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Holiday Inn Express & Suites Charlotte North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte North by IHG

Indoor pool
Free daily buffet breakfast
Point of interest
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
7230 Smith Corners Blvd, Charlotte, NC, 28269
  • Northlake Mall
    ‪16 min walk‬
  • Concord Mills
    ‪12 min drive‬
  • University of North Carolina at Charlotte
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications, Mobility, Roll Shwr)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility, Roll Shwr)

  • Sleeps 4
  • 1 King Bed

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Exterior

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4.7 out of 5, Exceptional, 1,034 reviews
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includes taxes & fees
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About this property

Holiday Inn Express & Suites Charlotte North by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Charlotte North by IHG offers 82 accommodations with complimentary newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Charlotte North by IHG. During your stay, you'll be within walking distance of Northlake Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, 2 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Northlake Mall and 11 minutes from University of North Carolina at Charlotte
Holiday Inn Express & Suites Charlotte North by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 2 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1800 square feet (167 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Charlotte North by IHG also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Charlotte hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,800 square feet of conference space
  • 2 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 9:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:00 PM and 9:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Charlotte North by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charlotte North
Holiday Inn Express Hotel Charlotte North
Holiday Inn Express Charlotte North Hotel
Holiday Inn Express Suites Charlotte North
Holiday Inn Express Charlotte
Holiday Inn Express Suites Charlotte North
Holiday Inn Express Suites Charlotte North by IHG
Holiday Inn Express Suites Charlotte North an IHG Hotel
Holiday Inn Express & Suites Charlotte North by IHG Hotel
Holiday Inn Express & Suites Charlotte North by IHG Charlotte

Holiday Inn Express & Suites Charlotte North by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 523 out of 732 reviews
Rating 8 - Good. 156 out of 732 reviews
Rating 6 - Okay. 25 out of 732 reviews
Rating 4 - Poor. 11 out of 732 reviews
Rating 2 - Terrible. 17 out of 732 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay! I can always count on our stay to be great.
Stayed 5 nights in Jun 2025

8/10 Good

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: -Front desk staff was very nice and helpful -Beautiful lobby. -Small gym, but good equipment and well maintained. -Same with pool... small, but serviceable for the kiddos. -Easy, plentiful parking. -Spacious, comfortable room with nice furnishings, comfy bed, and two USB ports for charging. -In terms of food quality, breakfast was really solid Needs Improvement: -If a hotel switches to soap/shampoo/conditioner dispensers in the shower, they MUST make sure they are working at ALL times. Out soap dispenser was broken. -They need to replace the woman they have doing breakfast and change their hours so they open at 6:AM instead of 7:AM. They literally keep it roped off until 7:AM, and on Saturday, the woman wasn't even ready at 7:AM. But I had to get my kids to their sports tournament. She would not let me grab some stuff to go at 6:55 AM, and then barked at me when I crossed the rope to grab some cinnamon buns to go at precisely 7:AM. When we got back at 12:30 PM, she was there cleaning up and I asked if I could have three little milk containers for the kids because the fridge was still locked at 7:AM, and she said "No. Closed." We went down the next day at 7:15 AM, and it was open but she was still not finished and setting up. Not the kind of person you want running the breakfast operation.
Stayed 2 nights in Jun 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and well kept. We were able to check in and out with ease. The best part of our stay was Crystal at the front desk. She was SO helpful and kind with anything we needed and she was very personable. She was amazing!
Stayed 1 night in May 2025

10/10 Excellent

Jamile

Stayed 1 night in May 2025

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Katie

Stayed 1 night in May 2025

10/10 Excellent

Matt

Stayed 2 nights in May 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeraline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need a hot tub! But really enjoyed our staff.
Stayed 2 nights in May 2025

2/10 Terrible

Henry

Travelled with family
Poor desk service
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, clean bathroom and decent breakfast.
Stayed 2 nights in May 2025

8/10 Good

Jadon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and great staff
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did have a issue booking a extra night with a very rude person working the front desk, I reported it to ihg head office, when we finally checked in the girl working the front desk was friendly and professional.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. The breakfast was wonderful!
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities
Excellent staff at this hotel
Stayed 2 nights in May 2025

8/10 Good

Joshua

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing negative to say about my stay. I would definitely stay at this location again the next time I am in the Charlotte area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Beau, Lake Worth

Stayed 4 nights in Apr 2025

8/10 Good

Christopher, Saint Albans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is well put together. Scenery is well put together. The design are Beautiful. Nice coloring, A place you can sit & enjoyed yourself.
Stayed 7 nights in Mar 2025

10/10 Excellent

D. Scott, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

D. Scott, Concord

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, thank you
Stayed 1 night in Apr 2025