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Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Poolside bar
Deep-soaking bathtub
Front of property – evening/night
Interior entrance
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Convention Center
    ‪8 min walk‬
  • Place, Forum Beach
    ‪11 min walk‬
  • Place, Gaviota Azul Beach
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite Junior with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior with Sea View

  • 35 sq m
  • Sleeps 3

View all photos for Suite Luxury with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Luxury with Sea View

  • 61 sq m
  • Sleeps 2

View all photos for Suite with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite with Sea View

  • 70 sq m
  • Sleeps 2

View all photos for Suite Junior

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior

  • 35 sq m
  • Sleeps 3

View all photos for Suite Junior

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior

  • 35 sq m
  • Sleeps 3

View all photos for Suite Junior

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior

  • 35 sq m
  • Sleeps 3

View all photos for Suite with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite with Sea View

  • 70 sq m
  • Sleeps 2

View all photos for Junior Suite (M)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (M)

8.0 out of 10
Very good
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (M)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (M)

9.6 out of 10
Exceptional
(14 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (M)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (M)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (M)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (L)

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (L)

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (E)

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (B2C-US)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (B2C-US)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (B2C-US)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-US)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (L)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (L)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (C)

8.8 out of 10
Excellent
(31 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (C)

8.0 out of 10
Very good
(46 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (C)

7.4 out of 10
Good
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (C)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite (U)

8.8 out of 10
Excellent
(254 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(421 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms (U)

  • 35 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 35 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (L)

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Ocean View (U)

9.2 out of 10
Wonderful
(36 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, Jetted Tub, Ocean View (U)

9.8 out of 10
Exceptional
(8 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3

View all photos for Suite with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite with Sea View

  • 70 sq m
  • Sleeps 2

View all photos for Suite Luxury with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Luxury with Sea View

  • 61 sq m
  • Sleeps 2

View all photos for Suite Junior with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite Junior with Sea View

  • 35 sq m
  • Sleeps 3

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About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Adults-only property with 7 restaurants and 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Las Americas - Adults Only- All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers 372 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the free breakfast at Hotel Riu Palace Las Americas - Adults Only- All Inclusive. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free WiFi in public areas, free self parking, and 3 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 7 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Take a swim in the 3 outdoor pools
  • Indulge with massages, manicures and pedicures, or facials at Renova Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and volleyball
  • Guests love the breakfast and restaurant
  • Just a 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes by foot from Cancun Convention Center
Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A meeting room and limo/town car service are available. Event space at this property measures 2099 square feet (195 square meters) and includes conference space. Spa services, barbecue grills, and multilingual staff are also featured at Hotel Riu Palace Las Americas - Adults Only- All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Cancun property.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Don Roberto - This buffet restaurant serves breakfast, lunch, and dinner.
Sakura - This diner specializes in Japanese cuisine and serves lunch only. Open daily.
Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Black & White - This steakhouse serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Black & White
  • Don Roberto
  • Krystal
  • Los Arcos
  • Sakura

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorised watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,099 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3455 out of 4915 reviews
Rating 8 - Good. 911 out of 4915 reviews
Rating 6 - Okay. 285 out of 4915 reviews
Rating 4 - Poor. 111 out of 4915 reviews
Rating 2 - Terrible. 153 out of 4915 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pavel

Stayed 5 nights in Jul 2025

10/10 Excellent

Julie Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and well-maintained resort. The staff were outstanding, professional and friendly. We greatly enjoyed our stay and plan to return.
Stayed 7 nights in Jul 2025

10/10 Excellent

Manuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 5 nights in Jul 2025

8/10 Good

Kerilyn

Liked: Cleanliness, staff & service, property conditions & facilities
The drinks were really good and the staff was super friendly and accommodating. I did get food poisoning so the food probably was not that great but the others I went with felt okay. I was only sick one day but overall the stay was good!
Stayed 5 nights in Jul 2025

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time here
Stayed 9 nights in Jul 2025

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of my favorite resorts to date! I always love Riu but this one is top notch! From the beautiful pool and lobby areas to the delicious restaurants, we loved it all. The pool had lots of activities daily and also the nightly shows were good. My daughters and I had a great time on our mother daughter trip! Will be back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place with amazing staff. I will be back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the RIU were exceptional! Friendly and accommodating- the facilities were fastidiously cleaned and the entertainment staff made the trip!
Stayed 7 nights in Jul 2025

4/10 Poor

Horacio

Liked: Staff & service
Disliked: Property conditions & facilities
They need to upgrade. No usb connection. I felt like back on the 1980 s
Stayed 4 nights in Jul 2025

8/10 Good

Jianming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, attentive staff, great food. Not very central so transportation to excursions was lengthy
Stayed 6 nights in Jul 2025

8/10 Good

Vanessa

Business traveller
Disliked: Amenities, property conditions & facilities
The pools are beautiful
Stayed 5 nights in Jul 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff is absolutely amazing! Abu, Juan, Lorena just to name a few. The food was great as well. We just love this place. 5 times now.
Stayed 7 nights in Jul 2025

10/10 Excellent

Lisa JoAnn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 4 nights in Jul 2025

10/10 Excellent

amanda renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Staff is great. Food is really good! I do wish that the pools stayed open longer and not close at 7pm. I also wish they had more entertainment at this location in the evening. We could be taken to other RIU hotels for events. But need more options at this location as well That being said. I did wnjoy my stay and would go back
Stayed 4 nights in Jul 2025

10/10 Excellent

Nyeema Wydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property and good customer service
Stayed 3 nights in Jul 2025

6/10 Okay

Timothy

Stayed 5 nights in Jul 2025

10/10 Excellent

Yusleydis

Liked: Cleanliness, staff & service, property conditions & facilities
Good excellent
Stayed 7 nights in Jul 2025

10/10 Excellent

Michael, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food option at all the restaraunts, brekfast, lunch and dinner. Frie dly amd accomodating staff Great beach, super clean, gentle waves and virtually no seawead. The only thing I did not like was the 24 hour food area. The sandwiches were soggy, the hot dogs were all wrapped with bacon which i personally could do without the bacon. The pizza was disgusting and not edible at all. I liked that there was a fridge full of bottled water to help yourself to whenever needed. Honestly, a super nice hotel, hreay location a d amazing food and staff for a reasonable price. I will definately be goin again.
Stayed 7 nights in Jul 2025

8/10 Good

Alisha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fridge didn’t cool drinks, a/c didn’t work in room, room was missing iron and blankets.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities
Food was great customer service too!! Pool, beach are gorgeous only thing I would improve would be the rooms the are too outdated. There is not enough outlets to charge devices.
Stayed 3 nights in Jul 2025

8/10 Good

Berta

Stayed 4 nights in Jul 2025

10/10 Excellent

Peter

Stayed 4 nights in May 2025

8/10 Good

Luis Juan

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Nice resort but outdated. Plugs were coming apart. Mold in tub. Street not pedestrian friendly and black white restaurant host was horrible. Reserved actions not allowed (first come first served). We were told there was a hour wait list. We waited an hour and a half no call. We went up to host whom was seat people clearly just getting there.
Stayed 6 nights in Jul 2025