Hotel Indigo Cardiff by IHG

4.0 star property

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Photo gallery for Hotel Indigo Cardiff by IHG

Exterior
Exterior
Premium bedding, in-room safe, desk, blackout curtains
View from property
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • Room service

Explore the area

Map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • Cardiff Castle
    ‪5 min walk‬
  • Principality Stadium
    ‪10 min walk‬
  • Cardiff University
    ‪14 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪46 min drive‬

Room options

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 25.00 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • 30.00 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Indigo Cardiff by IHG

Eco-certified hotel with bars and a 24-hour fitness center
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and 24-hour room service.
Hotel Indigo Cardiff by IHG offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the breakfast at Hotel Indigo Cardiff by IHG. During your stay, you're just a quick walk from Principality Stadium. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Lefel6 Bar and Restaurant, a steakhouse that serves British cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort, comfy beds, cleanliness, and spaciousness
  • Within a 10-minute walk of Principality Stadium and Cardiff Castle
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include meeting rooms and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 43 square feet (4 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified Hotel Indigo Cardiff by IHG.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Lefel6 Bar and Restaurant - This steakhouse specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Polish, Portuguese, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 43 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
  • Nearby parking fee: GBP 18.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Hotel Indigo Cardiff by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 995 out of 1331 reviews
Rating 8 - Good. 243 out of 1331 reviews
Rating 6 - Okay. 65 out of 1331 reviews
Rating 4 - Poor. 13 out of 1331 reviews
Rating 2 - Terrible. 15 out of 1331 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Cardiff

From the initial greeting at the front desk, to all the interactions with the team throughout our stay, this was one of my best hotel experiences in a long time. The room and breakfast were also perfect.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharan

Travelled with partner
Liked: Cleanliness, amenities
Very modern and good facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Very good breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service from staff was excellent. All super friendly and welcoming.
Stayed 1 night in Feb 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came to stay at Hotel Indigo for a little one night treat. Firstly exceptional service at reception, greeted with a smile. Breakfast was superb, my partner commented that it was the best selection we've ever had from a breakfast and she was right. We should have visited the bar/restaurant for a night cap because it looked very suave. Room was lovely, great bathroom, very clean...the only thing I would say is our room door was very thin, we could hear the conversations in the hallway. But apart from that had a good night sleep. Would definitely recommend staying here as it is so close to everything in Cardiff, a few mins walk from anywhere. Thank you!
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ian

Stayed 1 night in Jan 2025

10/10 Excellent

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

ANTONI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Too much noise from the street below.

Great staff, beautiful hotel. However, I was on the 5th floor facing the high st, as a result I hardly slept due to the incessant noise from people passing by into the earjy hours. This was a Wednesday and a business trip so not ideal.
Stayed 1 night in Jan 2025

6/10 Okay

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room is big and modern but the mattress and pillows are not great.2 our of 5 stars for the pillow and mattress. Would have rated 4 or 5 stars if the mattress and pillows were better.
Stayed 1 night in Jan 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are top quality polite helpful and caring the property is very quite and cosy vibe to it but also got a unique welsh touch
Stayed 1 night in Jan 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kristine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great check in, lovely central hotel. Staff wonderful and welcoming.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
All good lovely stay
Stayed 1 night in Jan 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Comfortable room right in the heart of Cardiff city centre.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Indigo Cardiff

Lovely hotel and amazing staff, couldn’t recommend highly enough!
Stayed 1 night in Jan 2025

10/10 Excellent

Fang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Sharon

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay couldn't have been better. My 2 year daughter has a severe dairy allergy and we were looked after from start to finish. The staff were superb, the food was delicious (highly recommend the breakfast!) and the room was lovely.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff from our greeting at booking in to the Restaurant staff who were so helpful. The cleanliness of our room and fresh smell all around the Hotel was top drawer. I would highly recommend and will most definitely return. Many thanks.
Stayed 1 night in Jan 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and fair price. The decor and feel of the hotel is much nicer than many of the same price bracket
Stayed 1 night in Jan 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025