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HomeTowne Studios & Suites by Red Roof Charlotte - Concord

2.0 star property

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Photo gallery for HomeTowne Studios & Suites by Red Roof Charlotte - Concord

Exterior
Coffee service
Lobby
Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
7725 Sossaman Lane, Concord, NC, 28025
  • Place, Great Wolf Lodge Water Park
    ‪6 min walk‬
  • Place, Concord Mills
    ‪15 min walk‬
  • Place, Hendrick Motorsports Complex
    ‪16 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Studio, 2 Double Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 2 Double Beds, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

HomeTowne Studios & Suites by Red Roof Charlotte - Concord

Hotel with free parking, near Charlotte Motor Speedway
This hotel features coffee/tea in a common area, laundry facilities, and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Weekly housekeeping is available.
HomeTowne Studios & Suites by Red Roof Charlotte - Concord offers 101 accommodations with complimentary toiletries and blackout drapes/curtains. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at HomeTowne Studios & Suites by Red Roof Charlotte - Concord. During your stay, you're just a quick walk from Cabarrus County Convention and Visitors Bureau. You'll find features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Just a 3-minute drive from Concord Mills and a few minutes from Charlotte Motor Speedway
As a guest of HomeTowne Studios & Suites by Red Roof Charlotte - Concord, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Concord hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
Guests planning an early morning/late evening arrival must contact the property in advance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 20.00 (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 11 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home Towne Suites Concord Hotel
Suburban Extended Stay Hotel Concord
Concord Extended Stay
Suburban Extended Stay Concord Hotel Concord
Suburban Extended Stay Concord Hotel
Home Towne Suites Concord
Home Towne Suites Hotel
Home Towne Suites of Concord
Suburban Extended Stay Concord
HomeTowne Studios Charlotte Concord Hotel
HomeTowne Studios Charlotte Hotel
HomeTowne Studios Charlotte Concord
HomeTowne Studios Charlotte
HomeTowne Studios Suites Charlotte Concord
HomeTowne Studios Suites Charlotte Concord by Red Roof
HomeTowne Studios & Suites by Red Roof Charlotte - Concord Hotel

HomeTowne Studios & Suites by Red Roof Charlotte - Concord Reviews

Reviews

5.6
Rating 10 - Excellent. 208 out of 1003 reviews
Rating 8 - Good. 149 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 180 out of 1003 reviews
Rating 2 - Terrible. 300 out of 1003 reviews

5.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charity

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Darryl

Stayed 2 nights in Aug 2025

4/10 Poor

Elizabeth, hopemills

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property felt like it was being maintained at the lowest level. You can smell smoking, the rooms are needing a lot of upkeep, not clean other than the beds. One bed was unusable due to the large sinkhole in the middle. The floor was not clean and for the 2 nights we were there, got worse as there was no housekeeping offered during our stay. The Cabinets were scuffed up marks all over them and need to be painted or something. The location was great and the one staff member we worked with was very friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ramar

Stayed 7 nights in Aug 2025

4/10 Poor

Kristy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Melanie

Stayed 1 night in Sep 2025

4/10 Poor

Jay

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room smelt like cigarettes. I had a bed that almost fell apart. Only positive was the ac worked.
Stayed 1 night in Sep 2025

2/10 Terrible

Marie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Piss poor communication

I was at an event that ran late. During the event there was an attempt to charge my card. It was declined. When i booked the hotel i chose the option to "Pay when I get there" and i had not made it to the hotel at all before the event. I responded to the email about the declined charge and said i would pay when i check in. Got to the hotel and the clerk tells me "someone received the response but the hotel cancelled" the one night reservation. They had no rooms and my friend and i had to drive 4 hours home in the middle of the night.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa, Jasper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Friendly staff. Clean rooms and property. Definitely recommend.
Stayed 2 nights in Sep 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The remodel is great.

The lady that checked us in was one of the best people we've ever had to work with. The two men that ran the desk during the day, however, was some the worst.
Stayed 2 nights in Sep 2025

8/10 Good

Ramon

Stayed 1 night in Sep 2025

6/10 Okay

Victor, MIAMI

Liked: Staff & service, property conditions & facilities
The staff was friendly and in general the stay was ok. There are lot of things that can be improved in this hotel but let’s just say that you will get what you are paying for.
Stayed 14 nights in Aug 2025

6/10 Okay

Christina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property Would benefit Some TLC. Such as New paint in each room and flooring followed by cabinets and countertops with all new beds and mattresses. But again the daily payment would increase. If I owned the property I would do 10 rooms at a time. Such as 10 rooms every 6 months. Not so much income being deducted. But it’s not my property. ALSOOOO THERE needs to be smoking dispensers in each smoking area for the cigarette filters which are literally everywhere because of no permanent smoking dispenser at each door/ area. Also the landscaping looks like the walking dead. THERE ARE ROACHES EVERYWHERE at nighttime around the bushes. It’s unhealthy and gross. Also the washing machines have messed up my clothes twice. They are very outdated. I’m not being unappreciative because without yall I’m homeless with my disabled daughters. I’m so happy for yall. It is my HOME FOR NOW as I go through this chapter. I just can’t help but to be honest in my review. Thanks for listening
Stayed 22 nights in Aug 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jonathan

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramar

Stayed 7 nights in Aug 2025

10/10 Excellent

Ramar

Stayed 7 nights in Aug 2025

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maryann

Liked: Property conditions & facilities, room comfort
Friendly efficient staff. Easy quick EARLY check in. And no problem extending my stay.
Stayed 3 nights in Aug 2025

4/10 Poor

Angelica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great staff, damaged rooms

No food options besides vending machine. Pool closed. Staff was friendly and efficient. Rooms were damaged and out of date. Ceiling parts were falling down in one of the rooms. Toilet in other room wouldn't stop running.
Stayed 1 night in Aug 2025

4/10 Poor

Chloe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location for a concert, convenient to nearby stores/food. Hotel was outdated, bathroom dirty, kitchenette has no supplies. People loitering around most exits.
Stayed 1 night in Aug 2025

10/10 Excellent

Ramar

Stayed 7 nights in Jul 2025

2/10 Terrible

Alysandra, Cleveland

Disliked: Cleanliness, staff & service, property conditions & facilities
When I walked into my room it smelled musty. I couldn’t get the air conditioner to turn on the fan until I reset the switch. There were dents in the walls and when I went to check the bed for bed bugs, I saw a roach on the floor and stains on the bed sheets. I immediately reached out to the travel company I booked the room in and asked for a refund and cancellation. I didn’t feel comfortable even sitting down that I stood while I kept losing service on my phone until the agent confirmed they would refund me. I then went to a much higher rated hotel right down the road.
Stayed 1 night in Aug 2025

2/10 Terrible

Alexis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay far away!

Entire property top to bottom smells like weed. Cigarette burns in the furniture, stains on table/counter tops and bathrooms. Beds are basically cots. You’re better of using an air mattress. I checked out as soon as I checked in. Management is horrible to deal with. They make you sign a contract about no smoking but it’s clearly happening everywhere inside! The place doesn’t even feel safe.
Stayed 2 nights in Jul 2025