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SpringHill Suites by Marriott Charlotte Ballantyne

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Free daily continental breakfast
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
12325 Johnston Rd, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪3 min walk‬
  • Place, Reclining Bulls Statue
    ‪11 min walk‬
  • Place, Ballantyne Country Club
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King bed

  • 56 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(66 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Multiple Beds

9.2 out of 10
Wonderful
(43 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Restaurant
Hampton Inn & Suites Charlotte/Ballantyne
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 880 reviews
The price is €79
includes taxes & fees
11 Jan - 12 Jan 2026
Hampton Inn & Suites Charlotte/Ballantyne

About this property

SpringHill Suites by Marriott Charlotte Ballantyne

Suburban hotel with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Ballantyne offers 164 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at SpringHill Suites by Marriott Charlotte Ballantyne. During your stay, you'll be within walking distance of The Amp Ballantyne. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 7 minutes by car from Carolina Place and 10 minutes from Quail Hollow Club
SpringHill Suites by Marriott Charlotte Ballantyne offers its guests an indoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and 3 meeting rooms are available. Event space at this hotel measures 3392 square feet (315 square meters) and includes conference space. SpringHill Suites by Marriott Charlotte Ballantyne also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Charlotte hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 3,392 square feet of conference space
  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Marriott
Marriott Ballantyne
Marriott SpringHill Suites Ballantyne
SpringHill Suites Ballantyne
SpringHill Suites Marriott Ballantyne Hotel Charlotte Area
SpringHill Suites Marriott Charlotte Ballantyne Area
SpringHill Suites Marriott Charlotte Ballantyne Area Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Charlotte

SpringHill Suites by Marriott Charlotte Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1008 reviews
Rating 8 - Good. 235 out of 1008 reviews
Rating 6 - Okay. 67 out of 1008 reviews
Rating 4 - Poor. 42 out of 1008 reviews
Rating 2 - Terrible. 26 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rose

Stayed 3 nights in Sep 2025

8/10 Good

Winnifred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircondition was making racket.
Stayed 1 night in Sep 2025

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
We did this for Father’s Day. The indoor pool was so fun and it was convenient to all of Charlotte and the surrounding area
Stayed 2 nights in Jun 2025

6/10 Okay

HYUNJAE, San Diego

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good in general, service was excellent but A/C was too loud.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning breakfast was very good! I found the items for sale a little high. The staff at the front desk was very professional and friendly Wednesday to Saturday. The young man on Saturday was not friendly at all.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The women from Wednesday September 10th to Friday September 12th were very professional and friendly. The man on Saturday September 13th wasn't so friendly.
Stayed 1 night in Sep 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t waste your money

Room was hot. Bed was hard & super uncomfortable. I stay here every trip to Charlotte. But never again. We checked out & went to Renaissance. A much nicer hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained
Stayed 5 nights in Aug 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Great No Complaints

SHS was amazing as always. Rooms very clean, halls and elevator. Lobby spotless. Staff friendlay and so quiet during sleep hours. Breakfast was tasty as well. An overall great experience
Stayed 1 night in Aug 2025

10/10 Excellent

Troy

Travelled with family
Liked: Amenities, property conditions & facilities
Customer service was great and staff
Stayed 3 nights in Aug 2025

8/10 Good

Danielle

Liked: Property conditions & facilities, room comfort
This is a nice facility. And our second stay while visiting Charlotte for shows at the Amp Ballentyne. My only issue was that breakfast cuts off at 9:30 sharp. I made it to the lobby at 9:32 and the cleanup person already had everything wrapped up. Didnt even offer a pastery or fruit.
Stayed 1 night in Aug 2025

4/10 Poor

April

Business traveller
Disliked: Property conditions & facilities
Very surprised about the condition of this hotel review said it was great and I found it just OK- or slightly less than ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Tiyonnie

Stayed 3 nights in Aug 2025

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Anjanette

Stayed 2 nights in Jul 2025

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant!
Stayed 1 night in Aug 2025

8/10 Good

Tierra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Polished poo

Like polished poop. I’m not sure why this hotel has such positive reviews. I’m not really hard to please but: the sliding door for the bathroom would not stay shut so we had to wedge a shoe in so that we could use the restroom in privacy, we got a room with a fold out bed couch and the bed had no sheets in the room and was stained with what looked like blood. We kept it closed and layered the main bed’s comforter on it. The shower handle nearly came out of the wall. Those were the worst things, but of course we were in town for a swim meet and didn’t get to our room until pretty late so just put up with it. It’s like they used a contractor to do refurbishments and they did really subpar, cheap and shoddy fixes, like just putting a bandaid on things. Also not as important but I would not recommend using the pool. It is disgusting. Hopefully you can find somewhere better. I don’t recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

Stayed 3 nights in Aug 2025

6/10 Okay

Stephane

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Beds- great, bathrooms- different breakfast meh

The breakfast was okay. It was the same options both days we were there. The only issue I didn't care for was during breakfast. It wasn't my family affected, but I watched a group of young girls come downstairs for breakfast around 955am. They wanted to make waffles and the overseer refused to provide waffle batter (I overhead the conversation while making my plate) I feel that was wrong considering that breakfasy wasn't over yet. To disappoint a group little girls like that wasnt right because breakfast was still open. Sometimes it may extend the work schedule, but I believe it's about good service - which I don't think was accomplished that weekend morning. It would be nice to have options besides cheesy omlets as well, such as scrambled eggs. Not everyone cares for cheese on eggs. As well as to half and half pork/turkey sausage. Not everyone likes pork only and not everyone cares for turkey sausage.
Stayed 2 nights in Aug 2025

8/10 Good

Anita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025