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Hotel Indigo Cardiff by IHG

4.0 star property

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Photo gallery for Hotel Indigo Cardiff by IHG

A white building with the sign "hotel INDIGO" on the facade.
A bedroom with a bed, bedside table, lamp, and wall art.
The entrance of Hotel Indigo with a check-in counter, seating area, and potted plants.
Terrace/patio
A modern interior with green brick walls, a wooden bench, a chair, and a small table.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • Place, Cardiff Castle
    ‪3 min walk‬
  • Place, Bute Park
    ‪3 min walk‬
  • Place, Utilita Arena Cardiff
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

A vintage telephone, a guitar magazine, and a guitar on a wooden surface.

Standard Room, 2 Single Beds

9.8 out of 10
Exceptional
(35 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

A neatly arranged hotel room with a bed, a bedside table with a telephone, a lamp, and a wall-mounted speaker system.

Standard Room

9.8 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

A modern bathroom with a shower, toilet, and a tiled wall with a colorful pattern.

Premium Room, 1 Queen Bed

9.6 out of 10
Exceptional
(37 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible

A neatly made bed with patterned pillows, a red wall, a vintage telephone, and a pendant light.

Standard Room, 1 Queen Bed, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds

A bedroom with a double bed, a nightstand, a chair, and a wall with decorative plates.

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A modern bedroom with a large bed, bedside tables, a desk, and a chair.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(150 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room

A modern hotel room with a large bed, a sitting area with a chair, a desk, and a box of K-C brand baking powder.

Premium Room

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed (Up to 3 Guests)

A modern bedroom with a large bed, bedside tables, a desk, and a chair.

Premium Room, 1 Queen Bed (Up to 3 Guests)

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Indigo Cardiff by IHG

This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and 24-hour room service.
Hotel Indigo Cardiff by IHG offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the breakfast at Hotel Indigo Cardiff by IHG. During your stay, you're just a quick walk from Cardiff Castle. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Lefel6 Bar and Restaurant, a steakhouse that serves British cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness, spaciousness, overall comfort, and comfy beds
  • Within a 10-minute walk of Cardiff Castle and Utilita Arena Cardiff
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include meeting rooms and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 43 square feet (4 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Cardiff by IHG.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Lefel6 Bar and Restaurant - This steakhouse specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 19 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 43 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 per person
  • Nearby parking fee: GBP 19.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Hotel Indigo Cardiff by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1107 out of 1504 reviews
Rating 8 - Good. 286 out of 1504 reviews
Rating 6 - Okay. 75 out of 1504 reviews
Rating 4 - Poor. 19 out of 1504 reviews
Rating 2 - Terrible. 17 out of 1504 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

meegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Risto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located in the city centre , clean and quiet room , lovely breakfast, helpful and friendly staff. Very happy with my stay Definitely recommended
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central hotel room great and breakfast was lovely. Really nice roof top bar
Stayed 1 night in May 2026
Verified review

8/10 Good

Joanne

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was fab
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault my stay at Hotel Indigo - everything was great! Check-in was smooth, staff friendly, rooms lovely, clean and spacious, breakfast excellent - woukd definitely stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Very comfortable room .
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a music themed room which was fab, clean and comfortable. Friendly helpful staff and a great breakfast, we’ll be back soon!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always. The staff make this hotel!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and helpful staff. Steady breakfast, all good.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms were clean, modern and quiet. Staff was friendly and helpful. Tha location was close to shops and sites and walkable to the train station.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marla

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place 2ed time staying would definitely recommend 👌
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and clean, great price.. the staff were amazing, so helpful. 100% staying here again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities
The room was lovely, location was perfect and the staff were very friendly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely atmosphere, amazing room x thank you for the upgrade and making our stay special x
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and welcoming. Shower was EXCELLENT.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, you can walk everywhere. Close to bus stops, rail station. Staff helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
So clean and comfy!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, warm welcome from the staff . Beautiful room, quiet and comfy. Shower was amazing ! The roof top bar with stunning views and gorgeous food in the restaurant. So close to everything you could need. Outstanding
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lewis

Liked: Cleanliness, property conditions & facilities
Yes we had a great stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here a few times now. Always a great place to stay to visit Cardiff. Has great rooms, great staff and a good selection of drinks in it's bar.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent and although the parking was in the multi story car park it was easy walking to the hotel and they offered a generous discount. The staff were very friendly and helpful. We loved the decor and furnishings. We will definitely bookat Hotel Indigo again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Meri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the center of Cardiff, the hotel is tucked into an arcade off a back street. Don’t let that put you off- the hotel is clean, comfortable, quiet with great amenities. They even have a break on local parking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tomos

Liked: Cleanliness, staff & service, amenities
Friendly staff, very comfy room and great location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
staff, location and amenities were excellent
Stayed 1 night in Dec 2025