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4.5 out of 5

"The property was spacious and excellent for our needs. I do not think there was anything that was not good about the property. The staff explained eve ... " More

By a verified traveller on Fri 12 Aug 2022

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Two Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Two Bedroom Apartment with Balcony

Bed Count 2 King Beds Maximum Occupancy 4 Max

Studio Apartment with Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

One Bedroom Apartment with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Quayside by Urban Space's great location gets high marks from our customers. During your stay, you're just a quick walk from Mermaid Quay. This upmarket apartment building has 20 apartments. Free WiFi and a kitchen are available in each apartment.

  • Each apartment offers a kitchen, a washing machine and a TV
  • Free WiFi
  • Amenities include a lift
  • Guests speak favourably about the clean guestrooms and the area's walkability
  • Just a 3-minute drive from Cardiff International Arena and a few minutes from Cardiff Bay

Quayside by Urban Space ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quayside by Urban Space

Couples (1) Family (1)
5 out of 5
The property was spacious and excellent for our needs. I do not think there was anything that was not good about the property. The staff explained everything and where very nice and helpful. Overall a very pleasant experience.

Posted by on 12 Aug 2022

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Comment from Hotel Management

22 Sep 2022 by Reservations Team

Dear Guest,Thanks for your kind review and words, we hope to welcome you again in the near future.

4 out of 5
Our only negatives were firstly one of the rings on the hob was on when we arrived and the drainage plug on the shower was not very clean. Otherwise everything was very good

Posted by on 28 Mar 2022

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Comment from Hotel Management

8 Nov 2022 by Urban Space

Dear Audrey,Thank you for your feedback. We have since set a process to ensure all switches are off as part of the housekeeping routine and this should prevent the issue of this repeating in the future.Deeply apologise for the cleanliness with the drain plug and we have addressed this with housekeeping to prevent this for repeating.Kind regards,Urban Space

About the Quayside by Urban Space

Location Bute Place, Cardiff, Wales CF10 5AL

Property Features

Quayside by Urban Space offers its guests a lift. The front desk is open around the clock. This 4-star Cardiff apartment is smoke free.

  • 20 guestrooms or units
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Cardiff Bay Station (0.3 km / 0.2 mi)

Room Amenities

Quayside by Urban Space offers 20 accommodations with a hairdryer and free toiletries. Accommodation at this 4-star apartment has kitchens. Bathrooms include a shower. This Cardiff apartment provides complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Washer
  • Television
  • Shower
  • Housekeeping (weekly)
  • Hairdryer
  • Toiletries (free)
  • Heating

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 25

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Property is cleaned with disinfectant
  • No front desk
  • Debit cards not accepted
  • Private entrance
  • Guest will receive an email before arrival 72 hours
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Gap period enforced between guest stays - 24 hours
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: GBP 50 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 6 per day (656 ft away)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quayside by Urban Space Cardiff
  • Quayside by Urban Space Apartment
  • Quayside by Urban Space Apartment Cardiff
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.