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Cardiff Sandringham Hotel

2.0 star property

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Photo gallery for Cardiff Sandringham Hotel

Front of property
Reception
Desk, iron/ironing board, free WiFi, bed sheets
Business centre
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Business services

Explore the area

View in a map
21 St Mary Street, Cardiff, Wales, CF10 1PL
  • Place, St. David's
    ‪3 min walk‬
  • Place, Cardiff Castle
    ‪3 min walk‬
  • Place, Utilita Arena Cardiff
    ‪8 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.6 out of 10
Excellent
(18 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(22 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(29 reviews)
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room (New)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room (New)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

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About this property

Cardiff Sandringham Hotel

Hotel with a 24-hour front desk, 5-minute walk to Principality Stadium
This smoke-free hotel features conference space, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite. Housekeeping is available on request.
Cardiff Sandringham Hotel offers 28 accommodations with coffee/tea makers and hair dryers. 19-inch LCD televisions come with digital channels. This Cardiff hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Cardiff Sandringham Hotel. During your stay, you're just a quick walk from Principality Stadium. You'll find features like free WiFi in public areas, plus dry cleaning service and meeting rooms.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the value of their stay and the central location
  • Just a 5-minute walk from Principality Stadium and 6 minutes by foot from Cardiff Castle
Cardiff Sandringham Hotel offers its guests multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Event space at this hotel measures 667 square feet (62 square meters) and includes conference space. Public spaces have free WiFi.

This Cardiff hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per night); discounts available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 667 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 19-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 20 per night (328 ft away)
  • Late check-out fee: GBP 10.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and mobile payments; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Hotel Sandringham
Sandringham Cardiff
Sandringham Hotel
Sandringham Hotel Cardiff
Sandringham Hotel Cardiff, Wales
Sandringham Hotel
Cardiff Sandringham
OYO Sandringham Hotel
Cardiff Sandringham Hotel Hotel
Cardiff Sandringham Hotel Cardiff
Cardiff Sandringham Hotel Hotel Cardiff

Cardiff Sandringham Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 407 out of 1007 reviews
Rating 8 - Good. 361 out of 1007 reviews
Rating 6 - Okay. 172 out of 1007 reviews
Rating 4 - Poor. 50 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Stayed 1 night in Sep 2025

4/10 Poor

Sue

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointing inaccurate description

Hotel facilities were not as described. Web site said breakfast served daily but we arrived on a Tuesday to be told breakfast only available at weekends. Could not connect to wifi. No soap in toilet only shower gel in bathroom. Safety notice regarding hot water has taps wrongly labelled. If description had been accurate I would not have booked this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very basic but clean, thought breakfast was included but they only do it at weekends. Ideal location in the city, close to the castle.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew, Coventry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue Sebastian and the rest of the staff really looked after us.
Stayed 4 nights in Sep 2025

4/10 Poor

Judy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location was very good The staff was great very kind The hotel needs a lot of upgrades. It would help to have daily housekeeping And refresh the linens
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Pickleball visit

Hotel is a little tired but spotlessly clean and very good for the price. Good central location to get to anything in the city centre, secure parking 5 mins walk away. Excellent restaurant downstairs which the hotel will get you a discount voucher for. Best part of the experience were the two receptionists we met who were helpful friendly and smiley- an absolute asset to the business!
Stayed 2 nights in Sep 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 2 nights in Aug 2025

2/10 Terrible

CRAIG

Stayed 2 nights in Aug 2025

8/10 Good

Ian

Stayed 2 nights in Aug 2025

6/10 Okay

Amir

Travelled with family
Disliked: Property conditions & facilities
The hotel is shabby and located in a busy downtown area. It's been overrated.
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What mainly stood out to me was how easygoing, warm and friendly the staff were, couldn’t have asked for anything better! The hotel and my room were very well kept, clean and cosy!
Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
It was okay if a little tired.
Stayed 1 night in Aug 2025

10/10 Excellent

Keith, Kilgetty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

John

Stayed 1 night in Aug 2025

8/10 Good

geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

HOI KIU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic as it is located in main street and also close to the Cardiff Castle, and National Museum Cardiff. It is handy to go to resturants and also train stations.
Stayed 4 nights in Aug 2025

8/10 Good

IONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice family run hotel in Cardiff. Staff were excellent, very accomodating. Good size room/bathroom offering bathtub/shower, complimentary coffee/tea/biscuits also provided. Beds very comfortable. Excellent location, right in the centre of Cardiff, 20 min walk to Cardiff Bay which is recommended, a lovely area. Would definately return if we find ourselves in Cardiff!!!
Stayed 2 nights in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Not sure about the safety of the area
Stayed 2 nights in Aug 2025

8/10 Good

Miss

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was really convenient to parts of the city. The staff are nice and accommodating for any needs that may occur.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cardiff Break

Nice hotel central to everything, great breakfast and vey frindly staff
Stayed 3 nights in Jul 2025

6/10 Okay

Adrian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Not a great stay.

This hotel is badly in need of a refit. The room I had was not very clean and very old tired furniture. Bathroom light a horrible industrial stark light whilst the room lights were very dark. Very shabby and would look great after a refit
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly

It is an old hotel but you can find it is clean with excellent staffs. The staffs like the hotel and put a lot effort to keep it great. Even it is old and the condition is not so good, it is good to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025