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Clayton Hotel Cardiff

4.0 star property
VIP Access

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Photo gallery for Clayton Hotel Cardiff

Daily full breakfast (GBP 15.95 per person)
Lobby
Terrace/patio
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
St Mary Street, Cardiff, Wales, CF10 1GD
  • Place, Utilita Arena Cardiff
    ‪6 min walk‬
  • Place, Cardiff Castle
    ‪8 min walk‬
  • Place, Cardiff Bay
    ‪12 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Triple Room, 3 Single Beds

Deluxe Triple Room, 3 Single Beds

Deluxe Triple Room, 3 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(44 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Single Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Double Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room

8.6 out of 10
Excellent
(38 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Double Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Clayton Hotel Cardiff

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk.
Clayton Hotel Cardiff offers 216 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The breakfast at Clayton Hotel Cardiff gets high marks from our customers. During your stay, you're just a quick walk from Principality Stadium. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Principality Stadium and Cardiff Castle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 7 meeting rooms available. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Clayton Hotel Cardiff.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
View Bar & Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • View Bar & Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 7 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Clayton Hotel Cardiff formerly Maldron Hotel Cardiff
Clayton Hotel formerly Maldron Hotel
Clayton Cardiff formerly Maldron Cardiff
Clayton Cardiff

Clayton Hotel Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kacey

Liked: Cleanliness, staff & service, amenities
Lovely
Stayed 5 nights in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Ease of check in
Stayed 1 night in Jan 2026

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Alister

Stayed 1 night in Jan 2026

4/10 Poor

Jane

Liked: Cleanliness, amenities
Disliked: Staff & service
The bed was extremely uncomfortable and collapsed in the centre. The hotel was extremely noisy with guests arriving back in the early hours, screaming, shouting and pushing eachother into doirs and wall and slamming doors.
Stayed 1 night in Jan 2026

10/10 Excellent

natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was great room nice and clean and well stocked with tea, coffee etc
Stayed 1 night in Jan 2026

4/10 Poor

Liam

Liked: Cleanliness, staff & service
Having previously stayed at the Clayton in Bristol, I had high expectations for my stay, but unfortunately I was very disappointed. I received a text to say my room was ready and to collect the key from the self-service machine. However, none of the machines were working neither mine nor other guests’ keys would cut so everyone had to queue again to be assisted by reception. Not the best start. After the check-in fiasco, I went up to my room and genuinely felt like I’d been transported out the loft into a 2-star hotel. The room was shabby, dark, and cold. Several furnishings, including the chair and desk, were broken. The air conditioning only blew cold air despite being set above 25°C. The bathroom lighting was extremely poor, with only the mirror light working, and even the hairdryer was snapped in half! Hard to believe this had been missed during checks. To make matters worse, I ordered a sandwich from the late-night room service menu. For £13.50, the tuna mayonnaise sandwich was vile: stale, cheap-quality bread with barely a teaspoon of filling. This was especially disappointing given it took over an hour to arrive. For a 4-star hotel, I expected far better. At £140 per night, this stay was simply not worth the money. I would strongly recommend saving your cash and booking the new Premier Inn opposite, which was only £80.
Stayed 1 night in Jan 2026

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lovely staff members and lovely beds
Stayed 1 night in Jan 2026

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and bedding. Good breakfast with variety. Would only have wanted some wholemeal bread and fresh loaves you could cut as I could only find white bread
Stayed 1 night in Jan 2026

10/10 Excellent

Jahcure

Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Travelled with group
Liked: Amenities
Very clean, only fault being the lifts wasn’t working. apart from that, great👍
Stayed 1 night in Jan 2026

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Mary Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff the breakfast was outstanding.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Smart, modern, clean facilities. One lift was broken which was unfortunate. Check-in screen is huge and not very private w. Otherwise, great! in
Stayed 2 nights in Jan 2026

2/10 Terrible

Ciaran

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2023

10/10 Excellent

Lola

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Sophie

Stayed 1 night in Dec 2025

8/10 Good

David

Stayed 2 nights in Jan 2026

10/10 Excellent

Maggie

Stayed 1 night in Jan 2026

10/10 Excellent

Carrie

Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Room was super,and the staff were very welcing
Stayed 1 night in Jan 2026

10/10 Excellent

ceri

Stayed 1 night in Jan 2026