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The Parkgate Hotel

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Reception hall
Lobby lounge
Reception hall
Exterior
Infinity pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Place, Cardiff Castle
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪8 min walk‬
  • Place, Cardiff Bay
    ‪16 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room

In-room safe, laptop workspace, free WiFi, bed sheets

Double Room

9.6 out of 10
Exceptional
(68 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Double or Twin Room

9.4 out of 10
Exceptional
(25 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(27 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Junior Suite

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature Queen

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Signature King

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Junior Suite

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature King with Sofa

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Parkgate Hotel

A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms. Change of towels is available on request.
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The Parkgate Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Principality Stadium. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with massages, body treatments, or manicures and pedicures at the spa
  • Amenities include a front-desk safe and 3 meeting rooms
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort, comfy beds, and cleanliness
  • Just a 3-minute walk from Principality Stadium and 8 minutes by foot from Cardiff Castle
The Parkgate Hotel offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. The Parkgate Hotel also features dry cleaning/laundry services and a front-desk safe.

Smoking is allowed in designated areas at this 4-star Cardiff hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The Sorting Room - Onsite brasserie. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LED TV

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 28 for adults and GBP 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1373 out of 1774 reviews
Rating 8 - Good. 239 out of 1774 reviews
Rating 6 - Okay. 106 out of 1774 reviews
Rating 4 - Poor. 32 out of 1774 reviews
Rating 2 - Terrible. 24 out of 1774 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Cannot fault our stay at this great hotel We did not have breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Stayed 1 night in Dec 2025

6/10 Okay

sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything absolutely faultless!
Stayed 1 night in Dec 2025

10/10 Excellent

Gavin

Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2025

10/10 Excellent

Alun

Stayed 1 night in Dec 2025

10/10 Excellent

Malcolm

Stayed 1 night in Dec 2025

10/10 Excellent

Kate

Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Faultless
Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and lovely staff!
Stayed 1 night in Oct 2025

4/10 Poor

Joseph

Liked: Cleanliness, amenities
Disliked: Staff & service
What a bizarre stay
Stayed 1 night in Dec 2025

10/10 Excellent

Pirandeep

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, good service and lovely surroundings
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities
Beautiful Hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Luxury five star rooms and service great place to stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly efficient staff Very nice spa facilities Breakfast was lovely Only comment is the curtains in room 308 don’t stay at the edges and let in quite a lot light first thing across the head of the bed.
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Really Clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was of high quality , staff friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel friendly staff great location amazing
Stayed 2 nights in Dec 2025

8/10 Good

Jayde

Stayed 4 nights in Nov 2025

10/10 Excellent

Jessie

Stayed 1 night in Nov 2025