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4.5 out of 5

"Great central location friendly staff " More

By a verified traveller on Thu 02 Mar 2023

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€78* Per night/room 30 May - 31 May

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Indigo Cardiff, an IHG Hotel's great location. During your stay, you're just a quick walk from Principality Stadium. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.

  • Free WiFi
  • Enjoy a bite to eat at Lefel6 Bar and Restaurant, a steakhouse that serves British cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, overall comfort and comfy beds
  • Just a 3-minute walk from Cardiff Castle and 6 minutes on foot from Principality Stadium

Hotel Indigo Cardiff, an IHG Hotel ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Indigo Cardiff, an IHG Hotel

Everyone (1) Couples (1)
5 out of 5
Great central location friendly staff

Posted by on 2 Mar 2023

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Comment from Hotel Management

4 Mar 2023 by Reception

Many thanks for your review!

4 out of 5

Posted by on 2 Jan 2023

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About the Hotel Indigo Cardiff, an IHG Hotel

Location Dominions Arcade Queen Street, Cardiff, Wales CF10 2AR

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include meeting rooms and coworking spaces. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 43 square feet (4 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified Hotel Indigo Cardiff, an IHG Hotel. This 4-star Cardiff hotel is smoke free.

  • 122 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Conference rooms
  • 43 sq ft of conference space
  • 4 sq. m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Cardiff Queen Street Station (0.9 km / 0.5 mi)

Room Amenities

Hotel Indigo Cardiff, an IHG Hotel offers 122 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Electric kettle
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Lefel6 Bar and Restaurant – This steakhouse specialises in British cuisine and serves brunch, lunch, dinner and light fare. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 19.95 per person
  • Nearby parking fee: GBP 18.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indigo Cardiff
  • Hotel Indigo Cardiff
  • Indigo Cardiff, An Ihg
  • Hotel Indigo Cardiff an IHG Hotel
  • Hotel Indigo Cardiff, an IHG Hotel Hotel
  • Hotel Indigo Cardiff, an IHG Hotel Cardiff
  • Hotel Indigo Cardiff, an IHG Hotel Hotel Cardiff

You should know

  • Up to 3 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.