See all properties

Hilton Cardiff

4.5 star property

Choose dates to view prices

Photo gallery for Hilton Cardiff

Lunch and dinner served, local cuisine
Presidential Suite | Living area
Reception
View from room
Indoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Kingsway, Cardiff, Wales, CF10 3HH
  • Cardiff Castle
    ‪2 min walk‬
  • Cardiff University
    ‪11 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(49 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room (Deluxe)

In-room safe, desk, soundproofing, iron/ironing board

Family Double Room (Deluxe)

8.4 out of 10
Very good
(19 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room

Family Double Room | View from room

Family Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Cardiff Marriott Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,040 reviews
The price is €94
includes taxes & fees
7 Sept - 8 Sept
Cardiff Marriott Hotel

About this property

Hilton Cardiff

Luxury hotel with a sauna connected to a shopping center in Cardiff
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Hilton Cardiff offers 197 air-conditioned accommodations with laptop-compatible safes and safes. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Hilton Cardiff's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Cardiff Castle. Free WiFi in public areas, an indoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Enjoy local cuisine while dining at Grey Restaurant
  • To-go breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Cardiff Castle and Principality Stadium
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hilton Cardiff offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 3651 square feet (339 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hilton Cardiff.

This 4.5-star Cardiff hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7 AM to 10 AM.
Grey Restaurant - This restaurant specializes in local cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • Offsite parking available (GBP 32.95 per day)

Food and drink

  • Daily breakfast to-go available 7 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per accommodation, per stay
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Hilton Cardiff Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 505 out of 1006 reviews
Rating 8 - Good. 244 out of 1006 reviews
Rating 6 - Okay. 144 out of 1006 reviews
Rating 4 - Poor. 81 out of 1006 reviews
Rating 2 - Terrible. 32 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Recent stay as we attended an event at the hotel. We had a great stay, lovely room, immaculately clean. Everything you Need. Would stay again.
Stayed 1 night in May 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay
Stayed 1 night in Apr 2025

4/10 Poor

Natasha

Stayed 1 night in May 2025

6/10 Okay

Dominic

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel No parking

Hotel room itself is excellent but they now no longer have parking facilities (last time I stayed there, there was underground parking for £5-10/day) and you are charged a whopping £30 a day to park at the nearest recommended carpark.
Stayed 1 night in May 2025

8/10 Good

deniz.goordyal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy reach to all the main areas for shopping and castle just over the road . There was nothing I didn't like . Stayed on first floor in a king room . It had a bath and a separate walk in shower . Room was spacious and had mini fridge which kept drinks cold ! I usually go for dulux room but tbh this had everything event dressing gown and slippers and non entry to executive lounge . I didn't require this as only used the hotel to sleep . Parking is discounted if parking in nearby NCP but I used just park app and saved money in a very local place less then 6 min walk . Also some off street parking only payable until 5pm then again from 8am on a Sunday so worth looking for this if your staying over a weekend . I would recommend this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Delite

Liked: Cleanliness, staff & service, room comfort

Very comfortable stay

The rooms were very comfortable, spacious, clean and great. The halls and other parts of the hotel could use an updating. Deborah at the front desk was so kind and helpful! Staff were all wonderful!
Stayed 2 nights in May 2025

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in May 2025

4/10 Poor

Jill

Disliked: Property conditions & facilities

Attention to detail

Stayed on the 8th of May in room 339 only one lift was working which left lengthy delays.my partner couldn’t walk to another lift due to having a quadruple heart bypass. Half the sockets in the room were not working. No mirror near a plug socket to do my hair pretty poor
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely rooms , pool, not so much

Hotel and room were really first class and clearly recently refurbished The only negatives were the pool area which is so run down and tired and there was only one working lift which meant long waits for breakfast and check out
Stayed 1 night in May 2025

6/10 Okay

Richard

Liked: Staff & service
Rooms ok, staff freindly, looking a bit dated these days and breakfast cold on both days we stayed...nowhere near as good as it used to be unfortunately
Stayed 2 nights in May 2025

6/10 Okay

Sion

Travelled with family
Stayed 2 nights in May 2025

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing, right within walking distance of most things around. Staff were nice and friendly. The room are nice. Wish they were a bit bigger though
Stayed 1 night in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theatre break

The hotel was immaculately clean. Great location in central Cardiff. Staff were very friendly and welcoming.
Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say, my review is somewhat biased as I spend a lot of time at the Hilton Cardiff (it's my home away from home) The staff are always friendly and nothing is too much trouble. I love the online chat feature in the app and the staff are always very prompt with responding, as someone who has anxiety and doesn't always feel comfortable using the telephone, I really appreciate this feature and the ease of use. The hotel itself is lovely as always. The rooms were very clean, spacious and very comfortable. The executive lounge is always a nice treat and is something I look forward to. Just that space and time to relax away from the hustle and bustle is very much needed. There was only 1 main lift working (with a smaller lift at the rear of the hotel), but if your feeling fit, the stairs are a great alternative. The Graze restaurant is lovely and offers a varied selection of food and drink. The breakfast options are always amazing. Restaurant staff are also lovely and welcoming. My only niggle if any, would be that the lounge needs some air conditioning or large fans, as it's been extremely warm in there over the last few weeks. It might just be the Hilton, but it's the staff that makes it an amazing hotel. Looking forward to our return home away from home vist.
Stayed 1 night in Apr 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and staff
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Stayed 5 nights in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect weekend away!

Amazing stay, staff were so lovely and helpful. The breakfast was delicious and set us up for the rest of the day! The highlight of our stay was the pillows on our bed… PERFECTION. Would love to stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Katy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Modern fantastic bathroom in my hotel room
Stayed 1 night in Apr 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great castle access and views and convenient o

Very good experience. Close proximity to city and castle. Issue was the elevator out for the entire time that made entry and exit stranded / difficult - we stayed 6 days and it was out the entire time and other who stayed there regularly indicated it was regularly like this.
Stayed 6 nights in Apr 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

A wonderful stay in this lovely hotel. All staff members were friendly, welcoming and attentive. The check-in experience was excellent, our room was available earlier than expected and we were given 2 complimentary drinks as it was my partners birthday. The room was spacious, the bed was really comfortable and the bathroom facilities very good. I marked the cleanliness down a little bit as there was a stain on the pillow and sellotape on the walls. Also, it would’ve been nice to have had some drinking water in the room. One of the lifts was out of order so the one lift that was available was very busy! Breakfast was nice, plenty to choose from and not too busy. We would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very friendly reception staff. I go to the hotel at 11am to drop my cases and was allowed to check in early. A massive time saver! Room was great (lovely fluffy pillows) Definitely staying here again
Stayed 1 night in Mar 2025

8/10 Good

Abhijeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, hope they resolve the issues with the elevators in the lobby.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

George

Stayed 1 night in Feb 2025