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Best Western Premier Heronston Hotel & Spa

4.0 star property

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Photo gallery for Best Western Premier Heronston Hotel & Spa

Terrace/patio
Breakfast and dinner served
Fitness facility
Interior
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Ewenny Road, Bridgend, Wales, CF35 5AW
  • Place, Ewenny Priory Church
    ‪20 min walk‬
  • Place, Church of St Aengus
    ‪4 min drive‬
  • Place, Principality Stadium
    ‪29 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

Standard Double Room

  • Sleeps 2

Superior King Room-Non-Smoking

  • Sleeps 2

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Bed Room

  • Sleeps 2

Deluxe Double Bed Room with Sofa Bed

  • Sleeps 3

Standard Room with One Double Bed and Two Single Beds

  • Sleeps 4

Deluxe Twin Room with Skylight Window

  • Sleeps 2

Junior Queen Suite

  • Sleeps 3

Honeymoon Suite With Double Bed-Non-Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room, 3rd and 4th Beds Single

  • Sleeps 5

View all photos for Accessible-1 Double, Mobility Accessible, Walk in Shower, Ground Floor, Deluxe Room, Grab Bar, Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Accessible-1 Double, Mobility Accessible, Walk in Shower, Ground Floor, Deluxe Room, Grab Bar, Non-Smoking

  • Sleeps 2

Superior Double Room

  • Sleeps 2

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About this property

Best Western Premier Heronston Hotel & Spa

Hotel in Bridgend with a fitness center and spa services
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service, and dry cleaning are onsite.
Best Western Premier Heronston Hotel & Spa offers 75 accommodations with coffee/tea makers and hair dryers. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bridgend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments.
Our customers tell us they can't get enough of the helpful staff at Best Western Premier Heronston Hotel & Spa. During your stay, you'll be within walking distance of Ewenny Priory Church. Free WiFi in public areas, free self parking, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Ewenny Priory Church and a few minutes from Church of St Aengus
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, spa services, and a terrace are also featured at the business-friendly Best Western Premier Heronston Hotel & Spa. Free self parking is available.

This 4-star Bridgend hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Crane - This restaurant serves breakfast and dinner.
Ewennys Bar & Grill - This bar serves dinner only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crane
  • Ewennys Bar & Grill

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Grab bar near toilet (66 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.

Renovations and closures

The following facilities or services will be unavailable from August 5 2025 to January 31 2026 (dates subject to change):
  • Sauna
  • Swimming pool
The property will be renovating from August 5 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Tuesday:
  • Full-service spa
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend

Best Western Premier Heronston Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 56 out of 122 reviews
Rating 8 - Good. 31 out of 122 reviews
Rating 6 - Okay. 19 out of 122 reviews
Rating 4 - Poor. 9 out of 122 reviews
Rating 2 - Terrible. 7 out of 122 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jack

Stayed 2 nights in Sep 2025

2/10 Terrible

Alex

Stayed 1 night in Sep 2025

10/10 Excellent

Keaton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mary-Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

STEPHEN

Stayed 1 night in Sep 2025

8/10 Good

Graham

Liked: Room comfort
Overall ok. But could never get room service , had to go to the bar downstairs every time which defeats the object. Wrong orders delivered to room and items also ordered but not delivered.
Stayed 3 nights in Aug 2025

8/10 Good

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had recently had an uplift all area's felt clean and modern. Good clean, spacious room, comfortable bed. Unfortunately swimming pool was out of order which was a disappointment, as,it was something we had looked forward to enjoying. Staff helpful and pleasant, good parking.
Stayed 3 nights in Aug 2025

2/10 Terrible

Alex

Stayed 3 nights in Aug 2025

10/10 Excellent

Nosher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed mattress was a little hard other than that great
Stayed 1 night in Aug 2025

4/10 Poor

Malcolm

Stayed 3 nights in Jul 2025

6/10 Okay

Alan

Stayed 1 night in Jul 2025

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Alex

Stayed 2 nights in Jul 2025

10/10 Excellent

yong

Stayed 2 nights in Jul 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Attila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Hugo

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Good value for money

Spacious room and very friendly staff. Good Wi—Fi connectivity (might seem like a strange thing to mention but several hotels fail at this). Breakfast in the restaurant was served quickly, was generous and very good. One downside to mention is the lack of air conditioning. Seems like many UK hotels are still allergic to them, for some reason. Seems like in this day and age having an AC should be the bare minimum. Fortunately the temperature was not too high. Otherwise I would have to use a small fan provided.
Stayed 1 night in Jun 2025

10/10 Excellent

Tomas

Stayed 1 night in Jun 2025

6/10 Okay

Joanna

Travelled with partner
Liked: Cleanliness
The staff were lovely. Breakfast was a bit slow and it was difficult to see who was directing operations. Sound-proofing was not great - a room near us (perhaps above) was chatting from 4 am on our first night and playing dance music loudly for much of our second night. As there was no air conditioning we had opened the windows to try to cool down but had to close them in an effort to stop the noise but it didn’t do much. Unfortunately we also had a fire alarm go off while we were still in bed and had been given a code for the safe which locked it and it took 24 hours to regain access to our valuables. Overall there was just something ‘off’ about the service (the problem with the safe not being passed on to the next shift; being referred to by our room number not our name; being suggested that we open the bottle of champagne ourselves etc) and we thought that staff training might have been a bit lacking. The potential was there, it just needed refinement.
Stayed 2 nights in Jun 2025

2/10 Terrible

David

Business traveller
Disliked: Staff & service
Double charged for the stay. Loud event on that evening and the carpark is quite loud when the windows are open. Breakfast was below the expected standard for such a busy hotel.
Stayed 1 night in Jun 2025

4/10 Poor

David

Business traveller
Disliked: Staff & service
Breakfast is chaotic every morning. 1st morning 30 minute wait after ordering. 2nd morning my order was forgotten to the point I had to leave before being served, waiter came back 20 minutes later to advise the order was forgotten and I can reorder again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Spa slippers and some rubbish floating around for length of stay, room 28.
Stayed 2 nights in Jun 2025

10/10 Excellent

PHILIP

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All good as always
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

stuart

Stayed 1 night in Jun 2025