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New House Country Hotel

4.0 star property

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Photo gallery for New House Country Hotel

Front of property
3 bars/lounges
View from property
Food and drink
3 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Thornhill Rd, Cardiff, Wales, CF14 9UA
  • Place, Cefn Onn Country Park
    ‪17 min walk‬
  • Place, Cardiff Castle
    ‪18 min drive‬
  • Place, Principality Stadium
    ‪22 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪81 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a large bed, a tufted headboard, a bench, a chair, and a small table.

Superior Double Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Twin Room

A modern bathroom with a bathtub, toilet, and a window.

Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, a desk, a chair, a bench, and a view of the outside through a window.

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, a red sofa, a small table with a vase, and a window with curtains.

Standard Double Room

9.8 out of 10
Exceptional
(23 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a tufted headboard, a bench, a chair, and a small table.

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

New House Country Hotel

A restaurant, 3 bars/lounges, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk, and wedding services are onsite. Housekeeping is not available.
New House Country Hotel offers 37 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at New House Country Hotel. During your stay, you'll be close to Cardiff Castle. Features include free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Sequoias Restaurant, a fine-dining restaurant that serves Regional cuisine
  • Amenities include a front-desk safe, meeting rooms, and a terrace
  • Onsite recreation includes a gym
  • 12 minutes by car from Utilita Arena Cardiff and 12 minutes from Cardiff Castle
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A fitness center, a terrace, and a garden are also featured at the business-friendly New House Country Hotel. Free self parking is available.

This 4-star Cardiff hotel is smoke free.

Guests are served free full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Sequoias Restaurant - This fine-dining restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Georgian Lounge - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • Georgian Lounge
  • Sequoias Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

New House Country Hotel Cardiff, Wales
New House Country Hotel Cardiff
New House Country Cardiff
New House Country
New House Country Hotel Cardiff Wales
New House Country Hotel Hotel
New House Country Hotel Cardiff
New House Country Hotel Hotel Cardiff

New House Country Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 260 out of 395 reviews
Rating 8 - Good. 90 out of 395 reviews
Rating 6 - Okay. 25 out of 395 reviews
Rating 4 - Poor. 12 out of 395 reviews
Rating 2 - Terrible. 8 out of 395 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fantastic breakfast and lovely views over Cardiff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the hotel are really lovely and the hotel has a really relaxing feel to it. There are plenty of tables outside where you can sit and enjoy the magnificent view on sunny days. We absolutely loved our two night stay here and have booked to go back there again in July for a three night stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Comfortable room. Good breakfast choice.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
The room was spotless and all the staff were brilliant throughout our stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent. Staff friendly and helpful. Room was very nice. Didn't use the bar. Great views across Cardiff.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Spacious room Great setting Food very good Wi fi acceptable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and service. Rooms
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Roel

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean room, nice and big bathroom. Food was good as well.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Lovely rooms and food
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, friendly staff and a relaxed atmosphere.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

lee

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious with nice decoration. Breakfast included is great includes cook to order food and buffet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yechiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location (if you have a car). Beautiful setting, large clean room, friendly staff. In all, we had a wonderful experience
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Beautiful property. Attentive staff. Lovely room and view. Great breakfast, dinner and lounge. Everything was perfect!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Morag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable relaxing place to spend a few much needed days away
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, excellent rooms, superb food Don't be put off with it being a few minutes from the motorway - its more than worth the trip
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and the staff are amazing, so friendly and welcoming, really enjoyed our stay and looking forward to going back
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived an hour early and we were able to check in and made to feel very welcome
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rachel

Liked: Property conditions & facilities
Room was clean. Staff and great location 👍
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Aug 2025
Verified

6/10 Okay

sarah

Liked: Cleanliness, amenities
Room was very nice , but the bed was very soft so unfortunately didnt sleep well
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location - staff were great
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

DOMINIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, comfortable, spotlessly clean rooms. Nice breakfast with lovely bacon and sausages. Nice geounds and public areas. Staff were very friendly and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

EMMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely helpful staff, beautiful setting. Breakfast only opens at 7, a 6.30 start would be preferable as staying for business.
Stayed 1 night in Oct 2025