 nights in Mar 2025

6/10 Okay

Emelie Samary, Toms River

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself was nice and comfortable. Nothing outstanding about it. The ONLY complain I have is that it is IMPOSSIBLE to make dinner reservations at any of the 3 restaurants available. Our only option was the buffet and the food wasn't great. I loved the pool, bar, snack bar and the private beach. Other than the food situation, I had a great experience.
Stayed 3 nights in Mar 2025

8/10 Good

Johannes Rances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and very helpful staff. Convenient location.
Stayed 6 nights in Feb 2025

8/10 Good

Aubrey Elaine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
My family of 8 stayed at the property for 5 nights. We thought it was enjoyable and they had a lot of day activities and night activities. Kids area was great and many activities for children throughout the day. We managed to get reservations at all the restaurants and decided the buffet was better which says a lot. Although the food wasn’t the best we still enjoyed our stay. I would recommend to anyone who is on a budget. Download the Park Royal App before you arrive at this destination to be prepared. We were very pleased with the service Omar and Angel gave our family!
Stayed 5 nights in Mar 2025

10/10 Excellent

Ana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Family room was big and nice. Big food varity , the beach is perfect. The only complain was not enough beds beside the pool for late birds.
Stayed 7 nights in Feb 2025

6/10 Okay

Chelsie C

Travelled with family
Ok
Stayed 5 nights in Nov 2024

2/10 Terrible

Katharine

Disliked: Staff & service
The room stunk like a sewer, there was a drain next to the toilet and we think that is what it was. Housekeeping showed up twice, so we had to find fresh towels and toilet paper for ourselves. Everyday they ran out of beach towels and ice. So they would only serve beer after 3pm. The lunch menu was cheeseburger, hot dog and French fries, they ran out of fries everyday. One day the burgers and hot dogs were gone and it was corn dogs. To get a dinner reservation you sat in a line for 30-90 min. They have since gone to an app. We did eat at the Mexican restaurant but waited 25 min to be seated even with our reservation, and than 10 minutes at the table. The buffet which did not require a reservation was average with few traditional Mexican options. The elevator broke so we started riding the service elevator. They have a beautiful roof top bar. Which was open twice the entire week. The staff was uninformed if it was open so you had to get up there to find out. No beach food service. Most staff was apathetic or seemed to hate their job. Twice we ordered drinks on the beach and they were never delivered. The entertainment staff was amazing! Joe’l and his male counterpart were great and tried their best to overcome the shortfalls of the resort. Water aerobics was good, karaoke fun and the mix of poolside activities. The beach is wonderful. We’ve been coming to Cancun for 12years, stayed at 10 resorts, and this is one we will never come back to.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
This place is great! I really enjoyed the resort, food and staff! Everyone is really nice and welcoming.
Stayed 5 nights in Feb 2025

6/10 Okay

Adriana

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed in this place many times before, however haven't been back since 5 yrs ago. Service and food was very good. Seems new owners, and it's gone downhill. Food is ok for breakfast. Lunch and dinner in the main cafeteria, not good. Meat to rough and no real taste and you get a butter lnife to cute steak, or pork meat. Newer staff, seem nice, but are all about treating guess as children. Extremely slow to sit you down. And the fans are on high so your food is cold. They have 2 other restaurants, that you can't even get to, cause they have a ridiculous reservations idea, you stand in line at 4pm and wait for about and hour plus sometimes 2 hours to get reservations for one of the restaurants. People go on vacations to wnjoy not to sit or stand to make reservations for over and hour. Oh, and if the line ia to long, you mat not get a reservations after you wasted you time waiting. So we had to look outside of the place to eat dinner. Grear locations safety is high. Beach, they put most of the pegula for the VIP member's in frint of the view for non VIP so your view is pegula not ocean. Very dated needs some updares. House keeping, well they do have the rooms clean at first. After a day, they are simple, no real moping or dusting and they failed to replaced all your towels. They offer complimentary coffee, but failed to refill without asking them. Smokers, get treated like crap, they make them smoke in some area that looks and feels like an alley. Horrific
Stayed 7 nights in Feb 2025

2/10 Terrible

Veronica

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is Totally in not in a good shape, any ice machine was working on the property really in a hot weather no ice no joke, big line if you want to make a reservation for any of the restaurants oldfasion taking reservations only one person write on ridiculous paper I feel no care for any people on the property very low quality on the buffet every day especially on dinner, sellers people really annoyed to try to sale when you don’t ask for that front desk no any explanation about anything low employees they try to do their best no managers around to report any problems on the property lthe elevator hasn’t working for couple days this property is terrible and many things if you want to go vacation on the paradise no come to this hotel I never comeback here but to Cancún yes …. Very be carful to stay in this hotel nothing good here..
Stayed 7 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the stay just that we werent able to book any restaurants to eat only buffet . Wish we were able to have more food options
Stayed 3 nights in Feb 2025

8/10 Good

Bashu Babu

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Food not great but nice property
Stayed 4 nights in Jan 2025