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Hilton Cardiff

4.5 star property

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Photo gallery for Hilton Cardiff

Presidential Suite | Living area
Junior Suite, 1 King Bed
Indoor pool, open 7:00 AM to 8:00 PM, lifeguards on site
Reception
Presidential Suite | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Kingsway, Cardiff, Wales, CF10 3HH
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, St. David's
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | View from room

Family Double Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room (Deluxe)

Minibar, in-room safe, desk, laptop workspace

Family Double Room (Deluxe)

8.4 out of 10
Very good
(25 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(59 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €83
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About this property

Hilton Cardiff

Luxury hotel with an indoor pool, 6-minute walk to St. David's
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Hilton Cardiff offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, sports massages, and Swedish massages.
Hilton Cardiff's great location gets high marks from our customers. During your stay, you're just a quick walk from Cardiff Castle. Free WiFi in public areas, an indoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Enjoy local cuisine while dining at Grey Restaurant
  • To-go breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Within a 10-minute walk of St. David's and Cardiff Castle
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hilton Cardiff, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 3651 square feet (339 square meters) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Hilton Cardiff.

This 4.5-star Cardiff hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7 AM to 10 AM.
Grey Restaurant - This restaurant specializes in local cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • 24-hour offsite parking (GBP 35 per day); discounts available

Food and drink

  • Daily breakfast to-go available 7 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Lifeguards
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per accommodation, per stay
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 35 per day(984 ft away; open 24 hours)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25.0 per day
  • Pool fee: GBP 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Hilton Cardiff Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Zara-Jade

Stayed 2 nights in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing
Stayed 5 nights in Oct 2025

10/10 Excellent

Iestyn

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

6/10 Okay

Hari Prasath

Liked: Cleanliness
Staff, amenities, access to parking
Stayed 2 nights in Nov 2025

8/10 Good

JOHN

Stayed 1 night in Nov 2025

10/10 Excellent

Marc

Stayed 2 nights in Nov 2025

8/10 Good

Shaun

Staff and room
Stayed 1 night in Nov 2025

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centre of Cardiff
Stayed 1 night in Oct 2025

8/10 Good

Lucy

Stayed 1 night in Nov 2025

10/10 Excellent

Nick

Stayed 1 night in Nov 2025

10/10 Excellent

becky

Stayed 5 nights in Oct 2025

6/10 Okay

Robert

Stayed 1 night in Nov 2025

8/10 Good

Charlotte, ferndale

Liked: Cleanliness, amenities, property conditions & facilities
Well...it was definitely one of my most exciting visits to the Hilton, between multiple fire alarms and having to change rooms early hours (it definitely got my steps in and those stairs to the 6th and 7th floor really are a weeks cardio...they are no joke) The staff are always amazing and really helped the best they could. We managed to break a chair during breakfast, which resulted in a game of musical chairs and the laughter was very much needed. I spilled water everywhere (it was one of those mornings) safe to say I'm glad the staff know us very well or it would have been embarrassing. I will say, even with all the crazy going on. The girls on the desk and the night staff where amazing, jumped into action. When we returned from the evacuation, we wouldn't enter our room due to a strong sulphur odour and even though we had to wait for another room, they really did a great job and held it all together. The young lad who helped us move room with our bags was so nice and was able to laugh with us during this funny ordeal. A dedicated and friendly staff, really make these situations easier to handle.
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Stayed 2 nights in Oct 2025

10/10 Excellent

Mrs

Liked: Cleanliness, amenities, property conditions & facilities
Amenities. Location. Lovely staff.
Stayed 1 night in Nov 2025

6/10 Okay

matthew

Liked: Amenities
Bedding not as clean as expected. Disappointed given a universally accessible room.
Stayed 1 night in Nov 2025

6/10 Okay

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was great , good location . Close to bars and shops . There is no on site parking , but you can use ncp car park close by but only get 10% of stayed for less than 48 hrs but charged over £60 which is a bit pricy . The other thing we were woken up at 3.30 with the emergency alarm all guest had to evacuate , someone in the hotel must of set alarm off . We did get apology from hotel . I would stay again but may look for other hotels first due to this experience
Stayed 2 nights in Oct 2025

8/10 Good

Charlotte

Stayed 1 night in Nov 2025

2/10 Terrible

Muhammad

Disliked: Cleanliness, property conditions & facilities, room comfort
Expensive for what it offers! Old decor with a couple of fancy lights in the bathroom. We googled if the hotel provided free parking and found that it did. Hotel does not provide free Parking!!!!! Parking around the hotel is very expensive and you would have to fend for yourself. Don’t charge me for castle view if it’s going to be behind a tree. Very bad lighting in the room. Very old carpet in the room. Expensive breakfast Very old TV didn’t have smart functions and we were stuck with limited BBC channels. Paid extra for room decorations which was a ripoff. Normal hotels do the swans on the bed without extra cost when they are told it’s for a special occasion. I paid extra £15 for fake rose petals and no swans. Awful and overpriced very old hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Spacious very quiet room
Stayed 1 night in Oct 2025

4/10 Poor

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Got a cocktail in the bar around 9pm. Asked for room number. Couldnt remember at first so got room card out of purse and gave number when drinks arrived to the table. Decided to take drinks back to our room and were followed to the lift by the female bar tender, asking me to go to the bar and sign for the drinks. Highly embarressing. I returned to the bar with the member of staff and made the full payment but will never stay at this hotel again. Was made to feel in front of other guests that we intended to not pay. Do not expect that sort of service at a high end hotel. To make matters worse, the coctails werent even very nice and we both left them. What a waste of £22 and poor service.
Stayed 1 night in Oct 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room overall was good, apart from peeling wallpaper and mould around the window. The room was overlooking a busy street, which was very noisy, especially at night, even though we were on the 5th floor! I suspect the window needs looking at, as we could hear lots of noise and could also be the cause of the mould around the window.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angharad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great amenities- free pool and spa
Stayed 1 night in Oct 2025