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Park Plaza Cardiff

4.0 star property

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Photo gallery for Park Plaza Cardiff

A modern indoor swimming pool with clear glass walls, allowing natural light to illuminate the space.
A lobby with a Christmas tree, seating areas, and decorative lights.
A bar area with a polished reflective surface, a bartender preparing a drink, and a variety of bottles in the background.
A spacious lobby with multiple seating areas, a fireplace, and modern lighting fixtures.
A modern indoor swimming pool with clear glass walls, a tiled floor, and a bench along the side.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning

Explore the area

View in a map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • Place, New Theatre
    ‪1 min walk‬
  • Place, Cardiff Castle
    ‪4 min walk‬
  • Place, Utilita Arena Cardiff
    ‪12 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Tree Line View)

A modern bathroom with a glass-enclosed shower, a large mirror, and a dark-toned vanity.

Superior Room, 1 King Bed (Tree Line View)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, desk, chair, and a sofa.

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

A hotel room with a large bed, two bedside lamps, and a framed artwork above the bed.

Superior Room

9.2 out of 10
Wonderful
(121 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Tree Line View)

A hotel room with a large window, a chair, and a lamp.

Superior Room, 1 King Bed (Tree Line View)

9.2 out of 10
Wonderful
(32 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a sofa, a nightstand with a lamp, and a framed picture on the wall.

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Park Plaza Cardiff

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a steam room are onsite.
Park Plaza Cardiff offers 129 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Park Plaza Cardiff's great location. During your stay, you're just a quick walk from Cardiff Castle. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi in some public areas
  • Enjoy local cuisine while dining at Laguna Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, body wraps, or hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and fitness classes
  • Guests have great things to say about the location and the clean accommodations
  • Within a 10-minute walk of Cardiff Castle and Utilita Arena Cardiff
Park Plaza Cardiff offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A steam room, a terrace, and multilingual staff are also featured at the business-friendly Park Plaza Cardiff.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Laguna Kitchen and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

izzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities
Once again lovely stay staff amazing great location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excllentent hotel
Stayed 1 night in Mar 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location with good pool and friendly staff
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very helpful. The location is very central.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Zak

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, would highly recommend
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
excellent stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donatas

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and facilities
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to the town centre and arena
Stayed 1 night in Apr 2026
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay , staff very happy to help, extremely knowledgeable and very polite and professional
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The staff were absolutely first class.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, very attentive staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very professional and helpful. The hotel was very clean and very good quality breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Thomas allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD BREAKFAST AND GOOD STAFF BEHIND THE BAR
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay staff excellent good and clean room with excellent restaurant
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came away for a long week to Cardiff, and would not hesitate to stop at the same hotel again. Rooms were clean and spacious, beds were comfy, staff were really friendly and helpful. Breakfast was very nice, and the hotel was in a great location, just a 5 minute walk from the castle, and also Queens Street Station which can get you to Cardiff Bay in a few minutes. Loved every part of the stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and easy to find the hotel was lovely with a great pool even thought it was salt water Room was massive
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Helpful staff. Good leisure facilities for an overnight stay. Would stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room. Great breakfast. Spa was great.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nune

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast options
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean room.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled to Wales for a hen party and to meet up with our sister who lives in Wales The hotel was lovely friendly staff and a lovely breakfast on both mornings we were staying .The pool is excellent too.Happy days .Fab location we really enjoyed it .Hope to be back soon.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, amenities
Room was spotless,staff in restaurant and food was excellent.the stay was made fabulous by the lovely warm pool and jacuzzi.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Renier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As good as ever , really like this hotel , one of my favourites. Highly recommended
Stayed 1 night in Mar 2026