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DoubleTree Suites by Hilton Charlotte - SouthPark

4.0 star property

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Photo gallery for DoubleTree Suites by Hilton Charlotte - SouthPark

Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers
Lobby
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

Map
6300 Morrison Blvd, Charlotte, NC, 28211
  • SouthPark Mall
    ‪5 min walk‬
  • Quail Hollow Club
    ‪8 min drive‬
  • Spectrum Center
    ‪11 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wet Bar)

View from room

Suite, 1 King Bed, Accessible Bathtub (Wet Bar)

  • 65 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Both 1 King Bed,Living Rm,Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms (Both 1 King Bed,Living Rm,Kitchenette)

  • 93 sq m
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 King Bed (Living Room, Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed (Living Room, Kitchenette)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed (Living Room, Wet Bar)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queens/1 King, Wet Bar, Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms (2 Queens/1 King, Wet Bar, Accessible)

  • 65 sq m
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Living Room, Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible Bathtub (Living Room, Kitchenette)

  • 65 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Living Room, Kitchenette)

View from room

Suite, 2 Queen Beds (Living Room, Kitchenette)

  • 65 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Queen Beds (Living Room, Wet Bar)

  • 65 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower (Living Room, Wet Bar)

  • 65 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queens/1 King,Living Rm,Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms (2 Queens/1 King,Living Rm,Kitchenette)

  • 93 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Courtyard View (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Queen Beds, Courtyard View (Living Room, Wet Bar)

  • 65 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Courtyard View (Living Room, Wet Bar)

View from room

Suite, 1 King Bed, Courtyard View (Living Room, Wet Bar)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

DoubleTree Suites by Hilton Charlotte - SouthPark

Hotel with free parking, a short walk to SouthPark Mall
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
DoubleTree Suites by Hilton Charlotte - SouthPark offers 207 accommodations with laptop-compatible safes and safes. Accommodations offer separate dining areas. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

65-inch flat-screen televisions come with premium cable channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The shopping around DoubleTree Suites by Hilton Charlotte - SouthPark gets high marks from our customers. During your stay, you're just a quick walk from SouthPark Mall. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 1-minute drive from SouthPark Mall and 10 minutes from Spectrum Center
  • Dogs welcome for a fee
DoubleTree Suites by Hilton Charlotte - SouthPark offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 3055 square feet (284 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree Suites by Hilton Charlotte - SouthPark. Free self parking is available. A complete renovation of DoubleTree Suites by Hilton Charlotte - SouthPark was completed in August 2019.

This Charlotte hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
The Market Cafe - Onsite restaurant.
Banker's Club - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 17 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Banker's Club
  • The Market Cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3,055 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Renovated entire property - August 2019
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.00 for adults and USD 10.00 for children
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 02 and close September 15.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Southpark Hotel
DoubleTree Suites Hilton Charlotte Southpark
DoubleTree Suites Hilton Hotel Charlotte Southpark
DoubleTree Suites Hilton Hotel Southpark
DoubleTree Suites Southpark
Hilton Charlotte Southpark
Hilton Southpark
Hotel Charlotte Southpark
Hotel Southpark Charlotte
Southpark Hotel
Doubletree Guest Suites Charlotte / Southpark Hotel Charlotte
Doubletree Hotel Charlotte Southpark
DoubleTree Suites by Hilton Hotel Charlotte Southpark
DoubleTree Suites by Hilton Charlotte SouthPark
DoubleTree Suites by Hilton Hotel Charlotte Southpark
DoubleTree Suites by Hilton Charlotte - SouthPark Hotel
DoubleTree Suites by Hilton Charlotte - SouthPark Charlotte

DoubleTree Suites by Hilton Charlotte - SouthPark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1002 reviews
Rating 8 - Good. 201 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Late check in
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Stayed 2 nights in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with spacious rooms

Nice hotel which has been updated. Friendly and responsive staff, safe area. Have stayed multiple times.
Stayed 1 night in Mar 2025

10/10 Excellent

Herman

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Mar 2025

2/10 Terrible

Donna

Disliked: Staff & service
Refrigerator did not work in our unit. No one helps you with your luggage so ladies you better be strong because those carts the give you are so hard to use. I fell trying to use one and it slipped away from me and I fell and hit my head on the tile. Also we were awaken up with a construction crew drilling the parking lot of the hotel two days in a row at 8:00am both mornings! Was not very pleaent!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Kenneth L.

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

At least the cookies were good....

It is actually a very nice hotel, located in a quiet community near lots of stores. However, on the first night, the heat went out overnight. I told the front desk the next day and then we left the property to go about our day. Came back hours later and a service person was in the room. He got the heat working, but it went out again about an hour later. And that wasn't all. When we returned to our room, housekeeping had had only made up one of the beds, and just ignored the other. They also emptied the trash under the kitchen sink, but just left the trash can sitting out with the cabinet doors wide open. They also left only one set of towels, for a family of 3. I went to the front desk to ask for more towels and make them aware of the poor job that housekeeping had done. They apologized and gave me a voucher for breakfast the next day and 2 cookies, which was hardly enough for the inconvenience of a freezing room and no towels. Then, it still took them over 2 hours to deliver more towels to our room and the heat still wasn't working. They finally moved us to another room. The new room was comparable to the first, but had older appliances and the bathroom door wouldn't close all the way. At least the heat worked, but an upgrade in room would have been a better. I complained at checkout, and the clerk apologized and offered me 3 cookies. DoubleTree clerks acted as if cookies were the magical answer to the many problems at this location. Very disappointed in this 4-day stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, roomy, quiet and clean.
Stayed 1 night in Mar 2025

4/10 Poor

Carl

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Arrived & checked in no issues. Had to park in the rear of the building as most spaces were full. Went to room & the disappointment commenced. Booked two weeks in advance & paid in advance for a king suite. Was given a two queen bed suite. I spoke with the front desk about it & had to send them my booking receipt as proof because apparently they couldn’t just look it up and see it for themselves. They acknowledge the mixup which was to be expected and then offered to change my room, but at that point we’re already settled in. We just decided to live with it. There was some back-and-forth via text message and at one time I was spoken to as Ms, even though I spoke in person with the front desk (clearly Mr). Although annoying and mildly amusing this was unnecessary. They told me it was a typo. My response to that is proofread your messages before you send them. The rooms themselves are average at best. The beds are hard as a rock. The bathrooms need to be remodeled. The overall vibe of it is it was nice at one point in time, but they haven’t invested in keeping the property current. It is very conveniently located to the South Park mall, which is nice. The parking is not that great as it’s along side of the building mainly or in the back in the parking garage, which is inconvenient, but It’s in a good area. I’ve never felt concerned about safety. I won’t stay at this hotel again. The experience was underwhelming to me and there are better options close by.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at the double tree was amazing. It was welcoming and inviting from the arrival. The room was luxurious and the furnishings were immaculate. The bed was comfortable and provided a great nights rest.
Stayed 1 night in Mar 2025

10/10 Excellent

Shalonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators were slow and one was out if order. Ice machines did not work on 2 of the floors.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and setting for business travel
Stayed 1 night in Feb 2025

2/10 Terrible

Cameron

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness, staff & service
When we got there we were greeted and loved the hotel. We got to the room and realized we were given a double queen with pull out couch when we booked king with pull out couch. Then the room had no heat, was set on 85 but never got above 65 in the room. However the front desk gentleman quickly resolved the no heat issue and moved us to another room. The room we moved to was not the same but it was warm at least. We would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2024

10/10 Excellent

Brenton

Travelled with family
Amazing staff and welcome into hotel!
Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024